This document provides an overview of True North Geographic Technologies, a company that provides web and mobile GIS solutions. It discusses True North's background and clients in local government and utilities. It then outlines how they have developed mobile and web-based dashboards to help utilities manage assets and share information. It details their process of starting with a Flex-based web dashboard, then creating new versions to reduce custom code and add tools. It also explains how they expanded into mobile apps in response to client needs, developing both connected and offline mobile apps for utilities to conduct tasks like damage assessment.

1. Web & Mobile GIS Overview
@MTEMC
David Speight
True North Geographic Technologies, LLC
www.tngeo.com
www.facebook.com/tngeo
www.twitter.com/tngeo

2. Introductions
True North
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Founded in 2007
Based in Murfreesboro, TN
Staff of 10
Esri Partner
Cityworks Partner
Existing Clients
• Local Government (60%)
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Water/wastewater/storm
Public Safety (911)
Public Works
All others
• Electric/Gas (34%)
• Private Sector (6%)

3. GIS Use Patterns in Utilities
Asset
Management
Planning &
Analysis
Field
Mobility
Decision
Support
Customer
Engagement
A Complete Integrated System
Collect, organize &
exchange data

Transform data into
actionable
information

Get information Into
and out of the field

Disseminate
knowledge where &
when it’s needed
Public access

4. Creating Utility Solutions
Solutions
Executive Level ?
Third Party Tools for
Engineering &
Operations
Other
Depts.
GIS Platform (Esri)
Technology
?

5. Our Approach
Solutions
Configure and Extend
Third Party Tools for
Engineering &
Operations
Esri Core Technology
and
Solution Templates
GIS Platform (Esri)
Technology

6. Finding Whitespace
• New Data
• New Tools
• New Users

7. Web Dashboard 1.0
• ArcGIS Server 9.3.1
• Esri Flex Sample Viewer

8. Web Dashboard 1.0
• Goals
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Browser-based app
Service-oriented architecture
Easy to Use UI
Incorporate data from multiple business
systems
 Leverage third-party services
 User-level configuration (Active Directory)

9. Web Dashboard 1.0
• Content
 GIS (Esri/ArcFM) – utility network, landbase,
imagery
 OMS (Responder) – outage incidents
 AVL – crews, contractors
 SCADA – substations
 Document Management (OnBase)
 CIS (SAP)

10. Web Dashboard 1.0

11. Web Dash 1.0 Notes
• Delivered GIS to new
users
• Provided new data to
existing users
• Created a new point of
integration for systems
& databases across the
organization

12. Web Dash 1.0 Notes
• Lots of custom code
• Only available inside the firewall

13. Web Dash 2.0
• Goals
 Continue to improve
landbase….parcels, addresses, streets, imager
y
 Reduce custom code….maximize off-the-shelf
 Introduce new tools

14. Web Dash 2.0 – New Options
Local Government Information Model
ArcGIS Viewer for Flex

15. Web Dash 2.0 - Demo

16. “Hey…can we run Web Dash
on a mobile device?”

17. New Challenges,
New Opportunities

18. Becoming Mobile
• Key Questions
 What devices are we supporting?
 Native apps vs. mobile web apps
 Do we have connectivity?
 Deploying outside the firewall

19. Becoming Mobile
• What We Know
 We’ve already done a lot of the work
 We need disconnected editing for some users
 We can organize content, manage access, and
host new services using ArcGIS Online

20. Becoming Mobile
Important Step…
…..shaping user
expectations

21. First Step – Damage Assessment
• ArcGIS for
Smartphones/Tablets
for connected users
• ArcGIS for Windows
Mobile for
disconnected users

22. Looking Ahead

24. Other Sites….

25. Thank you…
David Speight
True North Geographic Technologies, LLC
dspeight@tngeo.com
615-890-7728
www.tngeo.com