With unpredictable economic conditions looming across geographies, organizations across all major sectors are looking at ways to bring down expenses while ensuring improved productivity, efficiency and effectiveness at the same time. Unified communications (UC) is the unification of multiple communication applications such as instant messaging, email, audio and video conferencing and IP telephony, among others. Unified communications enables quicker execution and delivery of business processes which in turn aids in informed decisions being made, coupled with enhanced collaboration across organizations. Apart from the benefits associated with unified communications, availability of high speed broadband connectivity is another factor driving this market. Source : http://www.transparencymarketresearch.com/unified-communications-market.html

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Analysis, Size, Share,
Trends And Forecast, 2012 Published Date: Mar 2013
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REPORT DESCRIPTION
Unified Communications Market - Global Industry Analysis, Size, Share, Trends
And Forecast, 2012 – 2018
With unpredictable economic conditions looming across geographies, organizations across
all major sectors are looking at ways to bring down expenses while ensuring improved
productivity, efficiency and effectiveness at the same time. Unified communications (UC) is
the unification of multiple communication applications such as instant messaging, email,
audio and video conferencing and IP telephony, among others. Unified communications
enables quicker execution and delivery of business processes which in turn aids in informed
decisions being made, coupled with enhanced collaboration across organizations. Apart from
the benefits associated with unified communications, availability of high speed broadband
connectivity is another factor driving this market.
As enterprises are increasingly investing in UC based solutions, technological vendors are
finding new markets for UC products. The growing need of sharing information among
organizations is driving the UC market globally. Video, audio conferencing and web
conferencing services are driving the UC market due to their ability to closely connect
geographically dispersed enterprises.

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This report categorizes the global unified communications market on the basis of types, end
user segments and geographies. The types include on-premise and hosted or cloud-based
unified communications. The end user segments included in this report include government,
healthcare, enterprises, education and others. The global unified communications market
has also been analyzed on the basis of key geographies, namely, North America, Europe,
Middle East and Africa (EMEA), Asia Pacific and Rest of the World. The major players in the
global unified communications market include Cisco Systems, Avaya, Alcatel-Lucent,
Microsoft, IBM and NEC Corporation, to name a few.
Unified Communications Market by Type
 On-Premise
 Hosted or Cloud-based
Unified Communications Market by End User Applications
 Government
 Healthcare
 Enterprises
 Education
 Others
Unified Communications Market by Geography
 North America
 Europe, Middle East & Africa (EMEA)
 Asia Pacific
 Rest of the World (ROW)
TABLE OF CONTENTS
Chapter 1 Preface
11.1 Report Description
1.2 Research Methodology

3. Chapter 2 Executive Summary
2.1.1 Global Unified Communications Market 2012-2018 (USD Billion)
Chapter 3 Market Overview
3.1 Market Definition
3.2 Unified Communications: Introduction
3.3 Market Drivers
3.3.1 Increasing Enterprise Mobility And Mobile Workforce
3.3.2 Increased Penetration Of Mobile Devices In The Market
3.3.3 Increasing Adoption Of Bring Your Own Device (Byod)
3.3.4 Unified Communications As A Service (Ucaas)
3.4 Market Restraints
3.4.1 High Cost Of Initial Investment
3.4.2 Lack Of Interoperability Between Multi-Vendor Uc Platforms
3.5 Porter’s Five Force Analysis
3.5.1 Bargaining Power Of Suppliers
3.5.2 Threat From Substitutes
3.5.3 Bargaining Power Of Buyers
3.5.4 Threat From New Entrants
3.5.5 Degree Of Competition
Chapter 4 Global Unified Communications Market By Types Of Unified
Communications
4.1 Introduction
4.1.1 Unified Communications Market Share By Type, 2012 & 2018 (%)
4.1.2 On Premise Unified Communications
4.1.2.1 On Premise Unified Communications Market, 2012-2018 (USD Billion)

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communications-market.html
4.1.3 Cloud-Based Or Hosted Unified Communications
4.1.3.1 Hosted Unified Communications Market, 2012-2018 (USD Billion)
Chapter 5 Global Unified Communications Market By End-User Segments(2012-
2018)
5.1 Overview
5.1.1 Unified Communications Market Share By End-User Segments, 2012 & 2018 (%)
5.2 Government Sector
5.2.1 Unified Communications Market For Government Sector, 2012 – 2018 (USD
Billion)
5.3 Healthcare
5.3.1 Unified Communications Market For The Healthcare Sector, 2012 – 2018 (USD
Billion)
5.4 Enterprise Sector
5.4.1 Unified Communications Market For The Healthcare Sector, 2012 – 2018 (USD
Billion)
5.5 Education Sector
5.5.1 Unified Communications Market For Education Sector, 2012 – 2018 (USD Billion)
5.6 Others Sector
5.6.1 Unified Communications Market For Others Sector, 2012 – 2018 (USD Billion)
Chapter 6 Global Unified Communications Market, By Geography (2012-2018)
6.1 Introduction
6.1.1 Comparative Analysis Of Unified Communications Market, By Geography, 2012 &
2018 (%)
6.2 North America
6.2.1 North American Unified Communications Market, 2012 – 2018 (USD Billion)
6.3 Europe, Middle East & Africa (EMEA)

5. 6.3.1 Emea Unified Communications Market, 2012 – 2018 (USD Billion)
6.4 Asia-Pacific (APAC)
6.4.1 Asia-Pacific Unified Communications Market, 2012 – 2018 (USD Billion)
6.5 Rest Of The World (RoW`)
6.5.1 Rest Of The World Unified Communications Market, 2012 – 2018 (USD Billion)
Chapter 7 Competitive Landscape
7.1 Market Share Ranking & Analysis
Chapter 8 Company Profiles
8.1 Avaya, Inc.
8.1.1 Company Overview
8.1.2 Product Portfolio
8.1.3 Financial Overview
8.1.4 SWOT Analysis
8.1.5 Strategies And Developments
8.2 Cisco Systems, Inc.
8.2.1 Company Overview
8.2.2 Product Portfolio
8.2.3 Financial Overview
8.2.4 SWOT Analysis
8.2.5 Strategies And Developments
8.3 Microsoft Corporation
8.3.1 Company Overview
8.3.2 Product Portfolio
8.3.3 Financial Overview
8.3.4 SWOT Analysis

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communications-market.html
8.3.5 Strategies & Developments
8.4 IBM Corporation
8.4.1 Company Overview
8.4.2 Product Portfolio
8.4.3 Financial Overview
8.4.4 SWOT Analysis
8.5 Siemens Enterprise Communications Gmbh & Co. Kg
8.5.1 Company Overview
8.5.2 Product Portfolio
8.5.3 Financial Overview
8.5.4 Strategies & Development
8.6 Alcatel-Lucent
8.6.1 Company Overview
8.6.2 Product Portfolio
8.6.3 Financial Overview
8.6.1 Revenue Of The Company.SWOT Analysis
8.6.2 Strategies & Developments
8.7 Nec Corporation
8.7.1 Company Overview
8.7.2 Product Portfolio
8.7.3 Financial Overview
8.7.4 SWOT Analysis
8.7.5 Strategies And Developments
8.8 Polycom, Inc.

7. 8.8.1 Company Overview
8.8.2 Product Portfolio
8.8.3 Financial Overview
8.8.4 SWOT Analysis
8.8.5 Strategies And Developments
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