This talk was developed for graduate students in a vaccines policy course at the Johns Hopkins School of Public Health. The talk centered on how the students - from disciplines including public health, immunology and epidemiology - could effectively communicate to the public about vaccines and vaccination policy. Audiences for this communication might include parents, school nurses, legislators, other policy makers or just the general public.
2. Overview
Familiarize
yourself with the landscape
Recognize the different media and
opportunities for engagement
Op-Eds and Blogging
Become a false balance detective
Know your audience
General communication tips
3. Learn the Landscape
Mainstream
USA Today, WSJ, NYT, major network TV news
Local newspaper, local news
Online
media
media
Slate, Salon, Jezebel
Specialty/science/health
WebMD, SciAm, LiveScience
“Alternative
media
health” news sites
Natural News, GreenMedInfo, Mercola
4. Learn the Landscape
Professional organizations (AAP, FAAP)
Vaccine advocacy groups (avoid “pro-vaccine”)
Anti-vaccine advocacy groups
Voices for Vaccines, PKIDs, Immunization Partnership
NVIC, AVN, Age of Autism, SafeMinds, Generation
Rescue
Facebook pages
Informed Parents of Vaccinated Children, COVRAC,
Refutations to Anti-Vaccine Memes, Nurses Who
Vaccinate, Every Child By Two
Vaccination Information Network (VINE), Sherri
Tenpenny
6. Ways to Engage
Op-eds
Letters,
commentaries
Blogging (including guest posts)
Twitter
Facebook
Pinterest
Comments sections of articles (ewww…)
Be available to journalists
Connecting others – be a hub
7. Why Social Media?
Pediatrics:
“The Impact of Social Networks
on Parents’ Vaccination Decisions”
What are this study findings’ implications?
Studies on Twitter
Sharing articles, op-eds, blogs, etc.
“Memes”
8. Op-eds
Traditional
vs. Blog posts
media
(newspapers)
≤1000 words
Expert authors,
advocates, etc.
Specific audience
Online
only
Variable length
Can be written by
anyone
Variable audience
May be responding
to other media
9. Op-ed characteristics
Addresses
a timely issue of public interest
Clearly defined audience
Author’s credentials or perspective or
personal experience
Clear structure
Structure easily applied/adapted to blogs
10. Op-ed Structure
What’s
the issue?
What’s the problem?
Who’s affected?
What’s been done?
What remains to be done?
How can it be done?
Call to action
Optional: author’s stakes/involvement
11. Example: Op-Ed
LA
Times: "Public Health: Not vaccinated?
Not acceptable”
Who is the intended audience?
What is the problem?
How does the author build his case?
What’s the call to action?
12. Example: Personal Column
New
Republic: “I’ve Got Whooping
Cough. Thanks a Lot, Jenny McCarthy”
How does this differ from an op-ed?
How is it similar?
How effectively does this article
communicate its message?
How does this message stumble in
communicating its message?
13. Example: Blog post
RWAS:
“Oversimplification and hubris can
backfire: For once, it wasn’t actually Jenny
McCarthy’s fault”
What is the goal of this response?
How does the writer attempt to accomplish
this goal?
How is this post similar/different from op-eds?
14. False Balance/Equivalence
What
is it?
Why does it occur?
When you’re a source…
When you see it in the media…
When you see it in social media…
15. Example: General Commentary
Politico:
“Why is Katie Couric Promoting
Vaccine Skeptics?”
Who is the audience?
How does this differ from an op-ed?
What is the call to action?
What valuable key points or impressions might
a lay reader take away from this piece?
16. General communication tips
Have
a “time peg” (be current)
Be concise and direct
Keep it simple
Use clear language, short sentences
AVOID JARGON
Choose (only a few) numbers strategically
Use active voice
Start strong (hook), finish strong
KNOW YOUR AUDIENCE
17. Know Your Audience
Understand
their values, beliefs, trust, fears
Validate potential reader concerns/fears
Don’t assume they share your trust/beliefs,
especially in traditional institutions
Be careful not to make assumptions about their
knowledge/experience OR to patronize
Educate but don’t overwhelm or condescend
– What do they NEED to know?
Always speak to the middle, not the extremes
18. Audience on Social Media
Becomes
polarizing quickly (duh)
Comments are very influential (Science study)
Understand “lurkers” and 90-9-1 rule
The way you engage with those on the
extremes influences the way the silently
observing fencesitters view the issue (and the
evidence)
19. What Makes for Viral Pieces?
Personal
stories
Ultra timely issues (the faster, the better)
Celebrities
Quickly digestible
Edgy or surprising (the hook)
Good image can help
Big numbers
20. Your Voice Matters
Communication
Parents, legislators, advocacy groups,
academics, the media, manufacturers
Decision-makers
is essential
consider multiple voices
Vaccine programs
Recommendations for vaccines
Research priorities