Presentation to Kaiser Permanente Government Relations Workshop November 6, 2015, Pasadena California, covering the Kaiser Permanente Center for Total Health, Social Innovation, and the KPLantern Project. "Resilient people and companies face reality with staunchness, make meaning of hardship instead of crying out in despair, and improvise solutions from thin air. Others do not. This is the nature of resilience, and we will never completely understand it" - Harvard Business Review 2002

1. Ted Eytan, MD MS MPH • @tedeytan
Kaiser Permanente Center for Total Health, Washington, DC USA • @KPTotalHealth
Pasadena, CA, USA • 11.06.15
Photo:Ted Eytan - https://www.flickr.com/photos/taedc/21817464104/
How to sustain a (health) revolution: TED 2.0.15
Kaiser Permanente Government Relations Workshop

2. “Double Rainbow”
Medicine and Management, Colorado Springs, July, 2012
Photo: Dina Piccoli, The Permanente Federation
Hi. I’m Ted.
Amiable/Amiable, Z versatility
Glass 3/4 Full
Language:
No “frontline, trenches, triage”
Pronouns: “he, him”
Disclosure: I 😄 Kaiser Permanente
follow me! @tedeytan

3. We’re here from the future

4. #CTHNext: Social Innovation
Agenda
Social Innovation
The Story of Ted
The Story of our Members
The Future

5. Characteristics: “sheer
persistence, a kind of benign
ruthlessness, clutching onto an
idea beyond the bitter end, always
taking no as a question.”
Enter Harry Bridges: “It was a
marriage with great potential.
Bridges needed a health plan for
his members and Henry Kaiser
needed health plan members.
Instant symbiosis.”
Social Innovators
Harry Bridges: Young Seaman
https://depts.washington.edu/labpics2/repository/main.php?g2_itemId=5081; Social
innovation: What it is, Why it matters and how it can be accelerated; Mulgan G, Tucker S,
Ali R, Sanders B. Social innovation: what it is, why it matters & how it can be accelerated.;
2007. Available at: http://www.sbs.ox.ac.uk/ideas-impact/skoll/research/social-innovation-
reports-resources/social-innovation-what-it-why-it-matters-how-it-can-be-accelerated;
http://kaiserpermanentehistory.org/latest/harry-bridges-and-sidney-garfield-synergistic-
collaboration/

6. Step it Up! Vice Admiral (VADM) Vivek H. Murthy, M.D., M.B.A.
September, 2015 | Photo: https://www.flickr.com/photos/taedc/20663952653/

7. Michael Barr, MD and staff from National Committee for Quality Assurance
September, 2015 | Photo: https://www.flickr.com/photos/taedc/20791522834/

9. Jodie Lesh, SVP Strategic Planning, Kaiser Permanente Southern California
Keith Montgomery, Executive Director, Center for Total Health
October, 2015 | Photo: https://flic.kr/p/yMD9Gc

10. Healthy Meetings Farmers Market • October 14, 2014
Photo: Ted Eytan, http://www.flickr.com/photos/22526649@N03/15547014311
Social Innovation: Food

11. Sustainable DC Health Care Sector Pledge, with Mayor Vince Gray • October 23, 2014
Photo: Ted Eytan, http://www.flickr.com/photos/22526649@N03/15609213485
Social Innovation: Energy

12. Installation of Capital Bikeshare Station #353
Washington, DC, June 18, 2015 | Photo: Ted Eytan
#ActiveTransportation

13. Installation of Carla Sandy, MD as President, Medical Society District of Columbia
October 28, 2015 | Photo: https://www.flickr.com/photos/taedc/22389461880/

14. Installation of Carla Sandy, MD as President, Medical Society District of Columbia
October 28, 2015 | Photo: https://www.flickr.com/photos/taedc/22577444875/

15. A famous counter on a famous trail
https://www.traillink.com/trail-maps/metropolitan-branch-trail.aspx
Yen Greene and William Hyerle, April 2015

16. On a complete street
2nd Street NE with CTHNext Capital Bikeshare
October, 2015 | Photo: https://www.flickr.com/photos/taedc/21358231361/

17. That’s alive

18. Source: https://twitter.com/tedeytan/status/656432085133975552

19. Washington, DC: 2013

20. #transformKP: Total Health and Social Innovation
Labor-Management Partnership all-hands
December 2, 2014 • San Francisco, CA USA
Ted Eytan, MD, MS, MPH • The Permanente Federation, LLC • @tedeytan
© 2014 The Permanente Federation, LLC
Desert Center, California: 1933
“When any human being is hurt, or sick and full of toxins and down
with energy at ebb tide - then of all times the surroundings should
be most beautiful, most gentle.” - Sidney Garfield, MD

21. Paul de Kruif, Kaiser Wakes the Doctors, 1943

22. Ted 1.0
“Bouncing a Ball Alone: Grokking Failure” -
Henry Ford Health System, Detroit, November, 2012

24. “As gay young people, we are marginalized. As
young people who are HIV-positive and have AIDS,
we are totally written off.” – Pedro Zamora, 1972 -1994

25. World AIDS Day 2012

26. “Lantern: Lifting Up the Transgender Voice”
June 18, 2015

27. Agenda
Social Innovation

30. The future
Supreme Court of the United States, Washington, DC USA
June 26, 2015 • Photo: https://flic.kr/p/uY9mKS

31. The future
Source: https://www.lgbtmap.org/equality-maps/healthcare_laws_and_policies

32. The world: learning to love better
Source: Buchholz L. Transgender Care Moves Into the Mainstream. JAMA.
2015:1–3. Available at: http://jama.jamanetwork.com/article.aspx?
articleid=2463347 [Accessed October 27, 2015].
Source: Transgender Health Information Project, Vancouver, BC, CA

33. …and love always wins
#SOGIdata Convening at Fenway Health, Boston, MA USA
June 24, 2015 • Photo: https://flic.kr/p/ucbsVY

34. source: http://itspronouncedmetrosexual.com/2013/05/silly-gender-comics/
they haven’t

35. Yes to more.
Yes to more me. More massages. More laughter.
More friends. More intimacy. More sleep. More
water. More bike rides. More visits to a doctor
or therapist. Yes to vitamins. Yes to one more
salad this week. Yes to more dancing. Yes to
more life. Yes to outliving homophobia.Canadian Rainbow Health Coalition
Coalition Santé Arc-en-ciel Canada
crhc
csac
Yes to more.
Yes to more me. More massages. More laughter.
More friends. More intimacy. More sleep. More
water. More bike rides. More visits to a doctor
or therapist. Yes to vitamins. Yes to one more
salad this week. Yes to more dancing. Yes to
more life. Yes to outliving homophobia.
Check in at outlive.ca
Courtesy Transgender Health Information Program, Vancouver Coastal Health Authority • http://transhealth.vch.ca

37. With Tessa Scheller, CRNA, and Nico Quintana, Basic Rights Oregon, Portland, OR USA • July 21, 2015
I’m working to be an ally
(also a family doctor,
a Permanente physician,
a Kaiser Permanente member,
a Washington, DC resident)
Hi.

38. Insert Gary Cohen
White House Summit on Climate Change and Health, Washington, DC USA
June 23, 2015 • Photo: https://flic.kr/p/u9Tg23

39. Ruby Jade Corado, Activist, Humanist, Transgender Woman • Ted Eytan
Stonewall LGBTQ & Allies Athletic League, Washington, DC USA • February 12, 2015

40. XXinHealth : “Taking Over the Boys Club” March 31, 2015 • New York City, NY USA
Photo: Ted Eytan, https://flic.kr/p/rTdBsz

41. Catherine White Holman (1954-2009)
pioneer, social worker and
advocate, Vancouver, BC
Marria Townsend, MD, Gail Knudson, MD, Nick, MSIV
Three Bridges Community Health Centre, Vancouver, BC, March 19, 2015

42. Walk with me/us/together

43. Build for the 21st Century
Also – I must
say, I haven’t seen very many email
signatures with preferred gender
pronouns listed – so cool to see
that!!
Quick side note, I
think it's phenomenal that you
put your preferred gender pronouns in
your email signature. You are first
healthcare executive I have seen do
that. I hope it sparks others to
follow suit.

44. Transgender Day of Remembrance; Transgender Solidarity Rally & March
11/20/14 & 5/19/15 • http://www.flickr.com/photos/
22526649@N03/15817697336; http://www.flickr.com/photos/
22526649@N03/17795689395
Transgender Day of Remembrance
November 20, 2015
Help create meaning

45. Innovate

47. Thank you.