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Teradata Professional Services Overview

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For more information on Teradata PS, please visit: www.teradata.com./t/services/professional-services/

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Teradata Professional Services Overview

  1. 1. Teradata Professional Services – An Overview of Our Services Portfolio
  2. 2. Are You Experiencing These Challenges? <ul><li>We’d like to discuss how Teradata Professional Services has helped others and can help you! </li></ul><ul><li>When not just any consultants will do! </li></ul><ul><li>Meeting compliance requirements </li></ul><ul><li>Consolidating and integrating data from across the enterprise </li></ul><ul><li>Poor data quality </li></ul><ul><li>Ineffective data governance </li></ul><ul><li>Data security and privacy </li></ul><ul><li>Maintaining system performance </li></ul><ul><li>Managing the environment </li></ul>
  3. 3. Consultancy Checklist “ Risk comes from not knowing what you’re doing” Warren Buffett Key Questions for Your Data Warehouse Consultants Are my unique business and technical requirements fully understood? Yes No Are the consultants on my project steeped in data warehousing? Yes No Are expert resources available to staff my project? Yes No Are there proven processes to ensure on-time and on-budget performance? Yes No Is this provider committed to my success? Yes No Do they have the experience to capture value quickly? Yes No
  4. 4. Value of Teradata Professional Services Expert Industry Consulting Deep Experience and Skills 30 Years of Experience and Investment in Enterprise Data Warehouse Consulting Data Warehousing Focus Faster Business Results Complete Data Warehouse Service Provider
  5. 5. Expert Industry Consulting <ul><li>Teradata Consultants provide to top-tier companies: </li></ul><ul><ul><li>Know-how to architect a data warehouse in a real-time environment </li></ul></ul><ul><ul><li>Real life practical experience in a variety of industries </li></ul></ul><ul><ul><li>Solutions that drive business value </li></ul></ul><ul><li>“ The Professional Services team was really good at getting to the core of our business; they understood the logical data modeling process and how the resulting model would help us answer those business questions.” </li></ul><ul><ul><li>– Chris Rellinger, Mgr of Statistical Analysis and Data Mgmt, Victoria’s Secret Direct </li></ul></ul>70% of Top 10 Global Retailers 80% of Top 10 Global Commercial & Savings Banks 100% of Top 10 Global Telco Firms 83% of Top 10 Transportation Logistic Firms FORTUNE Global Rankings, July 2009 Teradata Top 10 100% of Top 10 Global Airlines
  6. 6. Expert Industry Consulting <ul><li>Industry experts </li></ul><ul><ul><li>Industry Consultants hired from industries for their in-depth knowledge </li></ul></ul><ul><li>Data warehouse experts </li></ul><ul><ul><li>Experienced Teradata-certified consultants in all major industries </li></ul></ul><ul><li>Industry-specific tools </li></ul><ul><ul><li>Logical Data Models </li></ul></ul><ul><ul><li>Enterprise Information and Data Integration Models </li></ul></ul><ul><ul><li>Business Impact Models </li></ul></ul><ul><ul><li>Business Improvement Opportunities </li></ul></ul>Retail Financial & Insurance Travel Healthcare & Life Sciences Transportation & Logistics Manufacturing Comm, Media & Entertainment Government
  7. 7. Deep Experience and Skills <ul><li>Experience </li></ul><ul><ul><li>Average data warehouse consultant has 10+ years experience </li></ul></ul><ul><ul><li>Senior consultants are thought leaders and experts </li></ul></ul><ul><ul><li>Practical and effective design and implementation concepts </li></ul></ul><ul><ul><li>Real-life examples of best practices and “what works” captured from global engagements </li></ul></ul><ul><li>Skills </li></ul><ul><ul><li>Unparalleled depth of knowledge on the Teradata platform </li></ul></ul><ul><ul><li>Technical skills across the entire data warehouse environment (ETL, BI etc…) </li></ul></ul>
  8. 8. Deep Experience and Skills <ul><li>Broad Consulting Capabilities </li></ul><ul><ul><li>3,000+ Teradata professional consultants </li></ul></ul><ul><ul><li>Global coverage </li></ul></ul><ul><ul><li>Blended delivery model (blending on-shore / off-shore capabilities) to meet your needs </li></ul></ul><ul><ul><li>We use a flexible partnering approach tailored to your business and technical needs </li></ul></ul>“ In our history with Teradata, they truly step up to the forefront as a partner. They’re always trying to look at what are your needs? All our implementations that we’ve done, different phases, different roll outs, different releases, they’ve always been at the table with us, beside us, living and breathing what we live and breathe everyday. – Loblaw Companies - Roman Coba – former Senior Vice President and CIO
  9. 9. Deep Experience and Skills Teradata Solutions Methodology A patented full-lifecycle development process TSM Process Estimates Templates Improve the Environment Develop the Deliverables Design the Solution Deploy the Solution Identify the Opportunity Analyze the Requirements Implement Lifecycle Manage Discover Teradata Solutions Methodology
  10. 10. Teradata Solutions Methodology Focused on Full Usage, Ease-of-use, Flexibility <ul><li>Teradata Solutions Methodology will: </li></ul><ul><li>Be the basis of how Teradata defines, develops, and delivers Services </li></ul><ul><li>Be integrated into the training for services, job roles, etc. </li></ul><ul><li>Reflect the field tools strategy </li></ul><ul><li>Establish checkpoints in the methodology to enable project governance and assessment </li></ul><ul><li>Promote continuous improvement </li></ul><ul><li>Unite the organization and our execution in providing quality services to our Clients. </li></ul><ul><li>Key changes to TSM: </li></ul><ul><li>Framework built around work flows by job roles </li></ul><ul><li>Framework enables the implementation of all service offers , not just EDW type services </li></ul><ul><li>Focuses more on process flow diagrams, assets, and templates; less on paragraphs of prose </li></ul><ul><li>Use of common activities across multiple service offers to increase consistency in delivery and tasks by role </li></ul><ul><li>New tool platform more simple to use and maintain </li></ul>
  11. 11. Complete Data Warehouse Service Provider <ul><li>Services to </li></ul><ul><ul><li>Justify </li></ul></ul><ul><ul><li>Architect </li></ul></ul><ul><ul><li>Design </li></ul></ul><ul><ul><li>Build </li></ul></ul><ul><li>Any data warehouse – enabled by a patented and world class design and implementation methodology </li></ul>Data Warehouse Consulting Data Management DW Architecture and Design Performance Management Data Warehouse Migration Technology Partners Off–Shore Consulting Partners Off–Site Industry Consulting Managed Services Teradata Solutions Methodology Project Management Customer Education and Certification Analytical Integration On–Site <ul><ul><li>Analyze </li></ul></ul><ul><ul><li>Tune </li></ul></ul><ul><ul><li>Manage </li></ul></ul><ul><ul><li>Extend </li></ul></ul>
  12. 12. Complete Data Warehouse Service Provider <ul><li>Industry Offers </li></ul><ul><li>Services Include: </li></ul><ul><ul><li>Migration </li></ul></ul><ul><ul><li>Architecture & Design </li></ul></ul><ul><ul><li>Data Management </li></ul></ul><ul><ul><li>Analytics and BI </li></ul></ul><ul><ul><li>Performance </li></ul></ul><ul><li>Manage and Maintain Your Environment </li></ul><ul><li>Courses and Training Available </li></ul>
  13. 13. Data Warehousing Focus <ul><li>Teradata is the only company with an end-to-end product family and core focus on the customer’s full Data Warehousing needs </li></ul><ul><li>Consultants have 100% focus on data warehousing and long-term thinking </li></ul><ul><ul><li>Bringing sustainable, scalable and realistic solutions to our clients </li></ul></ul><ul><ul><li>Committed to the market and customers </li></ul></ul><ul><ul><li>Maintaining a vested interest in your success </li></ul></ul>
  14. 14. Faster Business Results <ul><li>Driving faster business results with lower risk </li></ul><ul><ul><li>The right amount of process and rigor with a “get-it-done” attitude </li></ul></ul><ul><ul><li>Experienced Teradata consultants and a patented methodology equate to an overall faster time-to-market </li></ul></ul><ul><ul><li>Customer case studies highlight ability to deliver return on investment </li></ul></ul><ul><li>“ What use is it to have a very good system if you don't have the people behind it to help you develop it to meet your needs? Teradata was extremely committed and devoted to helping us push the system forward.” </li></ul><ul><ul><li>– Vincent Hui, Bank of East Asia </li></ul></ul>
  15. 15. Sum of the Parts <ul><li>We are THE expert data warehouse consultants sought out by partners, clients, and analysts </li></ul><ul><li>Only Teradata brings all the pieces together </li></ul><ul><ul><li>Expert industry consulting </li></ul></ul><ul><ul><li>Deep experience and skills </li></ul></ul><ul><ul><li>Complete data warehouse service provider </li></ul></ul><ul><ul><li>Data warehousing focus </li></ul></ul><ul><ul><li>Faster business results </li></ul></ul>Teradata Consultants are the Trusted Advisors in all aspects of Data Warehousing and Enterprise Data Management
  16. 16. Sum of the Parts … Faster Business Results, Lower Risk Faster Business Results, Lower Risk Are my business and technical requirements understood? Are the consultants on my project steeped in data warehousing? Are expert resources available to staff my project? Are there processes to ensure on-time and on-budget performance? Is this provider committed to my success? Do they have the experience to capture value quickly?
  17. 17. Comprehensive Services Portfolio v.4 Data Warehouse Services Event-Based Marketing Workshop TRM Mobile Implementation TRM Implementation SAP Netweaver BW on Teradata BusinessObjects Explorer Quick Start SAS Warranty Analysis Credit Risk Advantage Comm, Media & Entertainment Retail Financial, Insurance & Healthcare Government Manufacturing Travel & Hospitality Transportation Life Sciences Application Services Industry Services Teradata Relationship Manager - TRM Business and Information Discovery Business Value Consulting Data Warehouse Governance Business Intelligence Competency Center (BICC) Maturity Assessment Consulting Migration Architecture & Design Enterprise Data Management Analytics & BI Performance & Systems Management Managed Services Business Intelligence Analytic Application Development Geospatial Temporal Performance Data Collection & Reporting Application Performance Capacity Management Multi-Temperature Workload Management Viewpoint Advisor Services * Systems Management Services Data Acquisition & Integration Data Governance & Stewardship Data Quality Data Modeling Master Data Management Metadata Management Data Security & Privacy Data Modeling Platform Family Services EDW Roadmap Data Lab Services * ADW Scoping Workshop Dual Systems/High Availability Storage Solutions EDW Implementation Oracle to TD Migration IBM to TD Migration Other DBMS to TD Migration Data Model Integration Data Mart Consolidation Teradata Upgrade Services Availability Management Services Education & Certification Services Customer Education & Training Teradata Certified Professional Program (TCPP) Project Management Services SAP Integration Analytic Advantage Optimization Services Business Insight Advantage Other Applications Finance & Performance Management (FPM) Demand Chain Management (DCM) Business Value Services SAS Integration Programs
  18. 18. For more information visit …. <ul><li>http:// www.teradata.com/t/services/professional -services/ </li></ul><ul><li>Thank You! </li></ul>

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