Strategic Marketing

1. STRATEGIC
MARKETING
Dr. Gopal Thapa
Tribhuvan University

2. Strategy
 Strategy is the direction and scope of an
organization over the long-term: which achieves
advantage for the organization through its
configuration of resources within a challenging
environment, to meet the needs of markets and to
fulfil stakeholder expectations.
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3. Strategy is about:
 Where is the business trying to get to in the long-
term (direction)
 Which markets should a business compete in and
what kind of activities are involved in such
markets? (markets; scope)
 How can the business perform better than the
competition in those markets? (advantage)
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4. Strategy is about:
 What resources (skills, assets, finance,
relationships, technical competence, facilities) are
required in order to be able to compete?
(resources)
 What external, environmental factors affect the
businesses' ability to compete? (environment)
 What are the values and expectations of those
who have power in and around the business?
(stakeholders)
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5. Strategy at Different Levels of a
Business
 Corporate Strategy
 Business Unit Strategy
 Operational Strategy
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6. Corporate Strategy
 Corporate Strategy - is concerned with the
overall purpose and scope of the business to meet
stakeholder expectations. This is a crucial level
since it is heavily influenced by investors in the
business and acts to guide strategic decision-
making throughout the business. Corporate
strategy is often stated explicitly in a "mission
statement.
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7. Business Unit Strategy
 Business Unit Strategy - is concerned more with
how a business competes successfully in a
particular market. It concerns strategic decisions
about choice of products, meeting needs of
customers, gaining advantage over competitors,
exploiting or creating new opportunities etc.
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8. Operational Strategy
 Operational Strategy - is concerned with how
each part of the business is organized to deliver
the corporate and business-unit level strategic
direction. Operational strategy therefore focuses
on issues of resources, processes, people etc.
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9. How Strategy is Managed -
Strategic Management
 In its broadest sense, strategic management
is about taking "strategic decisions" -
decisions that answer the questions above.
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10. Strategic Management Process
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11. Strategic Analysis
 This is all about the analyzing the strength of
businesses' position and understanding the
important external factors that may influence that
position. The process of Strategic Analysis can be
assisted by a number of tools, including:
 PEST Analysis - a technique for understanding
the "environment" in which a business operates
 Scenario Planning - a technique that builds
various plausible views of possible futures for a
business
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12. Strategic Analysis
 Market Segmentation - a technique which seeks to
identify similarities and differences between
groups of customers or users
 Directional Policy Matrix - a technique which
summarizes the competitive strength of a
businesses operations in specific markets
 Competitor Analysis - a wide range of techniques
and analysis that seeks to summaries a businesses'
overall competitive position
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13. Strategic Analysis
 Critical Success Factor Analysis - a technique to
identify those areas in which a business must
outperform the competition in order to succeed
 SWOT Analysis - a useful summary technique for
summarising the key issues arising from an
assessment of a businesses "internal" position and
"external" environmental influences.
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14. Strategic Choice
 This process involves understanding the nature of
stakeholder expectations (the "ground rules"),
identifying strategic options, and then evaluating
and selecting strategic options.
 Strategy Implementation
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15. Strategic Marketing
 The following questions lie at the heart of any
marketing and strategic planning process:
• How did we get there?
• Where are we heading?
• Where would we like to be?
• How do we get there?
• Are we on course?
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