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1Contains proprietary and confidential information owned by Synacor, Inc. © / 2017 Synacor, Inc.
DRIVING GROWTH IN
ATTRACTIVE DIGITAL MARKETS
J A N U A R Y 2 0 1 7
1
2
SAFE HARBOR
"Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements
concerning Synacor’s expected financial performance as well as Synacor’s strategic and operational plans. The achievement or success of the
matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize
or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-
looking statements the company makes. Synacor is under no obligation to, and expressly disclaims any such obligation to, update or alter
forward-looking statements, whether as a result of new information, future events, or otherwise.
The risks and uncertainties referred to above include - but are not limited to - risks associated with: execution of Synacor’s plans and strategies;
the loss of a significant customer; the company’s ability to obtain new customers; expectations regarding consumer taste and user adoption of
applications and solutions; developments in Internet browser software and search advertising technologies; developments in display advertising
technologies and practices; general economic conditions; expectations regarding the company's ability to timely expand the breadth of services
and products or introduction of new services and products; consolidation within the cable and telecommunications industries; changes in the
competitive dynamics in the market for online search and display advertising; the risk that security measures could be breached and
unauthorized access to subscriber data could be obtained; potential third party intellectual property infringement claims; and the price volatility
of Synacor’s common stock.
Further information on these and other factors that could affect the company's financial results is included in filings it makes with the Securities
and Exchange Commission from time to time, including the section entitled "Risk Factors" in the company's most recent Form 10-K filed with the
SEC. These documents are available on the SEC Filings section of the Investor Information section of the company's website at
investor.synacor.com.
3
INVESTMENT HIGHLIGHTS
A Transformation Story with Multiple Profitable
Growth Avenues
STRONG
OPPORTUNITIES
FOR GROWTH
RECURRING AND
FEE-BASED
REVENUE
MASSIVE
TRANSFORMATION
ON A PATH:
• 3 YEARS (2019)
• $30M EBITDA
• $300M REVENUE
SEASONED
MANAGEMENT
TEAM
3
4
PORTALS EMAIL AND
COLLABORATION
MULTIPLATFORM
VIDEO
CLOUD ID
ENGAGING CONSUMERS
ADVERTISING
5
MISSION
We enable our customers
to better engage
with their consumers
5
6
TWO PRIMARY SOURCES OF REVENUE
SEARCH AND ADVERTISING RECURRING AND FEE-BASED
Advanced Portal
Experiences
Email/Collaboration Video Platform/Cloud IDAdvertising Solutions
7
MULTI-PLATFORM PORTAL EXPERIENCES
DESIGNED FOR ENGAGEMENT AND MONETIZATION
Personalized, curated, and relevant content
experience that drives engagement and
reinforces ISP brand across devices
• Modern design, stream-based experience
• Hundreds of thousands of articles and videos
• Push notification for breaking news
• Flexible and customizable for
customer needs
• Monetization through integration with
Synacor Media
8
Combined Technorati with Synacor, creating direct and
programmatic advertising platform at scale:
• Strong Monetization
• Search, display, video and
mobile ad products
• Direct, programmatic,
network monetization
• Publisher and Portal Network
• Operated and managed portals
• Publisher platform
• Targeting Expertise
• Proprietary and third-party data
• Ad Ops and Analytics
Hundreds
of Publishers
SYNACOR MEDIA: COMPELLING
AD PLATFORM AT SCALE
198M
Uniques
35M+
Broadband
Households
9
SYNACOR IS ENABLING PORTAL SERVICES FOR AT&T
In partnership with AT&T, Synacor will:
• Develop and manage innovative desktop
and mobile portal services designed to
drive user engagement
• Populate these portal experiences with
rich Internet content sourced from popular
brands
• Monetize these experiences through
search and advertising
Why AT&T chose Synacor:
• A proven managed portal services platform
• Significantly improved monetization across
mobile and desktop, video and display
• Flexible technology and UX that serves
as a foundation for next-gen development
• A relevant product portfolio and
strong team to enable additional services
as needed
MOBILE APP LAUNCHED IN BETA WITH 4.2 RATING; DESKTOP LAUNCH IN 1H17
ALL SYNACOR CUSTOMERS BENEFIT FROM AT&T PLATFORM DEVELOPMENT
10
SEARCH & ADVERTISING
GROWTH OPPORTUNITY
• Launch AT&T
• Win new portal customers
• Programmatic growth
• Grow publisher reach and products
• Expand mobile monetization
Digital Ad Spending
15%
$72B
Total Market
Source: eMarketer, growth for 2016 - 2020 10
11
EMAIL & COLLABORATION
OPEN, SECURE, PRIVATE PRODUCT SUITE
 Powering ~500M mailboxes –
one of the largest providers
of white label email in the world
 Offered as open source, on-prem
software, and as a fully managed
& hosted solution
 Unmatched migration
& hosting capability
 Serving service providers,
government agencies, and
business enterprises
11
12
EMAIL & COLLABORATION
GROWTH OPPORTUNITY
• Open source program to monetize ~400
million existing mailboxes
• Open Source Support subscription
• Suite Plus (e.g. backup, admin tools)
• Grow government customer base focusing
on security & privacy
• Leverage partner community to accelerate
feature development and grow sales
Market Growth
24%
$19B
Total Market
12Source: Radicati, growth for 2016 - 2020
13
VIDEO PLATFORM/CLOUD ID
END-TO-END VIDEO AND IDENTITY MANAGEMENT PLATFORM
• Able to authenticate nearly all
Pay TV households in US
• Selected to provide Cloud ID
Authentication for HBO Go
• Supported deployment of Apple’s
Single Sign-On platform
• Participating with CTAM & OATC on
industry standards
• Debuted end-to-end TVE and OTT
solutions for GVTC and
Consolidated
13
14
VIDEO PLATFORM/CLOUD ID
GROWTH OPPORTUNITY
• Win new video platform customers
• Win new content provider customers
• Extend Cloud-ID into new verticals and
geographies
Online OTT & Video Revenue
76%
$37B
Total Market
14Source: Digital TV Research, 2010 - 2020
15
BLUE-CHIP CUSTOMERS AND PARTNERS
Advertising and Content Partners
Command and Simulation Solutions
Chile
120 Service Providers, 1,000 Government Agencies, 2,500 Businesses, 1,000 Publishers
ADVERTISING
16
2016
Won new portal customers
Won new video platform customers
2017
Win new portal customers
Grow government email customers
Win new video platform & content
provider customers
2016
Became a significant player in
programmatic advertising
2017
Launch AT&T
Programmatic growth
Expand mobile monetization
4-PILLAR GROWTH AGENDA BUILT ON OPERATING DISCIPLINE
Increase value for
existing customers by
optimizing consumer
experience &
monetization
Innovate on Synacor-
as-a-platform for
advanced services
Win new
customers in
current and
related verticals
Extend product
portfolio into
international
and enterprise
PROFITABLE REVENUE GROWTH
OPERATING DISCIPLINE
2016
Extended Cloud-ID into new content
vertical
Launched Open Source Support
offering for email
2017
Grow Open Source Support adoption
2016
Activated email partner community
Introduced Synacor products in
new geographies
2017
Leverage partner community to
accelerate email feature
development
Win customers in new geographies
17
SYNACOR’S 3/30/300 PATH
TARGETING $300M IN REVENUES AND $30M IN EBITDA IN 3 YEARS
Revenue, $Millions Adjusted EBITDA*, $Millions
*Please refer to the appendix for information regarding the reconciliation of GAAP net loss to adjusted EBITDA for twelve months ended December 31, 2014
and December 31, 2015 and for guidance for twelve months ending December 31, 2016. Guidance is as of November 14, 2016.
INVESTING ~$10M BETWEEN 2H16 – 1H17 TO DEVELOP AND DEPLOY AT&T
$106.6 $110.2
$126 - $130
~$300
2014 2015 2016G 2019G
$2.2
$7.6
$2 - $3
~$30
2014 2015 2016G 2019G
18
INVESTMENT HIGHLIGHTS
A Transformation Story with Multiple Profitable
Growth Avenues
STRONG
OPPORTUNITIES
FOR GROWTH
RECURRING AND
FEE-BASED
REVENUE
MASSIVE
TRANSFORMATION
ON A PATH:
• 3 YEARS (2019)
• $30M EBITDA
• $300M REVENUE
SEASONED
MANAGEMENT
TEAM
18
19
THANK YOU
20
APPENDIX
21
ADJUSTED EBITDA RECONCILIATION
2014 Q12015 Q22015 Q32015
First Nine
Months 2015 2015 Q12016 Q22016 Q32016
First Nine
Months 2016
Revenue 106,580 26,730 24,716 26,351 77,797 110,245 30,260 30,476 31,721 92,457
Net Loss (12,931) (1,073) (1,082) (931) (3,086) (3,474) (1,565) (2,757) (3,365) 7,687
Provision (benefit) for income taxes 4,821 4 16 10 30 239 144 260 379 783
Interest expense 218 50 59 35 144 245 68 84 75 227
Other (income) expense 29 16 (17) 32 31 16 (2) (242) 38 (206)
Depreciation and amortization 5,126 1,496 1,660 1,560 4,716 6,901 2,098 2,270 2,414 6,782
Stock-based compensation 3,595 742 800 810 2,352 3,115 737 687 680 2,104
Loss in equity interest 1,063 32 25 - 57 73 - - - -
Gain on sale of domain (1,000) - - - - - - - - -
Reduction in Workforce 1,260 - - - - - - - - -
Acquisition Costs - - - 478 478 478 - - - -
Adjusted EBITDA 2,180 1,267 1,461 1,994 4,722 7,593 1,480 302 221 2,003
22
Q4 2016 AND FISCAL 2016 GUIDANCE RECONCILIATION*
 Q4 2016 Guidance: Revenue for the fourth quarter of 2016 is projected to be
in the range of $34.0 million to $38.0 million. The company expects to report a
net loss of $2.5 million to $3.2 million and adjusted EBITDA of $0.0 million to
$1.0 million, which excludes stock-based compensation expense of $0.7 million
to $0.8 million, depreciation and amortization of $2.2 million to $2.4 million and
tax, interest expense and other income and expense of $0.3 million.
 Fiscal 2016 Guidance: Revenue for the full year of 2016 is projected to be in
the range of $126.0 million to $130.0 million. The company expects to report a
net loss in the range of $10.2 million to $10.9 million and adjusted EBITDA in
the range of $2.0 million to $3.0 million, which excludes stock-based
compensation expense of $2.8 million to $2.9 million, depreciation and
amortization of $9.0 million to $9.2 million, and tax, interest and other income
and expense of $1.1 million.
*Guidance is as of November 14, 2016.

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Investor deck january 2017 final

  • 1. 1Contains proprietary and confidential information owned by Synacor, Inc. © / 2017 Synacor, Inc. DRIVING GROWTH IN ATTRACTIVE DIGITAL MARKETS J A N U A R Y 2 0 1 7 1
  • 2. 2 SAFE HARBOR "Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements concerning Synacor’s expected financial performance as well as Synacor’s strategic and operational plans. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward- looking statements the company makes. Synacor is under no obligation to, and expressly disclaims any such obligation to, update or alter forward-looking statements, whether as a result of new information, future events, or otherwise. The risks and uncertainties referred to above include - but are not limited to - risks associated with: execution of Synacor’s plans and strategies; the loss of a significant customer; the company’s ability to obtain new customers; expectations regarding consumer taste and user adoption of applications and solutions; developments in Internet browser software and search advertising technologies; developments in display advertising technologies and practices; general economic conditions; expectations regarding the company's ability to timely expand the breadth of services and products or introduction of new services and products; consolidation within the cable and telecommunications industries; changes in the competitive dynamics in the market for online search and display advertising; the risk that security measures could be breached and unauthorized access to subscriber data could be obtained; potential third party intellectual property infringement claims; and the price volatility of Synacor’s common stock. Further information on these and other factors that could affect the company's financial results is included in filings it makes with the Securities and Exchange Commission from time to time, including the section entitled "Risk Factors" in the company's most recent Form 10-K filed with the SEC. These documents are available on the SEC Filings section of the Investor Information section of the company's website at investor.synacor.com.
  • 3. 3 INVESTMENT HIGHLIGHTS A Transformation Story with Multiple Profitable Growth Avenues STRONG OPPORTUNITIES FOR GROWTH RECURRING AND FEE-BASED REVENUE MASSIVE TRANSFORMATION ON A PATH: • 3 YEARS (2019) • $30M EBITDA • $300M REVENUE SEASONED MANAGEMENT TEAM 3
  • 5. 5 MISSION We enable our customers to better engage with their consumers 5
  • 6. 6 TWO PRIMARY SOURCES OF REVENUE SEARCH AND ADVERTISING RECURRING AND FEE-BASED Advanced Portal Experiences Email/Collaboration Video Platform/Cloud IDAdvertising Solutions
  • 7. 7 MULTI-PLATFORM PORTAL EXPERIENCES DESIGNED FOR ENGAGEMENT AND MONETIZATION Personalized, curated, and relevant content experience that drives engagement and reinforces ISP brand across devices • Modern design, stream-based experience • Hundreds of thousands of articles and videos • Push notification for breaking news • Flexible and customizable for customer needs • Monetization through integration with Synacor Media
  • 8. 8 Combined Technorati with Synacor, creating direct and programmatic advertising platform at scale: • Strong Monetization • Search, display, video and mobile ad products • Direct, programmatic, network monetization • Publisher and Portal Network • Operated and managed portals • Publisher platform • Targeting Expertise • Proprietary and third-party data • Ad Ops and Analytics Hundreds of Publishers SYNACOR MEDIA: COMPELLING AD PLATFORM AT SCALE 198M Uniques 35M+ Broadband Households
  • 9. 9 SYNACOR IS ENABLING PORTAL SERVICES FOR AT&T In partnership with AT&T, Synacor will: • Develop and manage innovative desktop and mobile portal services designed to drive user engagement • Populate these portal experiences with rich Internet content sourced from popular brands • Monetize these experiences through search and advertising Why AT&T chose Synacor: • A proven managed portal services platform • Significantly improved monetization across mobile and desktop, video and display • Flexible technology and UX that serves as a foundation for next-gen development • A relevant product portfolio and strong team to enable additional services as needed MOBILE APP LAUNCHED IN BETA WITH 4.2 RATING; DESKTOP LAUNCH IN 1H17 ALL SYNACOR CUSTOMERS BENEFIT FROM AT&T PLATFORM DEVELOPMENT
  • 10. 10 SEARCH & ADVERTISING GROWTH OPPORTUNITY • Launch AT&T • Win new portal customers • Programmatic growth • Grow publisher reach and products • Expand mobile monetization Digital Ad Spending 15% $72B Total Market Source: eMarketer, growth for 2016 - 2020 10
  • 11. 11 EMAIL & COLLABORATION OPEN, SECURE, PRIVATE PRODUCT SUITE  Powering ~500M mailboxes – one of the largest providers of white label email in the world  Offered as open source, on-prem software, and as a fully managed & hosted solution  Unmatched migration & hosting capability  Serving service providers, government agencies, and business enterprises 11
  • 12. 12 EMAIL & COLLABORATION GROWTH OPPORTUNITY • Open source program to monetize ~400 million existing mailboxes • Open Source Support subscription • Suite Plus (e.g. backup, admin tools) • Grow government customer base focusing on security & privacy • Leverage partner community to accelerate feature development and grow sales Market Growth 24% $19B Total Market 12Source: Radicati, growth for 2016 - 2020
  • 13. 13 VIDEO PLATFORM/CLOUD ID END-TO-END VIDEO AND IDENTITY MANAGEMENT PLATFORM • Able to authenticate nearly all Pay TV households in US • Selected to provide Cloud ID Authentication for HBO Go • Supported deployment of Apple’s Single Sign-On platform • Participating with CTAM & OATC on industry standards • Debuted end-to-end TVE and OTT solutions for GVTC and Consolidated 13
  • 14. 14 VIDEO PLATFORM/CLOUD ID GROWTH OPPORTUNITY • Win new video platform customers • Win new content provider customers • Extend Cloud-ID into new verticals and geographies Online OTT & Video Revenue 76% $37B Total Market 14Source: Digital TV Research, 2010 - 2020
  • 15. 15 BLUE-CHIP CUSTOMERS AND PARTNERS Advertising and Content Partners Command and Simulation Solutions Chile 120 Service Providers, 1,000 Government Agencies, 2,500 Businesses, 1,000 Publishers ADVERTISING
  • 16. 16 2016 Won new portal customers Won new video platform customers 2017 Win new portal customers Grow government email customers Win new video platform & content provider customers 2016 Became a significant player in programmatic advertising 2017 Launch AT&T Programmatic growth Expand mobile monetization 4-PILLAR GROWTH AGENDA BUILT ON OPERATING DISCIPLINE Increase value for existing customers by optimizing consumer experience & monetization Innovate on Synacor- as-a-platform for advanced services Win new customers in current and related verticals Extend product portfolio into international and enterprise PROFITABLE REVENUE GROWTH OPERATING DISCIPLINE 2016 Extended Cloud-ID into new content vertical Launched Open Source Support offering for email 2017 Grow Open Source Support adoption 2016 Activated email partner community Introduced Synacor products in new geographies 2017 Leverage partner community to accelerate email feature development Win customers in new geographies
  • 17. 17 SYNACOR’S 3/30/300 PATH TARGETING $300M IN REVENUES AND $30M IN EBITDA IN 3 YEARS Revenue, $Millions Adjusted EBITDA*, $Millions *Please refer to the appendix for information regarding the reconciliation of GAAP net loss to adjusted EBITDA for twelve months ended December 31, 2014 and December 31, 2015 and for guidance for twelve months ending December 31, 2016. Guidance is as of November 14, 2016. INVESTING ~$10M BETWEEN 2H16 – 1H17 TO DEVELOP AND DEPLOY AT&T $106.6 $110.2 $126 - $130 ~$300 2014 2015 2016G 2019G $2.2 $7.6 $2 - $3 ~$30 2014 2015 2016G 2019G
  • 18. 18 INVESTMENT HIGHLIGHTS A Transformation Story with Multiple Profitable Growth Avenues STRONG OPPORTUNITIES FOR GROWTH RECURRING AND FEE-BASED REVENUE MASSIVE TRANSFORMATION ON A PATH: • 3 YEARS (2019) • $30M EBITDA • $300M REVENUE SEASONED MANAGEMENT TEAM 18
  • 21. 21 ADJUSTED EBITDA RECONCILIATION 2014 Q12015 Q22015 Q32015 First Nine Months 2015 2015 Q12016 Q22016 Q32016 First Nine Months 2016 Revenue 106,580 26,730 24,716 26,351 77,797 110,245 30,260 30,476 31,721 92,457 Net Loss (12,931) (1,073) (1,082) (931) (3,086) (3,474) (1,565) (2,757) (3,365) 7,687 Provision (benefit) for income taxes 4,821 4 16 10 30 239 144 260 379 783 Interest expense 218 50 59 35 144 245 68 84 75 227 Other (income) expense 29 16 (17) 32 31 16 (2) (242) 38 (206) Depreciation and amortization 5,126 1,496 1,660 1,560 4,716 6,901 2,098 2,270 2,414 6,782 Stock-based compensation 3,595 742 800 810 2,352 3,115 737 687 680 2,104 Loss in equity interest 1,063 32 25 - 57 73 - - - - Gain on sale of domain (1,000) - - - - - - - - - Reduction in Workforce 1,260 - - - - - - - - - Acquisition Costs - - - 478 478 478 - - - - Adjusted EBITDA 2,180 1,267 1,461 1,994 4,722 7,593 1,480 302 221 2,003
  • 22. 22 Q4 2016 AND FISCAL 2016 GUIDANCE RECONCILIATION*  Q4 2016 Guidance: Revenue for the fourth quarter of 2016 is projected to be in the range of $34.0 million to $38.0 million. The company expects to report a net loss of $2.5 million to $3.2 million and adjusted EBITDA of $0.0 million to $1.0 million, which excludes stock-based compensation expense of $0.7 million to $0.8 million, depreciation and amortization of $2.2 million to $2.4 million and tax, interest expense and other income and expense of $0.3 million.  Fiscal 2016 Guidance: Revenue for the full year of 2016 is projected to be in the range of $126.0 million to $130.0 million. The company expects to report a net loss in the range of $10.2 million to $10.9 million and adjusted EBITDA in the range of $2.0 million to $3.0 million, which excludes stock-based compensation expense of $2.8 million to $2.9 million, depreciation and amortization of $9.0 million to $9.2 million, and tax, interest and other income and expense of $1.1 million. *Guidance is as of November 14, 2016.