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                                         Until recently your Customers were saying:
                                                     “We aren’t worrying about social.”

                                         But now with 1B users on Facebook, Twitter and other platforms they’re saying:
The BuzzientTM OEM Program is                        “We NEED social, what are YOU doing about it in YOUR apps?”
designed for companies who need
                                         Your challenge isn’t simply monitoring social media, It’s integrating and making
to deliver an embedded social

layer within their software
                                         it useful within your existing applications, because that drives value. Just like
applications for social content          you probably did with channels such as email and web.
harvesting, integration,

presentation and action.




Monitoring is not enough. Your

customers need actionability.

They will be able to respond to

social media posts from within

your application.




                                         In the same way communication channels have evolved from letters → phone
                                         → email → web, social is quickly becoming a must-have for your customers.

                                         Users of your software should not have to run separate applications for collecting
                                         and responding to social content. No alt-tab or swiveling their chair to “social” apps.

                                         It’s another channel your software can address and deliver transparently.

                                         Buzzient enables you to embed social integration and action into your applications
                                         instead of spending your resources and dollars to develop it from scratch.




                                  © 2012 Buzzient, Inc.
Buzzient harvests, integrates and enables action on social media content directly within
                                         enterprise applications. Users continue with their same familiar apps, but can now
                                         leverage the social channel.

                                         Your customers will benefit from social engagement within their systems-of-record (your
                                         software), which preserves their investment in your applications

                                         Transparently embedding the social channel within existing apps enables users to provide
                                         better customer service, uncover more leads, enhance loyalty and more.
Buzzient provides the flexibility for

you to integrate by dropping

screens into iFrames or using the
                                        Embed Social Media Integration and Action
Buzzient Open API.
                                        Treat Social as an additional Channel in your New and Existing Apps to:

                                          • Preserve your customer base – Don’t let them churn to other apps that claim to have social.

                                          • Increase Customer Satisfaction – Give your customers social capability within their familiar apps.

                                          • Drive Increased Revenues – Embed a social layer across your different versions and new applications as a sales

                                              differentiator.




Software vendors with more than

one application can use Buzzient

as the embedded layer in all of

them. Your customers will benefit

by gaining visibility into social

action across, and from, your

multiple apps.




                                         © 2012 Buzzient, Inc.
The Buzzient OEM Program is ideal for:
                                                                                                 Embed Content:
                                        • Companies that develop applications such as

                                            CRM, ERP, Contact Center, etc. who want to

                                            deliver more customer value by embedding a

                                            social integration and action layer.

                                        • Companies that develop applications that address

                                            use cases such as customer service, lead
Continue keeping your customers             generation, supply chain monitoring, etc. that
in the fold by enhancing your               need to leverage the social channel.
existing applications with a social     • Companies with customers asking for social
layer.                                      content and action embedded within your software

                                            instead of losing efficiency and consolidated

                                            history by having to use separate, disconnected

                                            social apps.

                                        • Companies who want the consistency of a single

                                            social layer across multiple apps requiring social
Users want to continue using what           content and action.                                  Embed Engagement Actions:
they’re familiar with. Running

separate applications just for        Buzzient OEM Value
social means they lose efficiency       • Keep your valuable development resources
and risk maintaining interaction            focused on your software assets instead of
history.                                    building and maintaining a social layer.

                                        • Multiple options for bringing social media content

                                            and action into your application.
                                                                                                 Embed Automatic Actions:
                                                o Use the Buzzient Open API (JSON or XML)

                                                    to leverage your app look-and-feel, and/or

                                                o Embed Buzzient screens into iFrames in

                                                    your application

                                        • Embedded engagement capability means your

                                            customers can respond to posts via Twitter,

                                            Facebook, etc. from within your application. No

                                            alt-tab to a different app.

                                        • Pre-built harvesters for Twitter, Facebook, RSS,

                                            YouTube and more means you do not have to rely

                                            on third party data aggregators.

                                        • Flexibility to run and/or deliver Buzzient to your

                                            customers in a SaaS, hosted, hybrid or on-

                                            premises model.


                                       © 2012 Buzzient, Inc.
Buzzient OEM Program Steps                                  System Requirements (not applicable for the hosted

                                        1. Initial discussion and assessment.                     Technology Assessment):

                                        2a. Technology Introduction                                 • Buzzient is a Linux-MySQL-Python stack.

                                            • Online self-service/self-paced overview and intro             o Each installation must download its own

                                                to Buzzient.                                                  open source packages (download/install

                                        2b. Business Terms / Pricing Session                                  scripts included in the OEM Kit)

                                            • Discussion with the Buzzient Partner team             • Typical production Buzzient deployments will utilize
Use an embedded social layer as
                                                covering terms of the OEM Program and pricing,        separate servers, however all tiers can run on fewer
a sales differentiator and as added
                                                distribution and resale parameters.                   (or a single) server.
value to expand your footprint in
                                        2c. Technology Assessment Period                                    o Web
your existing customer base.
                                            • 14-day period to evaluate Buzzient as an OEM                  o Harvesting and Processing

                                                product.                                                    o Database

                                            • The Buzzient evaluation system will be hosted at      • Detailed system requirements will be found in the

                                                Amazon EC2.                                           OEM Installation Guide.

                                        3. Buzzient OEM Program Agreement signed



                                      The Program Includes:
There is no need to de-focus your
                                        • Buzzient OEM version for installation in your
product roadmap to build social
                                            environment
content harvesting, integration and
                                        • Right to distribute that OEM version to your
action from scratch. Keep your
                                            customers per terms of the agreement
development focus on what you do
                                        • Documentation
best.
                                        • Educational materials

                                        • Sales and marketing materials




                                       © 2012 Buzzient, Inc.
Why become a Buzzient OEM?                                     To Get Started

                                        • Buzzient is the only product that specializes in          To inquire about the Buzzient OEM Program contact us at

                                            integrating social content and action into enterprise   partners@buzzient.com

                                            applications.

                                        • You have the flexibility to deploy Buzzient in a          For more information about Buzzient and our products

                                            hosted or on-premises model. Pick whichever is          please visit www.buzzient.com.

”We aren’t worrying about social.”          best for you and your customers.

                                        • Choose the integration method that suits you.

                                            Embed Buzzient screens into your application

                                            and/or use the Buzzient Open API and your own

                                            toolset to bring content and action into your app’s

                                            user experience.

“We NEED social, what are YOU           • The Buzzient OEM Program reduces your time to

doing about it in YOUR apps?”               market and development cost in delivering a social

                                            media solution in your application stack.




                                     About Buzzient

                                     Buzzient uses patented technology to automatically

                                     collect information from social media sources, analyze the

                                     content based on customer specifications, then turn this

                                     social media data into actionable information through

                                     integration with applications such as CRM and contact

                                     center software.



                                     The Buzzient solution gives customers everything they

                                     need to leverage existing sales and customer support

                                     processes in the world of social media. The company is

                                     based in Boston’s Innovation District.



                                     For more information please visit: www.buzzient.com or

                                     email: partners@buzzient.com




                                     © 2012 Buzzient, Inc.

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Buzzient Oem Program

  • 1. twitter Until recently your Customers were saying: “We aren’t worrying about social.” But now with 1B users on Facebook, Twitter and other platforms they’re saying: The BuzzientTM OEM Program is “We NEED social, what are YOU doing about it in YOUR apps?” designed for companies who need Your challenge isn’t simply monitoring social media, It’s integrating and making to deliver an embedded social layer within their software it useful within your existing applications, because that drives value. Just like applications for social content you probably did with channels such as email and web. harvesting, integration, presentation and action. Monitoring is not enough. Your customers need actionability. They will be able to respond to social media posts from within your application. In the same way communication channels have evolved from letters → phone → email → web, social is quickly becoming a must-have for your customers. Users of your software should not have to run separate applications for collecting and responding to social content. No alt-tab or swiveling their chair to “social” apps. It’s another channel your software can address and deliver transparently. Buzzient enables you to embed social integration and action into your applications instead of spending your resources and dollars to develop it from scratch. © 2012 Buzzient, Inc.
  • 2. Buzzient harvests, integrates and enables action on social media content directly within enterprise applications. Users continue with their same familiar apps, but can now leverage the social channel. Your customers will benefit from social engagement within their systems-of-record (your software), which preserves their investment in your applications Transparently embedding the social channel within existing apps enables users to provide better customer service, uncover more leads, enhance loyalty and more. Buzzient provides the flexibility for you to integrate by dropping screens into iFrames or using the Embed Social Media Integration and Action Buzzient Open API. Treat Social as an additional Channel in your New and Existing Apps to: • Preserve your customer base – Don’t let them churn to other apps that claim to have social. • Increase Customer Satisfaction – Give your customers social capability within their familiar apps. • Drive Increased Revenues – Embed a social layer across your different versions and new applications as a sales differentiator. Software vendors with more than one application can use Buzzient as the embedded layer in all of them. Your customers will benefit by gaining visibility into social action across, and from, your multiple apps. © 2012 Buzzient, Inc.
  • 3. The Buzzient OEM Program is ideal for: Embed Content: • Companies that develop applications such as CRM, ERP, Contact Center, etc. who want to deliver more customer value by embedding a social integration and action layer. • Companies that develop applications that address use cases such as customer service, lead Continue keeping your customers generation, supply chain monitoring, etc. that in the fold by enhancing your need to leverage the social channel. existing applications with a social • Companies with customers asking for social layer. content and action embedded within your software instead of losing efficiency and consolidated history by having to use separate, disconnected social apps. • Companies who want the consistency of a single social layer across multiple apps requiring social Users want to continue using what content and action. Embed Engagement Actions: they’re familiar with. Running separate applications just for Buzzient OEM Value social means they lose efficiency • Keep your valuable development resources and risk maintaining interaction focused on your software assets instead of history. building and maintaining a social layer. • Multiple options for bringing social media content and action into your application. Embed Automatic Actions: o Use the Buzzient Open API (JSON or XML) to leverage your app look-and-feel, and/or o Embed Buzzient screens into iFrames in your application • Embedded engagement capability means your customers can respond to posts via Twitter, Facebook, etc. from within your application. No alt-tab to a different app. • Pre-built harvesters for Twitter, Facebook, RSS, YouTube and more means you do not have to rely on third party data aggregators. • Flexibility to run and/or deliver Buzzient to your customers in a SaaS, hosted, hybrid or on- premises model. © 2012 Buzzient, Inc.
  • 4. Buzzient OEM Program Steps System Requirements (not applicable for the hosted 1. Initial discussion and assessment. Technology Assessment): 2a. Technology Introduction • Buzzient is a Linux-MySQL-Python stack. • Online self-service/self-paced overview and intro o Each installation must download its own to Buzzient. open source packages (download/install 2b. Business Terms / Pricing Session scripts included in the OEM Kit) • Discussion with the Buzzient Partner team • Typical production Buzzient deployments will utilize Use an embedded social layer as covering terms of the OEM Program and pricing, separate servers, however all tiers can run on fewer a sales differentiator and as added distribution and resale parameters. (or a single) server. value to expand your footprint in 2c. Technology Assessment Period o Web your existing customer base. • 14-day period to evaluate Buzzient as an OEM o Harvesting and Processing product. o Database • The Buzzient evaluation system will be hosted at • Detailed system requirements will be found in the Amazon EC2. OEM Installation Guide. 3. Buzzient OEM Program Agreement signed The Program Includes: There is no need to de-focus your • Buzzient OEM version for installation in your product roadmap to build social environment content harvesting, integration and • Right to distribute that OEM version to your action from scratch. Keep your customers per terms of the agreement development focus on what you do • Documentation best. • Educational materials • Sales and marketing materials © 2012 Buzzient, Inc.
  • 5. Why become a Buzzient OEM? To Get Started • Buzzient is the only product that specializes in To inquire about the Buzzient OEM Program contact us at integrating social content and action into enterprise partners@buzzient.com applications. • You have the flexibility to deploy Buzzient in a For more information about Buzzient and our products hosted or on-premises model. Pick whichever is please visit www.buzzient.com. ”We aren’t worrying about social.” best for you and your customers. • Choose the integration method that suits you. Embed Buzzient screens into your application and/or use the Buzzient Open API and your own toolset to bring content and action into your app’s user experience. “We NEED social, what are YOU • The Buzzient OEM Program reduces your time to doing about it in YOUR apps?” market and development cost in delivering a social media solution in your application stack. About Buzzient Buzzient uses patented technology to automatically collect information from social media sources, analyze the content based on customer specifications, then turn this social media data into actionable information through integration with applications such as CRM and contact center software. The Buzzient solution gives customers everything they need to leverage existing sales and customer support processes in the world of social media. The company is based in Boston’s Innovation District. For more information please visit: www.buzzient.com or email: partners@buzzient.com © 2012 Buzzient, Inc.