Presented by Scott McAndrew, Chief Strategy Officer, LaneTerrelever
Marketing and technology are in lockstep, for better or for worse. As technology drives a relentless pace for marketers, how can they get beyond playing catch-up and start moving their marketing career forward – even if they’re focusing on emergent channels and tactics? Join LaneTerralever’s Chief Strategy Officer, Scott McAndrew, as he shares his experience and perspective on how to start making the most of your marketing career today.
How To Utilize Calculated Properties in your HubSpot Setup
Crafting a Marketing Career on Your Terms in a Rapidly Changing Business World-- MarketingTechAZ
1. Aug / 21 / 2014
Crafting a Marketing Career on
your Terms in a Rapidly Changing
Business World
Marketing Technology Summit
Scott McAndrew
LaneTerralever
LaneTerralever.com
2. recently asked in a digital marketing survey
How do you feel when you think about managing
digital marketing for your brand?
3. direct strong
cautious
statistics
strategic
digitally uphill
make
uncertain consistently
strategies needed
always
learningneed know
overwhelmed resources many excited
efforts tools
data
tactical
invest
important
creative
good just
ineffective timemanagement
budgets
tactics
apprehensive constantly
brandlacking
digital
changing
overwhelming
difficult
digital
value frustrated
innovative
necessary
ideas
constantly
company
challenging
confusing
strategy
new
managing
important
consistent
data current priority curve
best
support
difficult
frustrated use
good
right insights
curious
work driven
come
process
sometimes
plan
try
sales
questionable
analytics
ROI
interesting
success engage challenged
expensive
move execute marketoptions exciting
stressful
think senior
SEO
excited
quantify
interesting
companies
confident
awareness
staffed
adequate
revisit
optimization
relevant eye opening
results
advertising
getting scattered
battle words confident words
presence
moving
knowledge outlets
still
internal
much proven
optimistic
unclear
struggle
slow work
education
one response
complex
average
low
better feel
attribution
low
sure
part
frustrating
17. New channels and tactics aren’t
replacing the old. It’s additive.
18. Hypothetical C-Suite Survey
How much of what you learned in college is
applicable in your current role today?
19. Hypothetical C-Suite Survey
How much of what you learned in college
is applicable in your current role today?
CEO
85%
CTO
75%
CFO
99%
CMO
30%
20. direct strong
cautious
statistics
strategic
digitally uphill
make
uncertain consistently
strategies needed
always
learningneed know
overwhelmed resources many excited
efforts tools
data
tactical
invest
important
creative
good just
ineffective timemanagement
budgets
tactics
apprehensive constantly
brandlacking
digital
changing
overwhelming
difficult
digital
value frustrated
innovative
necessary
ideas
constantly
company
challenging
confusing
strategy
new
managing
important
consistent
data current priority curve
best
support
difficult
frustrated use
good
right insights
curious
work driven
come
process
sometimes
plan
try
sales
questionable
analytics
ROI
interesting
success engage challenged
expensive
move execute marketoptions exciting
stressful
think senior
SEO
excited
quantify
interesting
companies
confident
awareness
staffed
adequate
revisit
optimization
relevant eye opening
results
advertising
getting scattered
battle words confident words
presence
moving
knowledge outlets
still
internal
much proven
optimistic
unclear
struggle
slow work
education
one response
complex
average
low
better feel
attribution
low
sure
part
frustrating
21. There’s a lot changing in marketing.
Never fear, we have the Google.
31. The impression I get from working with brands, organizations, and
agencies—a mix of young upstarts, midcareer professionals, and top-level
executives—is that success in digital marketing is a fast-moving
target. Even as a single strategy hits the mark, a new tech development
rewrites the rules and forces even the savviest marketer to start from
scratch. Past successes no longer ensure future ones. Leaders
complain that they need to adapt faster, and they simply don’t know
how. The digital disruption has caused a knowledge gap.
Johanna Frelin
The Management Blog
Bloomberg Businessweek
-
33. Understand what the boss wants
The boss wants what the organization needs
Simply stated, she wants marketing to
be accountable in the same ways the
other C-level functions are
34. CMO’s: Do you feel pressure from
your CEO or Board to prove the
value of marketing?
34%
YES
66%
NO
CMO’s: Is this pressure
increasing, decreasing, or
staying the same?
60
45
30
15
0
INCREASING
SAME
DECREASING
- CMO Survey - August 2013
35. Marketers Know Change is Necessary
Marketers expect their role to change quickly… and
change won’t stop.
- Adobe, Digital Roadblock: Marketers Struggle to Re-invent Themselves 2014
36. Marketers Know Change is Necessary
Those that embrace change don’t know how to do it.
- Adobe, Digital Roadblock: Marketers Struggle to Re-invent Themselves 2014
37. 67% of Marketers don’t believe
Marketing ROI requires a
financial outcome (these are the
very Marketers that struggle to
give the correct mathematical
formula for Marketing ROI)
- Fournaise 2012
33%
67%
38. 63% of Marketers don’t include
any financial outcome when
reporting on and presenting
marketing results to their CEOs
& Top Management.
- Fournaise 2012
37%
63%
39. 69% of CEOs admitted that over
time, they have stopped imposing
business-focused Key
Performance Objectives (KPOs)
and Key Performance Indicators
(KPIs) for Marketers to achieve.
The reason? Marketers have
continuously failed to prove
they generate business growth.
- Fournaise 2012
31%
69%
40. Knowing everything about marketing is
next to impossible
Arriving at ROI is possible, albeit with
challenges of its own
41. ROI is an equation, not a theoretical concept
ROI =
gain from investment - cost of investment
cost of investment
x 100
42. Regardless of Your Career Level
If you lack an understanding of business
mechanics and applicability of marketing
metrics get it. It is the most significant change
a marketer can make to increase future value.
45. Moving Forward
1. Stop focusing on the shiny objects, and don’t allow the rest
of the organization to dissuade you
2. Broaden your view of what marketing means and focus on the
relationship your organization has with your customers
3. As a team, craft a marketing strategy that directly relates to
your business’ goals and includes ROI measurement
4. Identify gaps preventing accurate ROI measurement and
make the case for corrective measures (systems, people and
process)
5. Surround yourself with smart, capable people that can help
you achieve the goals your organization demands
46. If you have clear business goals,
and based on those goals have a
clear, measurable marketing
strategy to work from then
everything else falls into place.
47. Thank You
For a copy of this deck please email me at scott.mcandrew@laneterralever.com
Scott McAndrew
Chief Strategy Officer
LaneTerralever
Scott.McAndrew@LaneTerralever.com
480.839.1080