Employee Loyalty is something which you can't buy just gain by offering value to your employees & make them feel valued at your organization. Your Human Resources are one of your greatest assets and is important to retain your hardworking & loyal employees in your organization. Check how employee loyalty is important for your business & contact Tekshapers to get professional & expert staffing solutions. visit www.tekshapers.com

1. Importance of Employee Loyalty
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2. What is Employee Loyalty?
Employee loyalty can be defined as employees who are
devoted towards success of their organization and believe
that to be a employee of this organization is their best
interest. Not only, they plan to remain with the organization,
but they do not actively seek for alternative employment
opportunities. Employees are a fundamental resource for any
organization. They represent a investment in terms of
recruiting and training costs, as well as salaries and benefits.
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3. Tips to Foster Employee Loyalty
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Develop tools Provide time
Change in
customer
service
Measuring
right things
Solicit
employee
feedback
Research and
study

4. 1- Develop Tools
Develop tools which allow employees to quickly look up the
answers to same problems, share best practices and solutions
with each other, and contribute to the company’s knowledge
base. Train employees in soft skills, like de-escalating a
situation, and feeling and expressing empathy.
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5. 2- Provide Time
Think about voice of customer (VoC) for a moment, and how
often feedback comes from a post-interaction customer
satisfaction survey, whether it’s an automated phone call or
email. Now think about how much customer service is
outsourced to call centers, which work effectively in keeping
calls short. Talented employees with great people skills stay
when you value the time they invest in their task to perform it
excellently.
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6. 3- Change in Customer Service
A better way to think about customer service and build
employee loyalty is to think about how many customers your
employees talk with and interact with each day. This gives
them a valuable perspective on customer wants, needs,
frustrations and satisfaction. Think about ways to record and
gather that perspective, and how you can use the data for
improving your services, products, offerings, and, especially,
profits.
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7. 4- Measuring Right Things
Remember that not all projects take the same amount of time.
Strict time limits or quotas may discourage talented
employees from taking on difficult tasks. Quality Assurance
and training connection (QATC) states that one company saw
a emerging increase in retention by designating more
resources, and adjusting performance expectations a little for
a particularly stressful call type.
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8. 5- Solicit Employee Feedback
TB Financial, which has appeared repeatedly on
Achievers’ most engaged workplace list (and most recently as
one of The Elite 8), encourages its employees to logon to the
recruiting site Glassdoor and leave anonymous reviews of the
company. It is important to get the real feedback of your
employees & work on those feedbacks for betterment.
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9. 6- Research & Study
Achievers compiles an annual list of 50 Most Engaged
Workplaces by looking at eight categories: Leadership,
Communication, Culture, Rewards and Recognition, and
Corporate Social Responsibility. A good place to discover what
other companies are doing is the citations for The Elite 8, the
top companies in each category. Study what good other
organizations are doing & implement such strategies in your
organization for improving your employee loyalty.
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10. Information contributed by Tekshapers
Software Solutions Pvt. Ltd, one of the
leading Professional Staffing Solutions
Provider in India.
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11. To discuss your Virtual Staffing details, you can directly
connect with us at:-
Contact:+91 (120) 414-4455 (India)
+1 (248) 565-4747(USA)
E-mail: sales@tekshapers.com
Visit: http://tekshapers.com
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12. You can also follow us on Social Media Platform:
• https://www.facebook.com/Tekshapers
• https://twitter.com/TekshapersInc
https://www.linkedin.com/company/tekshapers-
inc
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13. THANK YOU
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