The presentation will answer many of the questions patrons have regarding Interlibrary Loans at Chattahoochee Valley Community College's Learning Resource Center.

1. Frequently Asked Questions Interlibrary Loan

2. How to submit a Request? To submit a request you may do one of the following: Obtain a form from the Information Center in Owen Hall or Online through the library’s blog (http://thelrcillblog.blogspot.com) by clicking one of the following links: Article Request Book Request The completed hand written request form can be returned to the Information Center or faxed to (334) 291-4980.

3. How Long do Interlibrary Loans take? Delivery time varies depending upon the availability of the materials and the location of the lending institution. Materials requested through consortium loan service may take less than a week. Materials requested from libraries outside the consortium may take several weeks. Please note that these are general guidelines for delivery. To check the status of a request after a reasonable amount of time has passed, please call the Interlibrary Loan Department at (334) 214-4802 or email cory.williams@cv.edu.

4. How much do Interlibrary Loans cost? Currently, there is NO CHARGE to for Interlibrary Loan service.

5. How to renew interlibrary Loans? Most of the time, Interlibrary Loan materials may be renewed once unless specified. To renew, please contact us at least one week before the due date.Phone: (334) 214-4802Email: cory.williams@cv.edu Renewal

6. What isInterlibrary Loan? Interlibrary Loan (ILL) is a cooperative effort among libraries to share resources. Through ILL, we are able to borrow materials for you that are not owned by the Chattahoochee Valley Community College (CVCC) Library.

7. What is the Loan period for Interlibrary Loans? Materials borrowed from other libraries have various loan periods. The due date will be indicated on the front of the book.

8. What can be requested through interlibrary Loan? Generally, CVCC's Interlibrary Loan Department can fill most requests for books, journal articles, theses, and dissertations. If a request can't be filled the patron will be contacted by phone and/or email. Books Journal Articles Theses Dissertations

9. What can’t be requested through Interlibrary Loan? Entire issues of journals, magazines, newspapers, reference materials, record albums, software, audio/visual materials, rare books, and materials held in special collections are generally not available through ILL. Request

10. Where to Pick up & Return Interlibrary Loans? All CVCC and Troy University at Phenix City users should pick up and return items to the Information Center in Owen Hall (CVCC's library). Pick-up & Return

11. Who may borrow through Interlibrary Loans? ONLY current faculty, staff, and students of CVCC and Troy University at Phenix City may submit requests. Community patrons are not eligible for ILL service at this time.