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I Am...




                                 TalentNet
M3TalentConsulting.com           BeyondSocial
                                 DovetailHR




         www.TheOneCrystal.com
AGENDA


                   1       What is Community?


               2          Success of Community


           3            Building the Community


       4               Launch Community


   5           Maintaining the Community
WHAT IS COMMUNITY??




                                                        3
                                                     Defining Characteristics: Common
                                                     Interests, 360 Conversation; Consistent
                                       2             Interaction

                                    AKA: Social Community, Talent Community

                1
             Definition: It’s a virtual place where people with similar charateristics
             gather on a regular basis.
COMMUNITY
EXAMPLES
                             BLOG
                   1
                           BULLETIN BOARD / NING NETWORK
               2
                         FACEBOOK
           3
                       TWITTER
       4
               LINKEDIN
   5
COMMUNITY
EXAMPLES
                         INSTAGRAM
                6
                       PINTEREST
            7
                     FOURSQUARE
        8
                    CHATROOM
    9
            DRUPAL, OWN COMMUNITY SITE
  10
COMMUNITY SUCCESS




                                 3
                             INTERACTION
                        2
                       MEMBERS
              1
             CONTENT
Success Factors: Why
Build It?
         1              3          5
    Strengthen          SEO        CRM
    Your Brand




        2               4          6
    Value-Add for      Money    Competitive
     Your Target               Peer Pressure
    Group/Users
It’s Really Just One Thing:
   The Value of Visibility
It’s Also Just One Thing For Users:
                Value
If Your Community Were Having a Conversation
         About Your Company/Brand….

           What Would Be Said?
BUILDING COMMUNITY
BUILDING BLOCKS:
              What Does it Take??
•   Commitment

•   Strategy

•   Content

•   Members
NEW OR EXISTING?



        Your first option is to build a community from scratch. This is going to take a
        higher commitment of time & money.                                                1


        Second option is to join/use an exisiting community to share your message.
                                                                                          2


        Third option is to use an existing platform to create a micro-site or channel
        to cultivate your own community.
                                                                                          3
BUILDING A COMMUNITY




                FB                                                   T

                            MOST USED SOCIAL                                100 MILLION ACTIVE USERS
                1           NETWORKING SITE ON THE
                            PLANET
                                                                 1
                         Over 50% Log In Daily                           50 Million Users Log in daily
            2                                                2
                      30 BILLION Pieces of Content                   Over 185,185 Tweets PER
        3             Shared Monthly                     3           SECOND; 1.6 BILLION Tweets
                                                                     EVERY DAY

                    EASILY ACCESSIBLE - Mobile,                  EASILY ACCESSIBLE - Mobile,
    4               Computer, Tablet – Diverse Use   4           Computer, Tablet - Hashtagged
Build Your Pyramid

•   1 - Creator
•   10 - Commentators
•   100 - Lurkers
•   1000 – Strangers
                   (Pull ‘em in)
EXTERNAL SIGNS OF SUCCESS



         MEMBERS HAVE SENSE OF OWNERSHIP                1


         SHARED HISTORY                                 2


         RITUALS OR “REGULARLY SCHEDULED PROGRAMMING”   3
FACEBOOK COMMUNITY EXAMPLE
LAUNCHING THE COMMUNITY




                                 3
                             INTERACTION
                        2
                       MEMBERS
              1
             CONTENT
Content & Champions 1st
AGENDA



         1   USE THE SOCIAL STRAT PLAN YOU CREATED DURING BUILDING PHASE


                    Have 30 PIECES of VARIED Content Before You Launch         2

         3   Start Small. Grow. Evolve.

                                                            Learn As You Go.   4

         5   Ask For Feedback.

                                                             Have. Patience.   6
ONLY TWO FACTORS FOR LAUNCH SUCCESS HERE:




                       USABILITY
                 1
                     USER EXPERIENCE
             2
AGENDA




                        LAUNCH SCHEDULE: BETA-PHASE / SOFT-LAUNCH



              1      IDENTIFY “ROLE-MODEL USERS”


          2        COLLEAGUES


      3           FRIENDS

              POWER-USERS
  4
AGENDA




                  1      WELCOME NEW MEMBERS


              2        BE PRESENT YOURSELF

                      NEW CONTENT
          3

      4            QUALITY CONTROL & GUARDING BEHAVIOR


                  REWARDS & RECOGNITION
  5
LAUNCHING THE COMMUNITY




                                   3
                                  MOVING FROM
                                  COMMENTATOR TO CREATOR
                          2
                         MOVING FROM LURKER TO
              1          PARTICIPANT
             MOVING FROM STRANGER TO LURKER
I Am...




                                 TalentNet
M3TalentConsulting.com           BeyondSocial
                                 DovetailHR




         www.TheOneCrystal.com

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Building Social Communities "IRL"

  • 1.
  • 2. I Am... TalentNet M3TalentConsulting.com BeyondSocial DovetailHR www.TheOneCrystal.com
  • 3. AGENDA 1 What is Community? 2 Success of Community 3 Building the Community 4 Launch Community 5 Maintaining the Community
  • 4. WHAT IS COMMUNITY?? 3 Defining Characteristics: Common Interests, 360 Conversation; Consistent 2 Interaction AKA: Social Community, Talent Community 1 Definition: It’s a virtual place where people with similar charateristics gather on a regular basis.
  • 5. COMMUNITY EXAMPLES BLOG 1 BULLETIN BOARD / NING NETWORK 2 FACEBOOK 3 TWITTER 4 LINKEDIN 5
  • 6. COMMUNITY EXAMPLES INSTAGRAM 6 PINTEREST 7 FOURSQUARE 8 CHATROOM 9 DRUPAL, OWN COMMUNITY SITE 10
  • 7. COMMUNITY SUCCESS 3 INTERACTION 2 MEMBERS 1 CONTENT
  • 8. Success Factors: Why Build It? 1 3 5 Strengthen SEO CRM Your Brand 2 4 6 Value-Add for Money Competitive Your Target Peer Pressure Group/Users
  • 9. It’s Really Just One Thing: The Value of Visibility
  • 10. It’s Also Just One Thing For Users: Value
  • 11. If Your Community Were Having a Conversation About Your Company/Brand…. What Would Be Said?
  • 13. BUILDING BLOCKS: What Does it Take?? • Commitment • Strategy • Content • Members
  • 14. NEW OR EXISTING? Your first option is to build a community from scratch. This is going to take a higher commitment of time & money. 1 Second option is to join/use an exisiting community to share your message. 2 Third option is to use an existing platform to create a micro-site or channel to cultivate your own community. 3
  • 15. BUILDING A COMMUNITY FB T MOST USED SOCIAL 100 MILLION ACTIVE USERS 1 NETWORKING SITE ON THE PLANET 1 Over 50% Log In Daily 50 Million Users Log in daily 2 2 30 BILLION Pieces of Content Over 185,185 Tweets PER 3 Shared Monthly 3 SECOND; 1.6 BILLION Tweets EVERY DAY EASILY ACCESSIBLE - Mobile, EASILY ACCESSIBLE - Mobile, 4 Computer, Tablet – Diverse Use 4 Computer, Tablet - Hashtagged
  • 16. Build Your Pyramid • 1 - Creator • 10 - Commentators • 100 - Lurkers • 1000 – Strangers (Pull ‘em in)
  • 17. EXTERNAL SIGNS OF SUCCESS MEMBERS HAVE SENSE OF OWNERSHIP 1 SHARED HISTORY 2 RITUALS OR “REGULARLY SCHEDULED PROGRAMMING” 3
  • 19. LAUNCHING THE COMMUNITY 3 INTERACTION 2 MEMBERS 1 CONTENT
  • 21. AGENDA 1 USE THE SOCIAL STRAT PLAN YOU CREATED DURING BUILDING PHASE Have 30 PIECES of VARIED Content Before You Launch 2 3 Start Small. Grow. Evolve. Learn As You Go. 4 5 Ask For Feedback. Have. Patience. 6
  • 22. ONLY TWO FACTORS FOR LAUNCH SUCCESS HERE: USABILITY 1 USER EXPERIENCE 2
  • 23. AGENDA LAUNCH SCHEDULE: BETA-PHASE / SOFT-LAUNCH 1 IDENTIFY “ROLE-MODEL USERS” 2 COLLEAGUES 3 FRIENDS POWER-USERS 4
  • 24. AGENDA 1 WELCOME NEW MEMBERS 2 BE PRESENT YOURSELF NEW CONTENT 3 4 QUALITY CONTROL & GUARDING BEHAVIOR REWARDS & RECOGNITION 5
  • 25. LAUNCHING THE COMMUNITY 3 MOVING FROM COMMENTATOR TO CREATOR 2 MOVING FROM LURKER TO 1 PARTICIPANT MOVING FROM STRANGER TO LURKER
  • 26. I Am... TalentNet M3TalentConsulting.com BeyondSocial DovetailHR www.TheOneCrystal.com