Assessing the current backup and recovery situation in the enterprise, Symantec's 2012 Backup and Recovery Flash Poll found that Backup confidence is lacking – especially virtual backups; Backup SLAs are inadequately met; The current backup and recovery approach is complex with too many tools; As a result, backup and recovery will change

1. Backup and Recovery Flash Poll
Global Results

2. Methodology
• Survey Performed by Applied Research
• 1,425 organizations worldwide
• Enterprises (500 employees or more)
• C-level, strategic management,
and tactical management
• Cross-industry
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3. Key Findings
• Backup confidence is lacking - especially virtual backups
• Backup SLAs are inadequately met
• The current backup and recovery approach is a long process with too many
tools
• As a result, backup and recovery will change
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4. Backup Confidence Lacking
• Only 28% completely confident that 100% of the backed-up data can be
recovered
• More than a third (36%) would NOT bet their paychecks that 100% of
backed-up data could be recovered
• Virtualization backup ranks 2nd lowest of successful IT initiatives
– Only 58% think that their virtualization backup is adequately/perfectly working

5. Backup SLAs Are Inadequate
• One-third of respondents don’t know/unsure they meet backup and
recovery SLAs
• No penalty for missing backup SLAs for 1 in 5 (22%)
• Primary reasons for not meeting backup and recovery SLAs:
– Size of the backup
– Bandwidth
– Too much data volume
• 25% of virtual environments have less stringent SLAs than physical ones
• 37% of virtual environments have more stringent SLAs than physical ones

6. Backup And Recovery Takes Too Long
• 39% say their organizations’ backup takes too long
• 33% say their organizations’ recovery takes too long
• 72% would switch vendors for faster backups
• Respondents report they are understaffed by average of 8

7. Complex Tools To Consolidate
• 28% say they have too many backup tools
• Organizations use average of 4 backup solutions for physical systems
• Organizations use average of 3 backup solutions for virtual systems
• 42% of respondents say they use native tools within applications
• Only 32% say they will use native tools in 12 months

8. Backup Will Change
• Organizations to move away from tape backup and off-site storage to cloud
backup solutions
– 45% of respondents say they use cloud based backup/replication currently
– 51% report they will use cloud based backup in next 12 months (increase of 6
percentage points)
– 61% say they use disk based backup/replication currently
– 40% report they will use disk based backup in next 12 months (drop in 21
percentage points)

9. Recommendations
• Unite Virtual and Physical Backups
• Consolidate backup and recovery tools in a single appliance
• Fight infinite retention
• Stop Putting Tapes on Trucks