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Google Tools for Nonprofits
       Tina Arnoldi
  Google Analytics & AdWords Qualified

            (843) 723-3635
         Twitter: @TinaArnoldi
   Blog: http://blog.tinaarnoldi.com
   www.palmettotechnologyhub.org
tina@coastalcommunityfoundation.org


                                         1
2
3
4
5
6
Let’s talk about….
•   Google Sites
•   Google Voice
•   Google Docs
•   Google Analytics
•   Google AdWords
•   Gmail


                       7
Sites.Google.com




                   8
9
10
Google.com/Voice




                   11
12
13
14
15
Google Docs
•   Works in the cloud
•   Can set security for folders
•   Insert comment
•   Download to PDF/Word
•   Public or private
•   Work at the same time
•   Notify people of changes by email
•   Sharing (not attaching to emails)


                                        16
Google Docs
Overwhelming, right?




                       17
Google Docs
• Created a sub-folder just for the conference (BOOT Camp)
• Easier to see documents specific to that project
• Search




                                                             18
Google Docs
Not a fan of “track changes” in Microsoft Word?




                                        Add your
                                        comments to a
                                        document.


                                                        19
Google Docs
• You can also use Docs to collect survey data (forms)
   • Different types of questions
   • Notification rules
   • Edit confirmation
• See www.tinaarnoldi.com for a short ‘how-to’ tutorial




                                                          20
Google Docs
• … and the results are dropped into a form.
   • Summarize data
   • Revision history
   • Share with other users
   • Export
   • Do a test (make sure you have the right question type)




                                                              21
Google Analytics
Is anyone visiting your web-site?




                                    22
23
Google Analytics
• Dashboard             • New Visits
  – Info at a glance      – Attracting new
                            people
• Annotation
                          – Vs. visitors
  – Noteworthy event
                        • % Change
• Bounce rate
                          – What happened?
  – Site vs. Blog




                                             24
Google Analytics
        Your goal is an action you
        want your web-visitors to
        take:

        • Visit volunteer page
        • Donate
        • Sign up for an event
        • Go to social media
          profile
        • Download an application


                                     25
Google AdWords

  You can drive
even more traffic
   with Google
    AdWords.

                        26
Google AdWords for Nonprofits
keyword search: “donate nonprofits”




                                      27
AdWords
• Campaign (topic)
  – Ad group (specific service/product)
     • Ad
     • Ad
        – 10 – 30 keywords (avoid duplication across ads)
  – Ad group
     • Ad
     • Ad
        – 10 – 30 keywords



                                                            28
Google AdWords

       Nonprofit ad group

       • Ad
       • Ad
       • Ad




                            29
Google AdWords for Nonprofits

                           Keywords
Broad        foundation       • Community foundation
                              • Foundation building
“phrase”     “community       • Coastal Community Foundation
             Foundation”      • Community Foundation donations
[exact]      [community       • Community Foundation
             foundation]
-negative    Community        • Will exclude results for Coastal
             foundation         Community Foundation in
             –California        California




                                                                   30
31
32
33
Volunteer Resources
    The Analysis Exchange
www.webanalyticsdemystified.com

         Media Cause
      www.mediacause.org

  Palmetto Technology Hub
www.PalmettoTechnologyHub.org


                                  34
Upcoming Events
scpath.eventbrite.com

• Socializing & Skill sharing
• Computer security & your nonprofit

Charleston AMA Marketing Bootcamp



                                       35
Google Tools for Nonprofits
       Tina Arnoldi
  Google Analytics & AdWords Qualified

            (843) 723-3635
         Twitter: @TinaArnoldi
   Blog: http://blog.tinaarnoldi.com
   www.palmettotechnologyhub.org
tina@coastalcommunityfoundation.org


                                         36

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Google for Nonprofits Googlefest

  • 1. Google Tools for Nonprofits Tina Arnoldi Google Analytics & AdWords Qualified (843) 723-3635 Twitter: @TinaArnoldi Blog: http://blog.tinaarnoldi.com www.palmettotechnologyhub.org tina@coastalcommunityfoundation.org 1
  • 2. 2
  • 3. 3
  • 4. 4
  • 5. 5
  • 6. 6
  • 7. Let’s talk about…. • Google Sites • Google Voice • Google Docs • Google Analytics • Google AdWords • Gmail 7
  • 9. 9
  • 10. 10
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. Google Docs • Works in the cloud • Can set security for folders • Insert comment • Download to PDF/Word • Public or private • Work at the same time • Notify people of changes by email • Sharing (not attaching to emails) 16
  • 18. Google Docs • Created a sub-folder just for the conference (BOOT Camp) • Easier to see documents specific to that project • Search 18
  • 19. Google Docs Not a fan of “track changes” in Microsoft Word? Add your comments to a document. 19
  • 20. Google Docs • You can also use Docs to collect survey data (forms) • Different types of questions • Notification rules • Edit confirmation • See www.tinaarnoldi.com for a short ‘how-to’ tutorial 20
  • 21. Google Docs • … and the results are dropped into a form. • Summarize data • Revision history • Share with other users • Export • Do a test (make sure you have the right question type) 21
  • 22. Google Analytics Is anyone visiting your web-site? 22
  • 23. 23
  • 24. Google Analytics • Dashboard • New Visits – Info at a glance – Attracting new people • Annotation – Vs. visitors – Noteworthy event • % Change • Bounce rate – What happened? – Site vs. Blog 24
  • 25. Google Analytics Your goal is an action you want your web-visitors to take: • Visit volunteer page • Donate • Sign up for an event • Go to social media profile • Download an application 25
  • 26. Google AdWords You can drive even more traffic with Google AdWords. 26
  • 27. Google AdWords for Nonprofits keyword search: “donate nonprofits” 27
  • 28. AdWords • Campaign (topic) – Ad group (specific service/product) • Ad • Ad – 10 – 30 keywords (avoid duplication across ads) – Ad group • Ad • Ad – 10 – 30 keywords 28
  • 29. Google AdWords Nonprofit ad group • Ad • Ad • Ad 29
  • 30. Google AdWords for Nonprofits Keywords Broad foundation • Community foundation • Foundation building “phrase” “community • Coastal Community Foundation Foundation” • Community Foundation donations [exact] [community • Community Foundation foundation] -negative Community • Will exclude results for Coastal foundation Community Foundation in –California California 30
  • 31. 31
  • 32. 32
  • 33. 33
  • 34. Volunteer Resources The Analysis Exchange www.webanalyticsdemystified.com Media Cause www.mediacause.org Palmetto Technology Hub www.PalmettoTechnologyHub.org 34
  • 35. Upcoming Events scpath.eventbrite.com • Socializing & Skill sharing • Computer security & your nonprofit Charleston AMA Marketing Bootcamp 35
  • 36. Google Tools for Nonprofits Tina Arnoldi Google Analytics & AdWords Qualified (843) 723-3635 Twitter: @TinaArnoldi Blog: http://blog.tinaarnoldi.com www.palmettotechnologyhub.org tina@coastalcommunityfoundation.org 36