Quality is in the Eye of the Beholder - Part 3
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Katia Azevedo, Language Services Manager for Xerox Global Services, North America Operations, explains the processes used in her company to control the quality of its translated materials and to measure the service level of the company's external vendors. The video of this presentation can be seen here: http://www.youtube.com/watch?v=ygjgYBp1D5Q
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Quality is in the Eye of the Beholder - Part 3
- 1. Quality is in the Eye of the Beholder Katia Azevedo Xerox Corporation
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- 9. THANK YOU! OBRIGADA! Katia Azevedo [email_address]