1. Agency Overview – Core Services
Coleman Professional
Family Resource Centers
Services
Core Services: Core Services:
o Individual Therapy o Individual Therapy
o Group Therapy o Group Therapy
o Case Management (CSP) o Case Management (CSP)
o Group CSP o Group CSP
o Psychiatry o Psychiatry
o Education Groups o Home-based Therapy
o Emergency Services

2. Agency Overview – Niche Services
Coleman Professional
Family Resource Centers
Services
o Sex Offender Treatment o Sex Offender Treatment
o Criminal Justice Liaison o Mental Health Liaisons –
o We Care Crisis Center Juvenile Court
o Crisis Stabilization Unit o Early Childhood MH
o Hopeline o AoD Prevention: Life
o School-based screenings
Skills Training Program
o School-based
o Teen Screen
counseling(LSH) o School-based screenings

3. Agency Overview – Niche Services
Coleman Professional
Family Resource Centers
Services
o Vocational Services
o Domestic Violence/Anger
Management/T4C/MRT
o Changing Seasons
o Recovery Coach
o Residential Services
o Supportive Housing
o Rental Properties
o Shelter-Plus Care Vouchers

4. Agency Overview – Niche Services
Coleman Professional
Family Resource Centers
Services
o Vocational Services
o Domestic Violence/Anger
Management/T4C/MRT
o Changing Seasons
o Recovery Coach
o Residential Services
o Supportive Housing
o Rental Properties
o Shelter-Plus Care Vouchers

5. Agency Overview – Niche Services
Coleman Professional
Family Resource Centers
Services
o Benefits Consultant
Services
o Representative Payee
Services
o Guardianship Program

6. Local Solutions
Coleman Professional
Family Resource Centers
Services
 Recovery Model  New Intake Process
 Screening, Brief  Developed the School-
Intervention, and Based Programming
Referral to Treatment Model
or SBIRT  Consulting with local
colleges and
universities

7. Payer Source
 Private Insurance
 Public Insurance (Medicare / Medicaid)
 Private Pay
 Alternative Resources

8. Need for Forensic Psychiatry in our community
 95% agreed that we need this in our community
 Recruitment efforts are challenging for this specialty
 Reimbursement for services is unknown

9. Are timelines for accessing a general psychiatrist
(child adult) sufficient?
 Both FRC and CPS operate by a “Level of Care”
model.
 The person in the greatest need is seen the quickest
 The crisis center is a preventive factor for anyone who needs
urgent care from our systems to go without needs being met
 Outpatient systems are not responsible for nor are they
equipped to operate like an emergency room
 Access to doctor?
 Access to medication?
 Residential placements require planning?

10. Do you think our community requires detoxification services
(child/adult) to meet the needs of our community?
 95.5% say yes
 There is magical thinking among the general population
that “three days clean gets you over the hump”
 Detox has and always has been available, it is often times
not an option because most drugs do not require detox.
 Those that require detox are:
 Alcohol
 Benzodiazepines
 Xanax
 Ativan
 Klonipin

11. Does our community need respite care?
 64.7% day yes (mostly related to children)
 Crisis Center has assisted with the need for parents
and children to go somewhere, be separated, and
both parties needs are attended to
 Safe Harbor is a good tool
 There is no evidence that respite promotes long term
lasting change

12. Do you think our community knows where/how
to access benefits and entitlements?
 52.6% said no
 DJFS has to become more flexible, visible, and reach
out to community partners to help meet the needs of
our community
 CPS has a Benefits Program that is highly successful
 Benefit Bank sites need t

13. Would individuals who are re-entering from incarceration benefit to have
access to their benefits prior to discharge?
 90% said Yes
 Prisons are successfully accomplishing this with
some
 Jails need to incorporate Benefit Banks or assistance
with application process prior to discharge
 DJFS could send representation to jail?

14. Do community members know where/how to access
emergency mental health/alcohol and drug services?
 55% said no
 Need to get the word out
 Need to increase marketing efforts

15. Does our community need re-entry specific case
management services?
 100% said yes
 Leave jail….Darrell’s job done…..CPS/FRC doesn’t
become responsible until they become a client
 What happens in the middle? LOST

16. Do we need mediation to assist with reunification
after incarceration?
 85% yes
 Families need to prepare
 Relationships need healed
 Bluffton Program

17. Our response
 Gathering data on who is released with probation or
parole that has nobody to help navigate the system
 Discussions on how jail inmates can begin
application for Benefits prior to discharge
 We can all speak similar language to avoid “magical
thinking” or misconceptions
 Putting a response together to send to those whom
we sent the survey to in hopes to educate those folks
and to let them know the outcome as a result of the
time they took to help us out.