A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. But what does it all mean really and how does it apply to our businesses? What does it take to have a systems thinking or holistic view and approach? In this presentation, we'll take a look at systems thinking, how we can get into this mindset and how it is used in the real world. With some interactive exercises, historical and present examples we hope this session will leave you with an understanding of systems thinking and its many benefits.

1. TJ Gokcen | @tjgokcen

2. • Acquate: helping
organizations become Agile,
Lean, Customer & Quality
Centric through data analysis
& software development
• Global Partner of The Deming
Institute
• Software Architect
• Manufacturing experience in
Paper Industry
• Avid Systems Thinker

3. • What is Systems Thinking?
• Benefits of Systems
Thinking
• Systems Thinking
Techniques
• Systems Thinking
Examples
• Case Studies

4. You can't solve the
problems created by
current pattern of
thought using current
pattern of thought.

6. Organization Departments

7. Ludwig Von Bertalanffy

8. General System Theory - 1954

9. How and why requires
that we understand
what a system is

10. why analysis can't
answer critical
questions about
systems

11. The automobile

12. Answers to “Why” Questions are Explanations

13. To explain you need to understand

19. Systems Thinking

20. a network of interdependent components that
work together to try to accomplish a common
aim

24. An engine is an essential part of a car

26. A system is defined by the interaction of its
parts and not the actions of its parts taken
separately

27. A system is never the sum of its parts.

28. Business Schools – Studying The Parts

30. Systems Thinking Exercise

31. Poor Performing Components

33. Simple Causal Loop

34. More Complicated Causal Loop

35. Feedback Loop

36. Successful Company

37. Successful Company Expansion

38. Dr. W. Edwards Deming

39. Production Viewed as a System