2. About Fibertech
» Founded in 2000 Fibertech is the Premier
» Headquartered in Metropolitan Bandwidth
Rochester, NY
Provider in Mid-Size Cities
» 23 Metropolitan Area
Networks throughout the
Northeast and Mid-Atlantic CONNECTIVITY: All of Fibertech’s business
» 8,200+ Metro route miles
solutions are delivered on end-to-end fiber
optics seamlessly connecting your business
» 850,000+ Metro fiber miles locations. These directly routed services
mean greater availability and flexibility
» 4,900+ On-net buildings
compared to other legacy carriers. We own
» 2,100+ On-net cell our entire 23-market footprint, ensuring
sites/towers
customers with faster provisioning times
» 800+ customers and award-winning implementation
processes.
» 250+ employees
5. Why Fibertech
The Fibertech Advantage
Most prolific builder of open-access metro fiber networks over
the past decade
100% fiber-based services
In-house fiber operation expertise and experience provides us
with the ability to connect customer locations efficiently and cost
effectively
Award-Winning Service and Support from Pre-Sale thru Post-Sale
Independent, privately-held company with clear mission going
forward
24x7x365 Manned Network Operations Center
Custom-Designed Networks to Meet Unique Customer Needs
6. Product Portfolio
Metro SONET DWDM Dark Fiber
Ethernet
Description Ethernet connectivity Multiplexing protocol Multiplexing technology Dedicated fiber
between corporate used to transport that separates light in the delivered to end user
sites or to the Internet primarily TDM fiber into different without carrier
applications wavelengths (channels) equipment or
management of
service
Fibertech 3 Meg to 10 Gig DS-1 – OC-192 1G, 2G, 4G Fibre Dark fiber connectivity
Channel
Offering Single path Ethernet over SONET Single path
1G to10G Ethernet
Ring configuration Ring configuration
OC-N SONET Transport
Advantages No Oversubscription Proven technology Ability to scale over (40 Unlimited bandwidth
channels) 10G services
Pt to Pt and Ring Ethernet and TDM Total control of network
configuration No Oversubscription
No Oversubscription
Reliability
Primary Any customer Multi-location Financial/Healthcare/ Large Businesses
businesses Data Center
Users Need for scalable and High-bandwidth
reliable connectivity Need for high-speed Large Bandwidth sites consumers
connectivity
7. Product Portfolio
Internet Access
Flexible transport protocols TDM or Ethernet
Bandwidth upgrade programmatically
Diverse path or location delivery
Multiple Tier 1 ISP peering partners
Locally protected
Colocation
DC power with generator backup
Environmentals
7 x 24 access and surveillance
Video monitoring
Diverse fiber entrances
8. Product Differentiators
Connectivity
Private line/Ethernet/Dedicated Internet is delivered on end-to-end fiber optics
High availability, high bandwidth
Less points of failure vs. incumbent or other alternatives
Greater flexibility – Ethernet and TDM services
Connection to alternative network for greater diversity
Scalability
Ease and speed of bandwidth upgrades unparalleled
Incremental bandwidth pricing extremely attractive
Unique ability to meet seasonality or project-related
needs with flexible bandwidth offerings
Flexibility
Utilizing contractual and financial models to meet
SGR’s needs
Stream-lined organizational structure leads to efficiency
Service and carrier neutral- TDM, Ethernet and Dark Fiber
9. Award-Winning Service
For the seventhconsecutive year, Fibertech received the highest operations and
service excellence marks from our customers in the ATLANTIC-ACM Business
Connectivity Enterprise Report Card survey dated June 17, 2012:
Fibertech finished with the #1 ranking in the following categories:
Brand
Quality of Sales Representatives
Provisioning
Customer Service
Network Performance
12. Customer Support
Network Operations Center (NOC)
24x7x365 Customer Support
30+ Full-time dedicated NOC staff
Designers and Provisioners
Design and provision lit services
Dark Fiber Technicians
Network relocates, fiber network
inventory, monitoring
Maintenance Analysts
Monitor trouble tickets,
maintenance requests and
schedule planned network
upgrades
13. Customer Portal
Fibertech’s free online portal provides you with real-time
access to your circuit inventory and back-office account
information.
View circuit information and
scheduled maintenance.
Place and track trouble
tickets.
Upgrade services with
online order forms.
Review critical documents
such as contracts,
escalation list, account
contacts, etc.
Find Job IDs, Circuit IDs,
End User Names or Ticket
#s through a Search Utility.
Analyze vital network
statistics and performance
for your circuits.
View Fibertech’s Backbone
Network statistics.
14. Performance – Reliability - Scalability
Fibertech is a nimble, customer focused company that
has the value of a private fiber optic based network that
delivers connectivity -securely, reliably, diversely and the
ability to scale without constraints.
Terry Cummings, Market Manager
tcummings@fibertech.com
610-827-7291
