David Carson from CPD gave an overview of the public procurement process and improvements made. The process involves a department identifying a need, engaging COPE to organize bidding, COPE providing information to invite bids, suppliers submitting bids, and bids being evaluated to award a contract. Key improvements included standardizing information, validating COPEs, and establishing career paths for procurement professionals. The CBI survey called for reducing bidding costs and improving information. In response, the government has improved processes and manages supplier expectations through procurement plans and clarification sessions. Future plans include publishing more procurement plans and emphasizing contract management.