This presentation is an overview of the problems of traditional intranets that use different platforms for communication, collaboration and applications and shows what an deeply integrated Intranet on the basis of IBM Connections & XCC - Web Content & Custom Apps Extension could look like.
3. 3
About TIMETOACT
Felix Binsack
• IBM Champion
• Founder & CEO TIMETOACT GROUP
• Inventor and Product Manager of XCC
• felix.binsack@timetoact-group.com
• Founded 1998
• 6 Companies
• 270 Employees
• Owned and Managed by Founders
• HQ in Cologne, Germany
• Offices in Munster, Hamburg, Munich, Augsburg, Stuttgart, Mannheim,
Lelystad, Vienna, Zuerich
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ShareKnow
Internal
Communications
Enterprise
Collaboration
Web Content Management Enterprise Social Collaboration
Top-Down Communication (1:n) ó Peer-To-Peer Collaboration (n:n) / Hierarchy Independent
Stagnating Content ó Growing Content
Approved Content / Binding Directives ó Unofficial Content
Communication of Mgn. Ideas and Opinions ó Formation of Ideas and Opinions
Important Information stays on Top ó Popular Information stays on Top
Dedicated Authors with Intense Training ó User Generated Content (without Training)
Pixel Perfect Layout ó Form Follows Function
Set as default Homepage by Policy ó Set as default Homepage by Employee
"Management’s Intranet" ó "Employee’s Intranet"
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What our Customers Say…
„XCC brings internal communication
to a whole new level. It helps
increase users‘ awareness about
company life and improves the onboarding process for
our new employees.“
Marcin Kasa, Axxiome Group
„In an off-time minute (during a
break) I installed XCC in our
Acceptation Environment.
Everything went smooth, no problems during the
installation…“
R. Angioni, Saxion, University of Applied Sciences, Netherlands
„We created
an ideal
information architecture that
seamlessly integrates internal
communications and
collaboration in an hybrid
Intranet.
Our new Intranet has been
perceived very well by our
employees.“
Mandfred Meindl, Manager Intranet
& Online Marketing, VAUDE Sport GmbH
& Co. KG
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What our Customers Say…
„With IBM Connections and XCC we
can create a more agile Intranet.“
Arey Zargham & John Merlino, Tufts Health Plan
„XCC revolutionizes our Intranet entirely! Now, relevant
content can be populated completely intuitive within
seconds and is globally accessible. It is a real
innovation.“
Eva Martinez, Lapp Holding AG
„This innovative solution brings
additional value to an IBM
Connections environment,
allowing our customers to
elegantly integrate their internal
communication content into
their social business platform.
IBM and TIMETOACT together,
a partnership to accelerate
social business.“
Jason Roy Gary,
CTO, IBM Social
Software Foundation
„Information and collaboration platforms are perfectly
integrated into a user-friendly and powerful Intranet.“
Retail Customer, Germany
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What our Customers Say…
„After only 90 minutes training even
our IT laymen were able to create
great landing pages for their departments. That‘s
absolutely incredible!“
Alexander Ramseger, Berge & Meer Touristik GmbH
„XCC has transformed IBM
Connections into a complete
Intranet environment. With XCC we
are able to combine the social features of IBM
Connections with the functionalities and look & feel of
an Intranet.“
Sander Zwart, ilionx
„In order for Pilz
Connections to
succeed, it was
important to offer all employees
simple and clear first steps into
the world of social business.
The TIMETOACT solution
enabled us to avoid reservations
and acquaint users with the
concept of knowledge
management.“
Jürgen Fischer,
Pilz GmbH & Co. KG
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What our Customers Say…
„We have never been
able to evaluate any
product as fast as XCC.“
Georg Probst,
Lantal Textiles AG
„There is a huge gap from the
traditional Intranet to a modern
social Intranet. XCC is the bridge between them: It
makes the shift more comfortable for the employees.“
Sven Bradtke & Henning Müller, Sparkasse Rostock
„XCC gives more structure to IBM Connection as it prominently
places relevant information on the communities home page.
Therefore, XCC leads to more transparency and decreases
frictionloss.“
Soner Boga
HANSA-FLEX AG
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Frank Adams
I am…
(passive personalization, targeting
profile attribute inherited from LDAP)
• German Employee
• Business Unit 1
• Location A
I prefer…
(active personalization,
profile attribute set by personal preferences)
• Subject ABC
• Subject GHJ
My Connections…
• My Communities
• My Files
Personalization & Targeting
Navigation (German)
Links
(personalized &
aggregated)
Business Unit 1
News
Location A
News
My Files
My Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Clipping Widget
(e.g. Stock
Quote)
Corporate Top News (in German)
(personalized, aggregated)
My Special Interest
Subject ABC
Subject GHJ
My
Communities
ACME Germany Homepage
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1. Download XCC
https://greenhouse.lotus.com/communities/community/XCC
2. Install XCC
Less then 60 minutes
3. Test & Customize XCC
XCC now runs in Stealth Mode, i.e. is not visible to users.
XCC can therefore be installed, tested and customized in the
production environment without any interference with users.
Create and customize your first XCC pages
Customize Layout
Make XCC visible to all users, add new home button to CNX,
set XCC as CNX homepage
Get Started – XCC for Connections On-Prem
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Feature XCC for IBM Connections on premises XCC for IBM Connections Cloud
Header-Customization Full Header-Customization:
Home Icon, Flyout Page
Full Header-Customization for XCC Pages
Limited Header-Customization for Connections
(Home Icon / Text / Submenu Entries)
Personalization Full Personalization:
- active personalization based on custom profile
fields incl. dropdown, radio buttons etc.
- passive personalization / targeting based on
profile fields inherited from LDAP
Limited Personalization:
- active personalization based on up to 10
custom profile fields (text fields only)
- passive personalization / targeting not yet
tested
Birthday-Widget Available with Profile Extension Not available, no IBM SBT API to search profiles
by custom fields
Suggestion Widget available IBM Social Business Toolkit API currently missing
Profile-Edit /Profile
Completion Widget
available Possible as custom widget
(field names / types are not known)
CNX My Page-Widgets /
CNX My Page Right Column
available Not available
Activity Stream available Will be available as an XCC Widget
Language Files Based on IBM Connections preference Based on Browsers preferred Language setting
Forms Experience Builder available Planned, currently missing single sign on
External Users Access available Not Available for OAuth2 Security Restrictions
XCC Cloud Feature Restrictions
III Appendix: Comparison OnPrem vs Cloud
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1. ActivityStream
1. ATOM / RSS Feed
2. Clipping
3. Community Description
4. Community Overview
5. Event
6. Files
7. Files Explorer
8. Forum
9. HTML
10. Ideation-Blog
11. IFrame
12. Important Links
13. Links
14. Media Gallery
15. My Links
16. My Notes
17. My Quicklinks
18. Navigation
19. News
20. News Channel
21. News List
22. News Overview
23. News Slider
24. People Birthday *
25. People Finder
26. People Selector
27. Pinned Files
28. Popular Content
29. Preferences
30. Profile Completion
31. Profile Picture
32. Profile Tagging
33. Saved Search
34. Static Content - Blog
35. Static Content - Wiki
36. Suggestions *
(People & Communities)
37. Tag Cloud
38. Teaser
39. Top News
40. FEB Data Widget *
41. FEB Form Widget *
42. Website Navigation
& Breadcrumb Path
43. 22 x IBM Connections
MyPage Widgets
64. IBM Connections *
Activity Stream
& Right Column
65. Custom Widgets API
* Not available in IBM Connections
Cloud
XCC Widgets & Page Elements
Bildüberschrift gesucht, wer hat die beste Idee?- It Takes Both Sides for a Good Intranet- A Good Intranet is the Company’s Brain - A Company's Brain Requires Both Sides - A Company’s Intranet Works Like a Brain - A Good Intranet Integrates Communication and Collaboration - Just Like the Brain - A Good Intranet is Company’s Brain – Like the Brain it Takes the integration of Both Sides - Like a Brain it takes
The Intranet is a Company’s Brain – The Integration of Communication and Collaboration Makes it a Good One
Your Intranet is your Company’s Brain
A Company’s Intranet is like a Brain – Integration Matters
A Company’s Intranet is like a Brain –Integration Matters
Bildüberschrift gesucht, wer hat die beste Idee?- It Takes Both Sides for a Good Intranet- A Good Intranet is the Company’s Brain - A Company's Brain Requires Both Sides - A Company’s Intranet Works Like a Brain - A Good Intranet Integrates Communication and Collaboration - Just Like the Brain - A Good Intranet is Company’s Brain – Like the Brain it Takes the integration of Both Sides - Like a Brain it takes
The Intranet is a Company’s Brain – The Integration of Communication and Collaboration Makes it a Good One
Your Intranet is your Company’s Brain
A Company’s Intranet is like a Brain – Integration Matters
A Company’s Intranet is like a Brain –Integration Matters
With XCC Internal Communications is made social, i.e. its content can be liked and commented (unless commenting is disabled)
Content publishing, liking and commenting is integrated into the Activity Stream and will be noticed by peers
IBM Connections is made for end users without training, i.e. it is very easy to use and thus “management compatible”
Business and Service Units can even have their own interpretation of the corporate style guide.
Very easy, very fast, very flexible to use
Improved Onboarding Experience with step by step guide, e.g.:
Welcome
Introduction -> Message from the chairmen
Video -> Motivation & training
Social Media Guidelines / Terms of Use Acceptance
My Picture -> Upload your picture
My Profile -> Edit your profile
My Suggestions -> Build your network, follow people and communities
My Preferences -> Set your Intranet preferences
Intranet Home -> Proceed to the Intranet homepage
Create a landing page for External / Guest Users
Welcome Message
Instructions
Help Desk
Community Access
etc.
Create a complete and deeply integrated Intranet with Communication, Collaboration and Custom Apps without any investment in software licenses or technology
XCC for IBM Connections Cloud is available on Premises, on IaaS/PaaS Offering now and will be available as SaaS Offering soon
IBM Connections Cloud + XCC Cloud = Intranet as a Service
XCC can be installed within 60 minutes, and can be tested and customized without any interference of the production environment. Even complete Intranet re-launches can be prepared in “Stealth Mode”
With XCC Intranet projects shift focus within hours from technology to content. Intranet projects are tremendously accelerated.
Extending Communication with Collaboration
Knowledge Workers embrace Enterprise Social Collaboration and Networking platforms like IBM Connections. The problem is, that Knowledge Workers are only a small minority in most companies. Many employees will not partici- pate in an Enterprise Social Collaboration platform, either because they are occasional users or because they are intro- verted. Separate platforms for communication and collaboration however cause content overlap and inconsistency, attention fragmentation and governance problems. With more than one Intranet platform it is practically impossible to create a ‘Single Point of Truth’.
XCC adds structure to IBM Connections and makes it thus easily consumable for new, occasional and unexperienced employees. With this IBM Connections extension it is easy to create and enable use cases for all types of users, e.g. internal communications, blue collar workers, common staff, community managers, department managers, senior managers, customers and partners. It lowers participation barriers and activates the employee base. In short: XCC helps you to get the most out of IBM Connections.
Knowledge Workers embrace Enterprise Social Collaboration and Networking platforms like IBM Connections. The problem is, that Knowledge Workers are only a small minority in most companies. Many employees will not partici- pate in an Enterprise Social Collaboration platform, either because they are occasional users or because they are intro- verted. Separate platforms for communication and collaboration however cause content overlap and inconsistency, attention fragmentation and governance problems. With more than one Intranet platform it is practically impossible to create a ‘Single Point of Truth’.
XCC adds structure to IBM Connections and makes it thus easily consumable for new, occasional and unexperienced employees. With this IBM Connections extension it is easy to create and enable use cases for all types of users, e.g. internal communications, blue collar workers, common staff, community managers, department managers, senior managers, customers and partners. It lowers participation barriers and activates the employee base. In short: XCC helps you to get the most out of IBM Connections.
While Collaboration has clearly The elements of and Intranet Communication, Collaboration and Applications, have remained, their importance however With the emergence of user generated content, Wikipedia, Internet 2.0, collaboration platforms like QuickR (2003) and ESN platforms like IBM Connections (2006) it Communication, Collaboration and ApplicationsCollaboration, the value creation
Collaboration has clearly gained the highest importance from all three Intranet disciplines
With the emergence of Enterprise Social Software the gravity of the Intranet clearly moved from Communication to Collaboration, Social Business and Enterprise 2.0, as this is where the value for the company is being generated.
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