Slides from my talk at the Conference Board Public Sector HR event focusing on changing workplace culture. http://www.conferenceboard.ca/conf/public-hr/default.aspx Audience comments included “Funny, great examples” “great metaphors” “very humorous: “loved the dogs” “important and interesting” “great slides, humour and story telling” “bang on” “great presentation” “very thoughtful and interactive. Great presentation"

1. GC Workplace Culture
Thoughts & observations

2. 2 questions

3. Why are you here?
1. Heard the food was good
2. To learn more about Public Sector HR
3. To change the world
4. Not sure…

4. Which of these do you
most agree with?
1. If the HR system was a person,
I would be filing for harassment
2. Some things need work, but fundamentally
we have a good HR system
3. There is nothing wrong with HR,
I don’t know what you are talking about
4. None of the above

5. Disclaimer
The views expressed in this
presentation do not necessarily
represent those of my employer.

6. Introduction

7. Introductions @thomkearney
Otis Saul

8. My Journey
2010’s #OpenGovCan, Gov 2.0,
Everything is miscellaneous,
2000’s Change, PS EX2
1990’s Clue train manifesto
1980’s Teaching & Learning
Advertising

9. My Venn Diagram
Intrapreneur
Entrepreneur Educator Aka learner

10. Interactive Moment
Take 10 seconds to reflect
on how you got here today.
Who shaped your
beliefs about work?

11. What’s the Problem?

12. Stuck in the past? 12

13. Narrow Perspective?
Dogs have about
300 million
olfactory
receptors
versus 6 million
in humans.

14. Territorial Classifications? 14www.strategyguy.com2/28/2018

15. Culture eats strategy

16. What is organizational culture?Shein, E. H. (2010). Organizational Culture and Leadership, 4th edition. SFC: Jossey-Bass.
Artefacts
•Structures & processes
•Observed behaviour
Espoused
Values
•Values and Ethics
•Aspirations, ideologies &
rationalizations
Underlying
Assumptions
Unconscious beliefs and values that
determine behaviour, perception,
thought and feeling.

17. 5 Point Plan
To create the future we want, we need
to change the workplace culture today.

18. Five point plan
1. Change the artefacts
2. Change the espoused values
3. Illuminate the assumptions
4. Make it personal
5. Protect the positive deviants

19. 1. Change the Artefacts 19
Territoriality
“Flip me the deck!”
Default to private
Process before product
“Send you a link”
Default to open
Outcome is most important
Send it up the chain
for approval
Get it to the
community for
comment
Legislated Silos Loosely coupled networks
Common goal
Respect via unquestioning
agreement
Respectful disagreement
Old: New:

20. 2. Espouse New Values 20
Values and Ethics Code (2012):
Respect for democracy and for people,
Integrity, Stewardship and Excellence.
Open by default
Experiment and learn
Authenticity
Design to
“fail fast”
Need to share
Trust
Values and Ethics Code: (2003):
Democratic, Professional, Ethical and
People values
Share when ready
Non Partisan truth to power
Stay off the front page of the news
Design for
“fail safe”
Need to know
Old: New:

21. 3. Illuminate Assumptions 21
Responsible autonomy is best
Deference to the most
respected
Shared sense of purpose
Free information
is powerful
Mistakes are learning
opportunities
Beg forgiveness
Working for Citizens, (it’s a way of life)
Challenge the rules
Hierarchy is best
Deference to
authority of the
position
What the boss wants
Information Is power
Mistakes are career
limiting moves
Ask permission
Working for Canadians , (it’s a calling
not a job)
Follow the rules

22. 4. Protect the deviants

23. 5. Make It personal

24. 5+1
1. Clarity of vision and mission
2. Automatic measurement
3. Transparency is common practice
4. Classifications are replaced with
skills and reputation
5. Emotional intelligence
6. Widespread delegation of authority

25. Three things
you can do today

26. 1. Default to share

27. 2. Keep ego at bay

28. 3. Communicate
28

29. How can you change?

30. Thank you
Culture is us
You and I

31. What did you think of this
presentation?
1. Too many dogs
2. Not enough dogs
3. The right amount of dogs
4. Where are the cats?