2. 2
Agenda
Psychology for digital marketing
Econsultancy Training
Introduction
Decision-making
Motivations
Persuasion
Trust
Learning & memory
Design principles
Storytelling
Gamification
Visualisation
Shareability
International issues
3. 3
Psychology for digital marketing
Brain plasticity: brain adapts to environment
More digital usage =
• More appetite for new stimuli
• Less prolonged focus (but more efficient data processing)
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Digital has changed our brains!
http://sharpbrains.com/blog/2008/02/26/brain-plasticity-how-learning-changes-your-brain/
“Attention spans”, Consumer Insights, Microsoft Canada
4. 4
Psychology for digital marketing
Econsultancy Training
Research suggests that your message is more
likely to grab attention if it is…
• Direct & clear
• Personal & relevant
• New & surprising
• Rich media & movement
• Interactive & narrative
5. 5
Psychology for digital marketing
Ultra-short content
• 70% won’t watch an ad over 10 seconds
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Direct & clear
https://www.clickz.com/2016/05/23/the-state-of-video-advertising-the-rise-of-silent-and-targeted-ads
6. 6
Psychology for digital marketing
Emails = based on customer’s type of dog
(big vs. small)
• Incentive = offered for this information
Open rate +10.2%
Clickthrough rate +410%
Personal & relevant
https://econsultancy.com/blog/64551-10-case-studies-that-show-the-power-of-email-segmentation
7. 7
Psychology for digital marketing
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Surprising
https://www.youtube.com/watch?v=2xwUuSM06xQ
8. 8
Psychology for digital marketing
Econsultancy Training
Rich media & movement
http://www.cisco.com/c/en/us/solutions/collateral/service-provider/ip-ngn-ip-next-generation-network/white_paper_c11-481360.html
http://www.ericsson.com/res/docs/2015/ericsson-mobility-report-june-2015.pdf
• 64% of all internet data traffic in 2014
• 80% in 2019 (predicted)
10. 10
Psychology for digital marketing
Econsultancy Training
How could your organization use these ideas
for digital marketing….
• Direct & clear
• Personal & relevant
• New & surprising
• Rich media & movement
• Interactive & narrative
11. 11
Psychology for digital marketing
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Recommended courses
Online copywriting
https://econsultancy.com/training/courses/online-copywriting/
Mobile UX & marketing
https://econsultancy.com/training/courses/mobile-user-experience-mobile-marketing/
Content strategy, editorial planning & content calendars
https://econsultancy.com/training/courses/content-strategy-editorial-planning-content-calendars-
training
12. 12
Psychology for digital marketing
Econsultancy Training
Continuing Professional Development (CPD)
Your attendance at this course equates to 7 hours of CPD which can be used within your formal CPD record.
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