Presentation to eCitizen II conference in Killarney, Co. Kerry, Ireland. Conference as part of a wider group looking at eCitizen. Presentation is taking a look at the future state of Government through a citizen lens

1. Empowering Citizens with
Mobile Data
Tim Willoughby
Assistant Director
LGMA

2. 4 Global Themes
All made possible
by open Source… Social
DATA
Mobile Cloud

3. 4 Global Themes
All made possible
by open Source… Social
DATA
Mobile Cloud

4. 4 Global Themes
All made possible
by open Source… Social
DATA
Mobile Cloud

5. Your Application Here….

7. Radical Change…
Social has overtaken mobile ….
Mobile Browsing has overtaken desktop…

8. Change…
With or Without the Owners / Shareholders

10. So far ICT has not fundamentally
changed government
• 1990s: lCT expected
to make government
more transparent,
efficient and user
oriented
• 2005+: disillusion as
bureaucracy still in
existence
• Can Mobile / Data
/Cloud Help?
Jane E. Fountain – Gov 1.0 – Just Replicating the Silos on the Internet

11. Goverment dont always Understand
What the people Want?

12. What governments often Deliver

13. Citizen Expectation Changed?
Social
Media

14. The More data we have… the less we
(have time to) Understand it

17. Local Government has lots of Data

18. Government as a Platform?

19. My Smart Device is…. Very smart
Source : Peter Cochrane

20. It knows more
about me than
my partner…
Source : Peter Cochrane

21. Its not the device people are after…

22. … it’s all the things the device enables.

23. Mobile Development Spend is rapidly
overtaking PC Development Spend

24. mobile apps – the new frontier of local
government

25. open source / open data / cloud
the fix your street model

28. Social Enterprise

29. BIG DATA?
 Massive network of services: water, sewage, drains …
 Need to know asset location for planning and maintenance
 Many databases, varying accuracy and provenance
 Context
 Ongoing street openings p.a.
 Safety!

30. Typical Individual effort
many hours, one map

31. OpenStreetMap, 2012
200,000 contributors, one map

32. The Internet of Things
Cars, Planes, Cameras,
Roads, Pipes, Public Cameras, Traffic Lights, Car
Parks, Pharma and Farms – over 1 Trillion

33. Smart Cities
Gartner: “networked sensors in everything we own will form a
new Web (the Internet of Things). But it will only be of value if
the ‘terabyte torrent’ of data it generates could be collected,
analysed and interpreted”
… and .. just because we can….

34. Smart Local Government?

35. Mass increase in new net devices
• Move to digital controls Wireless
integration
• Network standards
– TCP/IP
communications
– Wireless
communications
35

36. Sharing!

37. Or Wizards
GIS is now
Mainstream

38. Fingal County Council
Open Data
Apps
App Store…
Ideas Bank

39. Water Meters
• Read the Meter
• View or Pay the Bill
• Compare the Usage to the
Local or National
Averages
• Look for areas of Savings

40. My Water Usage
• Smart Metering
• Change my practise

41. Environment
• Advice and Tips on
Money
• Energy
• Recycling (locations of
Centres)
• Refuse
• Water
• Energy Design

42. Bring Banks App

43. Parking
• Select County
• Select Zone
• Select Price willing to
pay?
• Where is the Cheapest

44. Tourism
• History
• Old Maps
• Business Interests
• Tourist Sites

45. Traffic
• Maps
• Plan a Route
• Feedback
• GPS
• Accidents
• Salt
• Weather alert

46. Roadworks
• Link to System – Online
Road Works Control
(OLRWC)
• License for Road
Opening
• Cost of Reinstatement
(Local Authority Usage)
• License for any Street
usage.

47. Planning Applications
• View Applications
• Get notified of Changes
• Make Comments
• Make a Submission
• Notify Local Authority
of Issues?

48. Check the Register
• Map the Polling Stations
• Where is the Nearest
• Map the Route
• Check the Register

49. Blue Flag Beaches
• Location
• Nearest
• Water Quality
• History
• Tides
• Weather
• Things to do…

50. Sports
• What is available now
• How do I get there
• What if I have to Cancel
• Pay for it now

51. Parking
• Select County
• Select Zone
• Select Price willing to
pay?
• Where is the Cheapest

52. Tourism
• History
• Old Maps
• Business Interests
• Tourist Sites

53. QR Codes

54. But all of these are static…..
But… would you
cross the road
based on 5 min
old information

55. Where next - Augmented Reality
Bring together Big Data, Visualisation, GIS, GPS -
Bringing Cloud, Social, Data and Mobile
together…

56. What is Augmented Reality?

59. Water Meter

60. Water Meter

61. Mobile Wars… Appstore and Market..
Future for government?
More Touch
More Places
More Actions

62. Conclusions
• Change is constant
• Cloud is the Future
• Social is a Reality
• Mobile is already taking over
• Data has to keep up…