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ThePixelLab
28June-4July
Inverness, Scotland 
#PixelLab
‘INeedaDollar’
-Where’sYourROI?
Jennifer Wilson
The Project Factory 
#PixelLab
@powertothepixel
If you are not running a business….
… are you running a charity?
Return on Investment
COST	
   BENEFIT	
  
Beneficial	
  Return	
  
Financial	
   Non-­‐financial	
  
Return on Investment
Financial	
   Non-­‐financial	
  
•  Cash	
  
•  New/Re-­‐commission	
  
•  Goods	
  
•  In	
  Kind	
  service	
  	
  
•  Audience	
  	
  
•  Social	
  media	
  /	
  buzz	
  
•  Awards	
  
•  Engagement	
  /	
  Feedback	
  
•  Audience retention / growth
•  Proof of interest / (re)commission
•  Marketing / awareness (ratings)
•  Exploring new forms (games etc)
•  Revenue (sponsor, advertiser or consumer)
What return do you want?
•  Revenue: How much? From where? Conversion rates 

 
 
 (download -> purchase)
•  Audience: what numbers? Growth percentage
•  Social Media: Real reach, real engagement 


 
 
 (retweets, shares etc)
•  Ratings: 
App store, comments, reviews (and TV)
•  (Re)Commissions: New clients, contracts etc
Rule of thumb: set three
Set your Key Performance Indicators
Get the money to start
•  The three ‘F’s
•  Grants/foundations
•  Pre-sales
•  Development/production financing
•  Distribution/ sales agreements
•  Advances
•  Crowdfunding
Crowdfunding 
•  Start with Audience (money follows)
•  Create desire: scarcity, early, limited, expiring 
•  Marketing: teasers, trailers, affiliate
partnerships
•  Social media: Influencers and seeding
campaigns
Generating Interest (then money?)
Crowdfunding
2014: $16.2. 2015(e) $34.6b
Crowdfunding…..
…is getting crowded.
Scarcity
Make money from what you’ve done
•  Advertising
•  Sponsorship
•  Affiliate revenue
•  Merchandise
•  Licensing
•  Audience
Marke&ng	
   Extension	
   Commercial	
  
Who	
  funds/	
  
benefits?	
  
Broadcaster/	
  
Producer	
  
Broadcaster/	
  
Producer	
  
Producer	
  /	
  
Digital	
  partner	
  
Who	
  pays?	
   Broadcaster/	
  
Producer	
  
B’caster/	
  Prod	
  /	
  
Consumer	
  
Consumer	
  
Returns:	
   Sponsorship	
   Adver&sing	
   Sales	
  (consumer)	
  
Mobile	
  Apps	
  /	
  
Games	
  
Excellent	
  w/	
  right	
  
sponsor.	
  	
  
App	
  usually	
  free	
  
Increasing	
  but	
  intrusive	
  	
  
Cost	
  per	
  AcquisiRon	
  /	
  
CPM	
  models	
  
Premium	
  (paid)	
  
Freemium	
  (IAP)	
  
Free	
  (markeRng)	
  
Web	
  Sites	
   As	
  above.	
  May	
  have	
  
adverRsing	
  also	
  
Common	
  and	
  accepted.	
  	
  
Standard	
  models	
  
Less	
  common	
  
Some	
  memberships	
  
Advertising
Others
7%	
  of	
  sale	
  value	
  (digital)	
  
JIT	
  manufacturing/license	
  
Sponsorship
2
5	
  
GTST
SPRING
LEVEND
client	
   RTL/ENDEMOL	
  
producRon	
  date	
   JUNE	
  2013	
  
514,000 DOWNLOADS
1 IN 4VIEWERS DOWNLOADED APP
TV AUDIENCE INCREASED BY 25%
+
ROI:Audience retention + Growth
SPONSOR FUNDED
Digitally hungry audience
69 Million viewers in China
8 Million viewers in UK
4 Million viewers in US
Top rated show globally
_Characters
_Location
_Tone of voice
_Theme
_Rules
_Role of player
_Frame/Device/Participation
_Mechanics
Game selection
Look & feel
Replicate real
‘So, you want to be in the
Homeless Network...’
‘There are places that I... cannot
go, that you can inhabit.’
‘Mrs Hudson, where are my spare
mobile phones?’
‘I’m going to give you a phone -
that’s how we’ll stay in touch.’
_Gameplay relevant to
storyline
_Includes recognised
images & sounds 
_Increasingly complex
+
INDIVIDUAL CASES	

MAIN STORY
_30k recruits powered Twitter
Hashtag Counter #jointhenetwork
_20k followers on Twitter
@sherlocknetwork
_15k likes on Facebook posts
SHERLOCK
THE NETWORK
client	
   HARTSWOOD	
  FILMS	
  &	
  TPF	
  
release	
  date	
   JAN	
  2014	
  
+
•  Initial launch: Premium (£2.99)
•  Fans rush in: but don’t gouge them
•  Price drop based on events, time in market etc
The Sherlock Journey (Part #1)
One day
price drop
--- January to March ---
•  Relaunch: Freemium (2 cases+[4+4], Amazon+4)
•  + Android
•  +Chinese
•  Marketing support: Amazon, Apple + Tencent 
The Sherlock Journey (Part #2)
--- August ---
 --- Launch to end August
---
•  Audience retention / growth
•  Proof of interest / (re)commission
•  Marketing / awareness (ratings)
•  Exploring new forms (games etc)
•  Revenue (sponsor, advertiser or consumer)
What return do you want?
‘If Sherlock himself designed
an app it would probably look
like this’
Digital Spy
‘This, my dear readers,
is one excellent app’
Daily Star
‘Will delight you from
the first launch’
Unofficial Apple Weblog
Top Entertainment App 38 countries
iTunes
No.1 Paid App in UK
“It is clear that , for the right show, digital
and interactive media can now offer more
than generic brand extension, and can
instead extend, deepen and enrich the
audience experience beyond the
scheduled transmission dates.”
K7 MEDIA
THANKS!
JENNIFER WILSON
JENNIFER@THEPROJECTFACTORY.COM
+44 7535 462 220/ +61 414 59 58 57
London
5 Percy Street, London, W1T 1DG
Telephone: +44 (0) 203 397 4125
Sydney
Suite 311, 50 Holt St Surry Hills, NSW 2010
Telephone: +61 2 9698 1458

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The Pixel Lab 2015 | 'I Need a Dollar' - Where's your ROI? - Jennifer Wilson

  • 3.
  • 4. If you are not running a business…. … are you running a charity?
  • 5. Return on Investment COST   BENEFIT   Beneficial  Return   Financial   Non-­‐financial  
  • 6. Return on Investment Financial   Non-­‐financial   •  Cash   •  New/Re-­‐commission   •  Goods   •  In  Kind  service     •  Audience     •  Social  media  /  buzz   •  Awards   •  Engagement  /  Feedback  
  • 7. •  Audience retention / growth •  Proof of interest / (re)commission •  Marketing / awareness (ratings) •  Exploring new forms (games etc) •  Revenue (sponsor, advertiser or consumer) What return do you want?
  • 8. •  Revenue: How much? From where? Conversion rates (download -> purchase) •  Audience: what numbers? Growth percentage •  Social Media: Real reach, real engagement 
 (retweets, shares etc) •  Ratings: App store, comments, reviews (and TV) •  (Re)Commissions: New clients, contracts etc Rule of thumb: set three Set your Key Performance Indicators
  • 9.
  • 10. Get the money to start •  The three ‘F’s •  Grants/foundations •  Pre-sales •  Development/production financing •  Distribution/ sales agreements •  Advances •  Crowdfunding
  • 11. Crowdfunding •  Start with Audience (money follows) •  Create desire: scarcity, early, limited, expiring •  Marketing: teasers, trailers, affiliate partnerships •  Social media: Influencers and seeding campaigns Generating Interest (then money?)
  • 13.
  • 15.
  • 16.
  • 18.
  • 19. Make money from what you’ve done •  Advertising •  Sponsorship •  Affiliate revenue •  Merchandise •  Licensing •  Audience
  • 20. Marke&ng   Extension   Commercial   Who  funds/   benefits?   Broadcaster/   Producer   Broadcaster/   Producer   Producer  /   Digital  partner   Who  pays?   Broadcaster/   Producer   B’caster/  Prod  /   Consumer   Consumer   Returns:   Sponsorship   Adver&sing   Sales  (consumer)   Mobile  Apps  /   Games   Excellent  w/  right   sponsor.     App  usually  free   Increasing  but  intrusive     Cost  per  AcquisiRon  /   CPM  models   Premium  (paid)   Freemium  (IAP)   Free  (markeRng)   Web  Sites   As  above.  May  have   adverRsing  also   Common  and  accepted.     Standard  models   Less  common   Some  memberships  
  • 21.
  • 23. Others 7%  of  sale  value  (digital)   JIT  manufacturing/license  
  • 25. 2 5   GTST SPRING LEVEND client   RTL/ENDEMOL   producRon  date   JUNE  2013  
  • 26.
  • 27. 514,000 DOWNLOADS 1 IN 4VIEWERS DOWNLOADED APP TV AUDIENCE INCREASED BY 25% + ROI:Audience retention + Growth SPONSOR FUNDED
  • 28.
  • 29. Digitally hungry audience 69 Million viewers in China 8 Million viewers in UK 4 Million viewers in US Top rated show globally
  • 30.
  • 32. _Role of player _Frame/Device/Participation _Mechanics Game selection Look & feel Replicate real
  • 33.
  • 34. ‘So, you want to be in the Homeless Network...’ ‘There are places that I... cannot go, that you can inhabit.’ ‘Mrs Hudson, where are my spare mobile phones?’ ‘I’m going to give you a phone - that’s how we’ll stay in touch.’
  • 35. _Gameplay relevant to storyline _Includes recognised images & sounds _Increasingly complex
  • 36.
  • 38. _30k recruits powered Twitter Hashtag Counter #jointhenetwork _20k followers on Twitter @sherlocknetwork _15k likes on Facebook posts
  • 39.
  • 40. SHERLOCK THE NETWORK client   HARTSWOOD  FILMS  &  TPF   release  date   JAN  2014   +
  • 41. •  Initial launch: Premium (£2.99) •  Fans rush in: but don’t gouge them •  Price drop based on events, time in market etc The Sherlock Journey (Part #1) One day price drop --- January to March ---
  • 42. •  Relaunch: Freemium (2 cases+[4+4], Amazon+4) •  + Android •  +Chinese •  Marketing support: Amazon, Apple + Tencent The Sherlock Journey (Part #2) --- August --- --- Launch to end August ---
  • 43. •  Audience retention / growth •  Proof of interest / (re)commission •  Marketing / awareness (ratings) •  Exploring new forms (games etc) •  Revenue (sponsor, advertiser or consumer) What return do you want?
  • 44. ‘If Sherlock himself designed an app it would probably look like this’ Digital Spy ‘This, my dear readers, is one excellent app’ Daily Star ‘Will delight you from the first launch’ Unofficial Apple Weblog Top Entertainment App 38 countries iTunes No.1 Paid App in UK
  • 45. “It is clear that , for the right show, digital and interactive media can now offer more than generic brand extension, and can instead extend, deepen and enrich the audience experience beyond the scheduled transmission dates.” K7 MEDIA
  • 46. THANKS! JENNIFER WILSON JENNIFER@THEPROJECTFACTORY.COM +44 7535 462 220/ +61 414 59 58 57 London 5 Percy Street, London, W1T 1DG Telephone: +44 (0) 203 397 4125 Sydney Suite 311, 50 Holt St Surry Hills, NSW 2010 Telephone: +61 2 9698 1458