1. Service Area PT Staff–
Medical Campus Learning
Resources
Exemplary and seamless student service
for library use and instruction support

2. Objectives
•
Outline expectations of
Service Area staff based
on job descriptions and
library needs
•
Develop library
knowledge of
paraprofessional staff
and student assistants
•
Deliver resources for
continued education
and improvement of
library services for all
Service Area staff

3. MDC/ LR Resources
Policies
• Computing Resources
Policy –
o no children use computers
o no illegal use of computers
o no sharing login
credentials, etc.
• Information Security
Policy
• MDC Employee
Handbook
LR Job Descriptions
•
•
•
•
PT Instructional Asst. I
FT Instructional Asst. I
FT Instructional Asst. II
Associate Instructor

4. Library Content
• Facility with Library of
Congress (LC)
Classification
o Ability to find and replace
materials in stacks, reserves, and
serials boxes
• Facility with Aleph
circulation modules
• Facility with LINCC Web
catalog searching

5. Skills for Instructional Support
• Familiarity with MDC
Learning Resources website
o Know content of site
o Maintain expert site navigation
o Ability to guide students to research
databases
• Familiarity with MDC
Medical LibGuides
• Knowledge of Medical
Campus electronic devices
o iPads, laptops
o Borrowing policies and procedures
o Basic troubleshooting and error
reporting
o E-book downloading
• Locating APA resources
o Print & electronic resources

6. LC Classification & Shelving
Instructional Support
• Browsing by LC Subject
Headings is a useful skill
to teach students for
self-guided discovery of
resources
o Use call numbers to figure out
closest subheading/ location of
similar resources
o Guide students through use of
catalog to discover call
numbers and then browsing
areas
o LC Subject Headings
Library Operations
• Daily shelving is the
responsibility of all library
staff – in particular, PT
and student staff
• Stack maintenance is an
ongoing organization
and cleaning of the
circulating and reference
collections
• Inventory preparation
and operations

7. Using LR Online Tools
• LINCC Advanced
Catalog searching
• Finding library
databases for research
articles
• Library guides for
courses/ programs at
Medical Campus
• APA LibGuide – links
and video resources
o APA Basics Tutorial from APA
Blog

8. Technology Skills
• Many of the questions that • Microsoft Word come to Service Area staff
formatting, saving, and
are technology related
using templates
• These are mandatory skills • Microsoft PowerPoint – basic
for our Service Area staff
tools for creating
presentations
• Links are provided to MDC
• Printing from library
CT&D courses and to
computers & personal
tutorials –
o MDC CT&D courses usually give
certificates upon completion that
should be shared with Library
Director
o Must be completed at your own
time (PT)
electronic devices
• Wireless devices –
connectivity, using
applications, troubleshootin
g errors

9. Training Flow for PT and Student Assistant
Staff in Medical LR Service Area
Library Content
Training
Technology Skills -
• LC & Shelving Tutorials
• LR Online Resources Tutorials
• Products & Services Webinars/ Archived & Live
• Word
• PowerPoint
Tutorials
Professional
Development –
CT&D Courses
• LR Student Services Courses
• Career Development Courses

10. Webinars & Tutorials
Technical Services Librarians
Matter at Your Library
ALA Association for Library
Collections & Technical Services
1 hour
Principles of Classification
ALA Association for Library
Collections & Technical Services
1 hour
Library of Congress
Classification Game
Carnegie Mellon University
Library of Congress Tutorials
and Tests
Kent State University
CINAHL Plus with Full Text
EBSCO
1 hour
Introduction to LibGuides
SpringShare
5 mins
Aleph Circulation Module
FLVC