The document discusses transactional analysis and the three ego states - parent, adult, and child. It explains that the parent ego state contains parental values and messages, the child ego state contains impulses and emotional responses from childhood, and the adult ego state is oriented toward current reality and objective information gathering. It also covers strokes (acts of recognition), transactional analysis, crossed and ulterior transactions, and the adapted child, little professor, and natural child aspects within the child ego state. The goal is to understand ego states and their influence on behavior in relationships and communications.

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We are about to explore…
1. The three ego states
a) Parent ego state
b) Child ego state
c) Adult ego state
2. Analyzing ego states and body language.
3. Unit of measure of Interpersonal relationship.
4. Transactional analysis – Strokes
5. Types of Strokes
6. Johari’s window – Blame model
7. What do I do after this training?

4. • Everyone has three ego states
that are based on childhood
Experiences and role models
and distinct source of behavior.
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• Each ego state is a separate
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5. Parent Ego State:
 Parental values and
opinions are stored in this
ego state.
 May be expressed towards
others as prejudicial, critical,
and nurturing behavior.
 Parental messages
continue to influence the
inner child.
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6. Child Ego state:
 All the impulses that come
naturally to an infant.
 How you responded to early
experiences and the positions
you took about yourself and others.
 Feelings of happiness, anxiety,
fear, withdrawal, etc.
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7. A
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Adult Ego State:
• Not related to a person’s
age.
• Oriented toward current
reality and the objective
gathering of information.
• Organized, adaptable, intelligent,
and tests reality, estimating
probability
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8. • The word contamination is used here as an idea of disease.
• This occurs when we have or possess a rigid belief and there
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is no connection to the fact or reality.
• In the adult ego state we get contaminated with
the belief we get from the parent ego state
and child ego state.
• In our Child ego state may well lodge some
scared feelings
• This would mean that there would be a double
contamination of the Integrating Adult ego state.
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9. A
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We all hear parental tapes playing in our heads

11. Adapted Child: AD
Experience and P influence
On behavior.
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P
Little Professor: LP
Emerging adult,
Creative, intuitive.
Natural Child: NC
Uncensored, basic drives
are stored here.
Responding as you
did in Childhood:
Selfish
Mean
Playful
Affectionate
Whining
Manipulative
Curious
A
AD
LP
NC

12. • Used to reason, evaluate stimuli, to gather information,
and to store this information for future reference.
• Enables a person to use data to make decisions and
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implement these decisions.

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The adult ego state gives a
Person a measure of
objectivity.
The adult can evaluate
Parental and child
Programming and decide
What is all right and what
Needs to be changed.

14. • Each ego state has its own words, phases, and truisms,
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that are used in conversation.
• These may be accompanied by postures, gestures, voice
tones, facial expressions, etc.

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17. In Ault ego state, the line of communication are kept open
between the transactions.
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• Complementary:
When a transaction gets the
expected response from a
specific ego state in the other
person…
• The lines of communication
are kept open between the
transactors.

19. • Ulterior transactions occur when one or more parties are
functioning in two ego states at the same time.
• These transactions are very complex and subtle and may
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be damaging to interpersonal relations.
• On the surface the message will often be adult to adult
with the hidden meaning of parent to child.
• The words send one message while the voice, gestures
send another.
• There is a difference between what is said and what is
meant.

20. Manager to Employee
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Why were we not
Able to meet
Deadlines?

21. • Such transactions are predictably not ADULT TO ADULT transaction.
• Problems usually occur in Crossed transactions, where the other
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person is at a different level.
• The parent is either nurturing or controlling, and often speaks to the
child, who is either adaptive or ‘natural’ in their response. When both
people talk as a Parent to the other’s Child, their wires get crossed and
conflict results.

22. Stroking is defined as any act of recognition, verbal or non-verbal
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for another.
Everyone have to have strokes. The term stroke comes from
the physical contact which is essential to the survival of
the infant child.
Strokes may be positive, negative or mixed. Positive strokes
feel good when they are received and contribute to a
persons sense of being OK.
Negative strokes hurt emotionally and make us feel less OK
about ourselves.
There is also a difference between conditional and
unconditional strokes.

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Strokes
Positive
Negative
Conditional
Unconditional
Positive strokes
Feel good and
contribute
To a persons sense
of
being OK.
e.g.-”I like You”.
Hurt emotionally and
make Us feel less OK
about ourselves.
e.g.- “I don’t like you”.
Are offered to employees
If they perform correctly
e.g.”I like you”.
Are presented without
Any connection to
Behavior.
e.g. “I like you when
You smile”.

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