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Workplace Learning &
Performance Support       Workplace Learning – Performance Support

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Workplace Learning &
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                                     2011 – The Year of
                                     Video for Learning:
                                     We are seeing
                                     significant growth in
                                     organizations using
                                     video for learning.
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Workplace Learning &
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                                            Learning For The First Time


                          Training
                          Formal
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                                            Applying What‘s Been Learned
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                          Informal




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                                     Source: Conrad Gottfredson, Ph.D., Bob Mosher
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Workplace Learning &      One Platform for all Workplace Learning
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Workplace Learning &
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Workplace Learning &      Multiple Levels of Mastery Require Multiple
Performance Support
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                                       Source: www.marcrosenberg.com

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Workplace Learning &      The Challenge for Learners After Formal
Performance Support
                          Training Ends....
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                                                        Ask a
  Video-Annotations                                   Colleague
                               I know we
   Learning Paths          learned it, but I              Call the Help
                           can’t recall how                   Desk
 User Generated Content
                               to do that.
                             I’ll have to….
                                                             Google the
                                                              Problem


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Workplace Learning &
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                            Competence
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                                                     Return On
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Workplace Learning &      The Help Desk Challenge:
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Workplace Learning &      Instant Learning Server = Workplace
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Workplace Learning &       Two Clicks Brings You to the
Performance Support
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                                                                Text Transcribed



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Workplace Learning &
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Workplace Learning &      Multi-Language Support – High Quality
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Workplace Learning &
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Workplace Learning &
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Workplace Learning &
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                          The City of Mannheim, Germany purchased Video
                          Training Server and Instant Learning Server to
   Learning Paths         service 10 locations with 4,000 Office 2010 users.
 User Generated Content
                          “The Instant Learning Server® supports our 4,000
                          users in questions about all aspects of MS Office
                          every day. Since we started using it our helpdesk
                          can breathe easier.”
 Request Your Login       Gerd Armbruster – Director IT, City of Mannheim

  Become a Partner



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Workplace Learning &
Performance Support       Our Clients

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  Video-Annotations

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                          Erste Bank Austria is the leading institute for the
                          Austrian savings banks. They are migrating 17,000
 User Generated Content   users to MS 2010 and training them in German and
                          English via the Video Training Server.


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Workplace Learning &
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 Search Within Video      • Get the Job Done with Minimal Interruption
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                            Needs
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Workplace Learning &
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                          • Video Training Platform (Instant Learning Server)
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 User Generated Content     Searchable Performance Support
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Workplace Learning &
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Workplace Learning &
Performance Support       SONIC Performance Support

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                          www.sonic-performance-support.com
 User Generated Content   Timothy.Kleczka@sonic-ps.com
                          Toll Free: 1-888-317-8354
                          Direct: 484-533-2048


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Sonic Searchable Video Training

  • 1. Workplace Learning & Performance Support Workplace Learning – Performance Support Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner For All User Levels We make knowledge accessible
  • 2. Workplace Learning & Performance Support Experienced Team Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 3. Workplace Learning & Performance Support Trends in Learning Search Within Video Video-Annotations Learning Paths User Generated Content 2011 – The Year of Video for Learning: We are seeing significant growth in organizations using video for learning. Request Your Login Become a Partner Elliott Masie - The Masie Center We make knowledge accessible
  • 4. Workplace Learning & Performance Support The Five Moments of Learning Needs Search Within Video Learning For The First Time Training Formal Video-Annotations Learning Paths Learning More User Generated Content Applying What‘s Been Learned Learning Informal When Things Go Wrong Request Your Login When Things Change Become a Partner Source: Conrad Gottfredson, Ph.D., Bob Mosher Pictures: SONIC Performance Support 2010 We make knowledge accessible
  • 5. Workplace Learning & One Platform for all Workplace Learning Performance Support and Performance Support Search Within Video Video-Annotations Learning Paths User Generated Content User-generated content Customized content Request Your Login SONIC Content Become a Partner We make knowledge accessible
  • 6. Workplace Learning & Performance Support Different Learning Approaches Search Within Video Video-Annotations Show Help Me Do Help Me Find I Create My It Better What I Need Own Learning Me How Learning Paths User Generated Content Request Your Login Become a Partner One Tool For All Learning Levels! We make knowledge accessible
  • 7. Workplace Learning & Multiple Levels of Mastery Require Multiple Performance Support Learning and Performance Strategies. Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner Source: www.marcrosenberg.com We make knowledge accessible
  • 8. Workplace Learning & The Challenge for Learners After Formal Performance Support Training Ends.... Search Within Video Ask a Video-Annotations Colleague I know we Learning Paths learned it, but I Call the Help can’t recall how Desk User Generated Content to do that. I’ll have to…. Google the Problem Request Your Login Become a Partner We make knowledge accessible
  • 9. Workplace Learning & Performance Support The Goal for Training Departments Search Within Video Competence Achieved with the Video-Annotations Return On Learning Paths Investment User Generated Content Request Your Login Time Become a Partner We make knowledge accessible
  • 10. Workplace Learning & The Help Desk Challenge: Performance Support Managing Calls During Software Rollouts Search Within Video Number of Calls Video-Annotations Learning Paths Achieved User Generated Content with the RollOut Request Your Login Time Become a Partner We make knowledge accessible
  • 11. Workplace Learning & Instant Learning Server = Workplace Performance Support Learning and Support at it‘s Best Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 12. Workplace Learning & Two Clicks Brings You to the Performance Support Knowledge You Need Search Within Video Search Term Video-Annotations Learning Paths User Generated Content Search Results Text Transcribed Request Your Login Become a Partner Entry Points We make knowledge accessible
  • 13. Workplace Learning & Performance Support Learning Paths for Formal Training Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 14. Workplace Learning & Multi-Language Support – High Quality Performance Support Content Search Within Video • English Video-Annotations • German Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 15. Workplace Learning & Performance Support Mobile on the iPad and PC Tablets Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 16. Workplace Learning & Performance Support Video Training Server (SCORM Compliant) Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 17. Workplace Learning & Performance Support Our Clients Search Within Video Video-Annotations The City of Mannheim, Germany purchased Video Training Server and Instant Learning Server to Learning Paths service 10 locations with 4,000 Office 2010 users. User Generated Content “The Instant Learning Server® supports our 4,000 users in questions about all aspects of MS Office every day. Since we started using it our helpdesk can breathe easier.” Request Your Login Gerd Armbruster – Director IT, City of Mannheim Become a Partner We make knowledge accessible
  • 18. Workplace Learning & Performance Support Our Clients Search Within Video Video-Annotations Learning Paths Erste Bank Austria is the leading institute for the Austrian savings banks. They are migrating 17,000 User Generated Content users to MS 2010 and training them in German and English via the Video Training Server. Request Your Login Become a Partner We make knowledge accessible
  • 19. Workplace Learning & Performance Support Benefits Search Within Video • Get the Job Done with Minimal Interruption Video-Annotations • Increase Productivity Learning Paths • One Tool for Formal and Informal Learning Needs User Generated Content • One Tool for all Content Types Request Your Login Become a Partner We make knowledge accessible
  • 20. Workplace Learning & Performance Support Products and Services Search Within Video • Video Training Platform (Instant Learning Server) • Video Training Content (e.g. MS Office, QuickBooks) Video-Annotations • Integration of Existing Video Content Learning Paths • Conversion of Custom eLearning Content to User Generated Content Searchable Performance Support • Custom Video Production • Corporate Identity Design Request Your Login Become a Partner We make knowledge accessible
  • 21. Workplace Learning & Performance Support Delivery Options Search Within Video Video-Annotations Learning Paths LAN Private Cloud User Generated Content Subscription Request Your Login Internet Become a Partner We make knowledge accessible
  • 22. Workplace Learning & Performance Support SONIC Performance Support Search Within Video Video-Annotations Learning Paths www.sonic-performance-support.com User Generated Content Timothy.Kleczka@sonic-ps.com Toll Free: 1-888-317-8354 Direct: 484-533-2048 Request Your Login Become a Partner Hamburg, Germany & Philadelphia, PA We make knowledge accessible

Hinweis der Redaktion

  1. It’s been transformed or qualified into what Gottfredson and Mosher call “The Five Moments of Learning Needs” where they say that there are 5 specific identifiable moments of need that a learner has:Name them…..Formal Training is all where someone else is saying “do that training” Informal is self direkted. Add script: