SlideShare ist ein Scribd-Unternehmen logo
1 von 54
Downloaden Sie, um offline zu lesen
Your Campus Visit:
Paving the Potholes
                 NACCAP 2010
                         Text




Jeff Kallay, VP Consulting, “Apostle of Authenticity”
The Chronicle of Higher Education




            Read the Chronicle Article
San Francisco Chronicle




SFO Article: The college visit - does it do any good?   Read Jeff's blog post
Los Angeles Times




LA Times Article: On vacation -- at a college campus   Read Trent’s blog post
Los Angeles Times


                                                        But most college tour
                                                        scripts are numbingly
                                                        similar, and information is
                                                        not really the point.
                                                        Students and their families
                                                        are looking for the ineffable
                                                        moment when, through
                                                        some alchemy of
                                                        atmosphere, setting or
                                                        vibe, they suddenly know
                                                        this is the place for them.




LA Times Article: On vacation -- at a college campus   Read Trent’s blog post
Boston Globe




In Step with tradition: Campus Tours thriving
New York Times




  Read the New York Times Article
US News and World Report




      Read the US News and World Report Article
University Business




    Read UB October 2009 Online
Five Campus Visit Potholes
1
Not Being
 In Sync
Get In Sync
Students-Admissions
    Stories-Stats
 People-Programs
2
Toxic Levels of
Inauthenticity
Watch “Tina the Tour Guide”
Watch “Tina the Tour Guide”
History of Higher Education
     Recruiting Trends

 1980’s        Marketing

 1990’s        Branding

 2010’s       Authenticity
Time Magazine What’s Next 10 Ideas Changing the World
“To thine own
 self be true.”
          -Polonius
“You shall know
the truth, and the
  truth shall set
    you free.”
              -Jesus
“Be yourself.”
      -Graham Nash,
    Enrique Inglesias,
          Hawkwind,
      Audioslave and
        Mister Rogers
“I visited and it
   felt right!”
Brands are
          Mirrors.
     Branding only works when it’s authentic.
We purchase on the basis of conforming to self-image.
“I visited and it
   felt right!”
“Most Influential”




Arts & Science Group Student Poll 2004
“Most Trusted”
- 84% use the web most heavily in
  researching colleges
- 71% say the campus visit is the
  most trusted source of information
Eduventures 2007 Survey of 7,867 High school junior and seniors.
Reported in The Chronicle of Higher Education “Prospective Students Rely on Campus Visits and Web Sites to Learn About Colleges, Report Says”
“Effectiveness”




Noel-Levitz 2009
3
Tourbots
Invasion of the Tourbots




        Read the Article
Storytelling is
in our blood
Students-Admissions
    Stories-Stats
 People-Programs
“I am a man, and
men are animals
who tell stories.”
Stories are
how most of
  us learn
20% headlines        20% body copy
        (to the point)         (details)




    50%
                         10% graphic
illustrations
                           (visual)
  (stories)
POP
Point of Proof
Great stories engage,
give goosebumps, and
   give a feeling of
     “suspension”
Storytelling Scale
Guest Engagement on 1-10 (highest)
            10 our
     (shared experience)
            8 your
           6 mine
           4 others
4
Bubble-boy
 Syndrome
Inform Your Campus
Inform Your Campus
5
Death March
Presidential Parade of Favorites
      Don’t just show the showcase
Pave Your “Potholes”
     1. Get In-Sync
    2. Be Authentic
3. Turn off the Tourbots
  4. Burst the Bubble
 5. Re-think the Route
Want More? Read Our Blogs:




        TargetX Blog at www.targetx.com/ithink/
Free on Friday Webcasts




     Free On Friday Webcasts   Watch Past Webcasts
Download Session PDF
    #1 Go to www.targetx.com
         click iThink Blog
     click Slide Presentations

#2 Go to www.slideshare.net/targetx

    #3 Look for email with link
Your Campus Visit:
Paving the Potholes
                 NACCAP 2010
                         Text




Jeff Kallay, VP Consulting, “Apostle of Authenticity”
                 kallay@targetx.com

Weitere ähnliche Inhalte

Mehr von TargetX

Mehr von TargetX (20)

Lessons in Designing a Mobile Experience
Lessons in Designing a Mobile ExperienceLessons in Designing a Mobile Experience
Lessons in Designing a Mobile Experience
 
The Role of the Lifecycle CRM in Your Retention Strategy
The Role of the Lifecycle CRM in Your Retention StrategyThe Role of the Lifecycle CRM in Your Retention Strategy
The Role of the Lifecycle CRM in Your Retention Strategy
 
CRM 101 - 401: Building Best Practices Into Your Roadmap
CRM 101 - 401: Building Best Practices Into Your RoadmapCRM 101 - 401: Building Best Practices Into Your Roadmap
CRM 101 - 401: Building Best Practices Into Your Roadmap
 
Using Your Data to Enhance Recruitment
Using Your Data to Enhance RecruitmentUsing Your Data to Enhance Recruitment
Using Your Data to Enhance Recruitment
 
The Power of Science + Art: How Advanced Analytics Innovations and Staff Empo...
The Power of Science + Art: How Advanced Analytics Innovations and Staff Empo...The Power of Science + Art: How Advanced Analytics Innovations and Staff Empo...
The Power of Science + Art: How Advanced Analytics Innovations and Staff Empo...
 
TargetX Insights: MultiObject Dashboards
TargetX Insights: MultiObject DashboardsTargetX Insights: MultiObject Dashboards
TargetX Insights: MultiObject Dashboards
 
Make Your Application Community Feel More Like Home
Make Your Application Community Feel More Like HomeMake Your Application Community Feel More Like Home
Make Your Application Community Feel More Like Home
 
From Front-line to Home Office: Using Your CRM to Manage One Stop Student Ser...
From Front-line to Home Office: Using Your CRM to Manage One Stop Student Ser...From Front-line to Home Office: Using Your CRM to Manage One Stop Student Ser...
From Front-line to Home Office: Using Your CRM to Manage One Stop Student Ser...
 
Automatic Document Indexing to Your SIS
Automatic Document Indexing to Your SISAutomatic Document Indexing to Your SIS
Automatic Document Indexing to Your SIS
 
A Customized Approach to Confirm Your Enrollment
A Customized Approach to Confirm Your EnrollmentA Customized Approach to Confirm Your Enrollment
A Customized Approach to Confirm Your Enrollment
 
Tracking Your Traffic: Using TargetX Engage to Collect, Manage, and Predict W...
Tracking Your Traffic: Using TargetX Engage to Collect, Manage, and Predict W...Tracking Your Traffic: Using TargetX Engage to Collect, Manage, and Predict W...
Tracking Your Traffic: Using TargetX Engage to Collect, Manage, and Predict W...
 
TargetX Retention: Now and the Future
TargetX Retention: Now and the FutureTargetX Retention: Now and the Future
TargetX Retention: Now and the Future
 
Student Journeys: Best Practices for the TargetX Platform
Student Journeys: Best Practices for the TargetX PlatformStudent Journeys: Best Practices for the TargetX Platform
Student Journeys: Best Practices for the TargetX Platform
 
Retention War Stories and Best Practices
Retention War Stories and Best PracticesRetention War Stories and Best Practices
Retention War Stories and Best Practices
 
How To Create an Engaging and Welcoming Community Through Schools App
How To Create an Engaging and Welcoming Community Through Schools AppHow To Create an Engaging and Welcoming Community Through Schools App
How To Create an Engaging and Welcoming Community Through Schools App
 
TargetX and Telemarketing: Utilizing the Telemarketing Tool to Support Recrui...
TargetX and Telemarketing: Utilizing the Telemarketing Tool to Support Recrui...TargetX and Telemarketing: Utilizing the Telemarketing Tool to Support Recrui...
TargetX and Telemarketing: Utilizing the Telemarketing Tool to Support Recrui...
 
Simple Survey = Visit Victory
Simple Survey = Visit VictorySimple Survey = Visit Victory
Simple Survey = Visit Victory
 
Schools App Best Practices
Schools App Best PracticesSchools App Best Practices
Schools App Best Practices
 
New Group Assignment Functionality
New Group Assignment FunctionalityNew Group Assignment Functionality
New Group Assignment Functionality
 
Holistic Application Review in TargetX
Holistic Application Review in TargetXHolistic Application Review in TargetX
Holistic Application Review in TargetX
 

Kürzlich hochgeladen

Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdfVishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
ssuserdda66b
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
 

Kürzlich hochgeladen (20)

Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structure
 
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxHMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
 
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdfVishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 

Your Campus Visit NACCAP