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HR Strategies for SMEs
in today's talent scarce and
high mobility environment
Tay Thain Lin
Director, PayrollServe (Chio Lim Stone Forest Group)
17 October 2013

SME: Small & Medium Sized Enterprises
The Payroll & HR Administration Services
division of the Chio Lim Stone Forest Group

International Experience, Local Knowledge

Business Advisors to Growing Businesses
RSM Chio Lim LLP is a public accounting entity offering
assurance and tax services.
Stone Forest is the umbrella name under which the business
advisory and business support services operate.
We are the largest accounting and business advisory group
outside the Big 4 in Singapore.

Business Advisors to Growing Businesses
Our Corporate Profile
• Home grown professional business services group
• 100% locally owned

• Established in 1985 with 3 employees
• Now: 760+ employees in Singapore and 300+ employees in 6
major cities in China
• 20% per annum growth
• 17 Nationalities under one roof

• Despite our size, HR is one of the most challenging issues
Business Advisors to Growing Businesses
How do we cope?

Business Advisors to Growing Businesses
The Rules Have
Changed
Business Advisors to Growing Businesses
Generation Y: The New Workforce

The “New” Organization

🐙
Multitaskers

📱

🏂
Work-Life
Integration

Tech-Savvy &
Connected

The Generation Y

Business Advisors to Growing Businesses

🌏
Social
Awareness
7

HR Strategies for SMEs

Business Advisors to Growing Businesses
#1

Make HR Strategy Part of Your
Overall Business Strategy

Business Advisors to Growing Businesses
If the success of your
organization is
dependent on
people, shouldn’t HR
become part of your
business strategy?
Business Advisors to Growing Businesses

Business
Strategy
HR
Strategy
#2

Business Owners as
HR Directors & HR Managers

Business Advisors to Growing Businesses
The business owner’s
deep involvement in
all key HR matters is
critical to the SME’s
success.

Business Advisors to Growing Businesses
#3

Don’t Try To Be Everything
To Everyone

Business Advisors to Growing Businesses
Why should they work for you?
Do they
your company?

💰

Is it just for
the money?

💪
⏰
🎓

Business Advisors to Growing Businesses

🌟 Feel appreciated
🚶
👍
✈

Recognise strength

Flexibility

Mobility

Like environment

Learning opportunities

Travel
#4

Never Underestimate the
Power of Corporate Culture

Business Advisors to Growing Businesses
Your corporate culture is
your company’s DNA.
Values
Tradition
System
Language
Vision

Habits
Beliefs
Business Advisors to Growing Businesses
#5 Communicate Effectively
Business Advisors to Growing Businesses
Gone are the days of top-down, closed
communication style.

Business Advisors to Growing Businesses
#6 Focus On Your “A-Players”
Business Advisors to Growing Businesses
Identify the bright-sparks and nurture them.
They are your future.

Business Advisors to Growing Businesses
#7

Promote The Mentality of
Growth & Abundance

Business Advisors to Growing Businesses
Paint and share the vision of growth…and
that there are opportunities for everyone.

Business Advisors to Growing Businesses
Conclusion

Business Advisors to Growing Businesses
• No magic formula

The Hard Truths

• It’s not going to
happen overnight
• Doing nothing is
not a solution

Business Advisors to Growing Businesses
How does the beetle become the
most prevalent species on earth?
It adapts to survive!

Business Advisors to Growing Businesses
1. Reconfigure
Business
2. Automate
3. Outsource



Don’t be a follower. 
Lead change. 
Business Advisors to Growing Businesses
Thank you.
Tay Thain Lin

 tltay@stoneforest.com.sg

Business Advisors to Growing Businesses

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HR Strategies for Small & Medium Sized Businesses

  • 1. HR Strategies for SMEs in today's talent scarce and high mobility environment Tay Thain Lin Director, PayrollServe (Chio Lim Stone Forest Group) 17 October 2013 SME: Small & Medium Sized Enterprises
  • 2. The Payroll & HR Administration Services division of the Chio Lim Stone Forest Group International Experience, Local Knowledge Business Advisors to Growing Businesses
  • 3. RSM Chio Lim LLP is a public accounting entity offering assurance and tax services. Stone Forest is the umbrella name under which the business advisory and business support services operate. We are the largest accounting and business advisory group outside the Big 4 in Singapore. Business Advisors to Growing Businesses
  • 4. Our Corporate Profile • Home grown professional business services group • 100% locally owned • Established in 1985 with 3 employees • Now: 760+ employees in Singapore and 300+ employees in 6 major cities in China • 20% per annum growth • 17 Nationalities under one roof • Despite our size, HR is one of the most challenging issues Business Advisors to Growing Businesses
  • 5. How do we cope? Business Advisors to Growing Businesses
  • 6. The Rules Have Changed Business Advisors to Growing Businesses
  • 7. Generation Y: The New Workforce The “New” Organization 🐙 Multitaskers 📱 🏂 Work-Life Integration Tech-Savvy & Connected The Generation Y Business Advisors to Growing Businesses 🌏 Social Awareness
  • 8. 7 HR Strategies for SMEs Business Advisors to Growing Businesses
  • 9. #1 Make HR Strategy Part of Your Overall Business Strategy Business Advisors to Growing Businesses
  • 10. If the success of your organization is dependent on people, shouldn’t HR become part of your business strategy? Business Advisors to Growing Businesses Business Strategy HR Strategy
  • 11. #2 Business Owners as HR Directors & HR Managers Business Advisors to Growing Businesses
  • 12. The business owner’s deep involvement in all key HR matters is critical to the SME’s success. Business Advisors to Growing Businesses
  • 13. #3 Don’t Try To Be Everything To Everyone Business Advisors to Growing Businesses
  • 14. Why should they work for you? Do they your company? 💰 Is it just for the money? 💪 ⏰ 🎓 Business Advisors to Growing Businesses 🌟 Feel appreciated 🚶 👍 ✈ Recognise strength Flexibility Mobility Like environment Learning opportunities Travel
  • 15. #4 Never Underestimate the Power of Corporate Culture Business Advisors to Growing Businesses
  • 16. Your corporate culture is your company’s DNA. Values Tradition System Language Vision Habits Beliefs Business Advisors to Growing Businesses
  • 17. #5 Communicate Effectively Business Advisors to Growing Businesses
  • 18. Gone are the days of top-down, closed communication style. Business Advisors to Growing Businesses
  • 19. #6 Focus On Your “A-Players” Business Advisors to Growing Businesses
  • 20. Identify the bright-sparks and nurture them. They are your future. Business Advisors to Growing Businesses
  • 21. #7 Promote The Mentality of Growth & Abundance Business Advisors to Growing Businesses
  • 22. Paint and share the vision of growth…and that there are opportunities for everyone. Business Advisors to Growing Businesses
  • 23. Conclusion Business Advisors to Growing Businesses
  • 24. • No magic formula The Hard Truths • It’s not going to happen overnight • Doing nothing is not a solution Business Advisors to Growing Businesses
  • 25. How does the beetle become the most prevalent species on earth? It adapts to survive! Business Advisors to Growing Businesses
  • 27.    Don’t be a follower.  Lead change.  Business Advisors to Growing Businesses
  • 28. Thank you. Tay Thain Lin  tltay@stoneforest.com.sg Business Advisors to Growing Businesses