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Well Managed Systems
    Endpoint Management and Mobility



Well Managed Systems                   1
Agenda


          1       Key trends that are changing how we work

          2       Solutions and conversation starters

          3       Resonate with C-Level IT




Well Managed Systems                                         2
The Traditional Desktop World No Longer Exists

Well Managed Systems                                 3
Struggling with New Perceptions and Technology


                                                                                                    End Users


                                                                                                   Technology


> End Users Expect More                     > Rapid Technology Changes                    > IT Can’t Keep Pace
•49% of millenials want to choose their     •By the end of 2011, there will be 120        •The office is now a technological bone
own technology in the workplace             million more combined smartphones and         yard where you're perpetually trapped
                                            tablets shipped worldwide than PCs            about three years in the past
•32% of employees globally now rely on
more than one device during their typical   •By the end of 2011, there will be over 1.3   •Work and life should not require such a
workday.                                    million apps on smartphones and tablets       change in gears in order to communicate
                                            versus 75 thousand on PCs                     with one another
•61% of employees don’t believe they need
to be in the office to be productive

 Well Managed Systems                                                                                                                4
Key Trends that are Changing How We Work
                       Embrace Personally-owned and Unmanaged
Info/App Only Access




                                                                                                       Evolving
                                                                                                         Focus
                         Unmanaged




                                                                              246M Corp PCs
                                                                              293M Personal PCs                   Relevent
                                                                              819M Smartphones                    Devices
                                                                              116M Tablets                         Today


                                                                                                                  Future
                                                                                                                  Devices
                                                      177M Corp PCs
Full Control

                         Managed




                                                      300M Smarphones
                                                      15M Tablets

                                     Traditional
                                     Focus

                                              Corporate-Owned                       Personally-Owned

                                                                    Devices
                       Well Managed Systems                                                                           5
What it Means to the End User

     LEVERAGE THE DEVICES THAT   FASTER ACCESS TO APPLICATIONS
               WORK FOR THEM     AND CONTENT




       TRANSPARENT BOUNDARY      GREATER PRODUCTIVITY,
      BETWEEEN WORK AND PLAY     BETTER BUSINESS RESULTS




Well Managed Systems                                         6
What it Means to the IT Industry

              INCREASINGLY DIFFICULT   CAN’T KEEP PACE WITH
       TO DRIVE EFFICIENCY AND SCALE   NEW TECHNOLOGIES




LIMITED SOLUTIONS THAT PROTECT DATA    CAN’T MANAGE AT THE LOWEST COST
             AND ENSURE COMPLIANCE     WITH HIGHEST PERFORMANCE




    Well Managed Systems                                         7
Symantec Addresses These Challenges

     Trend             IT Challenges                                          Symantec Solution

                       • Enterprise activation and provisioning          • Enterprise policy management and controls
                       • Application certification, control & delivery   • Secure application provisioning, access and
                                                                           collaboration
                       • Enterprise security policy enforcement
                                                                         • Mobile malware threat protection


                                                                         • Application delivery across physical and multi-
                   • “End-user computing environment” sprawl
                                                                           layered virtualization
                   • Application provisioning and management
                                                                         • Heterogeneous configuration management –
                   • Performance and availability                          across virtual and physical


                   • Increasing Mac adoption forcing support             • Multi-platform management with specific Mac
                   • Facilitating the move to Microsoft®                   based guidelines
                     Windows 7                                           • Best of breed migration tools and virtualization
                                                                           to drive OS migrations




Well Managed Systems                                                                                                          8
Conversation 1:
    Tackling Mobility




Well Managed Systems    9
Enterprise Challenges
4 Major Pain Points
       Explosion of                New Apps Must     Increased Risk       Infrastructure
       New Devices                  Be Supported      of Data Loss             Silos
   • How do I            • How do I manage         • How do I protect   • Who will own
     enterprise-activate application                 corporate            enterprise
     these devices?        deployment &              secrets, protect     mobility?
                           associated costs?         the brand &
                                                     comply with
                                                     regulations?




       1B+ SmartPhones / Tablets
               by 2014




Well Managed Systems                                                                       10
Protecting People, Information & Devices

• Delivers enterprise policy and
  configuration management
  across heterogeneous mobile
  platforms

• Authenticates people and
  devices accessing authorized
  applications and data

• Secures information and devices
  against the evolving mobile
  threat landscape


Well Managed Systems                       11
Mobile Device Management and Security
A New Approach - End To End Mobility


              Enterprise                    Secure                      Information
                Policy                      Access                       Protection




    • Security and Compliance    • Strong authentication        • DLP and Messaging Security
    • Application Management     • Complete PKI/OTP lifecycle   • Data Encryption
    • Configuration Management   • Authentication for app       • Threat Protection

                                    Enterprise Integration


     Endpoint                         Security                          Business
      Management                        Infrastructure                   Processes


Well Managed Systems                                                                           12
Conversation 2:
    Leveraging Virtualization




Well Managed Systems            13
Enterprise Challenges
4 Major Pain Points
         VDI               Unmanaged               License            Windows 7
      Enablement              PCs                Compliance           Migration
 • How do I simplify    • How do I manage     • How do I ensure   • How do I make the
   and accelerate VDI     software and          compliance and      transition as easy
   deployments            maintain control?     optimize costs?     as possible for me
                                                                    and the users




Well Managed Systems                                                                 14
Automating Delivery and Optimizing Costs

• On-demand delivery of
  applications to any PC:
    • Physical or Virtual (VDI)
    • Local or Remote
    • Managed or Unmanaged

• Clear containment of apps to
  maximize flexibility and minimize
  helpdesk calls and downtime
                                      Dynamic Workspace Configuration
• Real-time license management
  eases management and
  compliance while optimizing cost

Well Managed Systems                                                15
Conversation 3:
    OS Diversity in the Enterprise




Well Managed Systems                 16
Enterprise Challenges
4 Major Pain Points
         Executive                 Too Many                  Lack of
                                                                                   Higher Costs
         Pressure                Windows Apps             Specialization
   • How can I resist          • How can I deliver • Do I have to hire          • How can I
     executive                   the same services new talent? How                manage these
     pressures to                and applications    I can retrain my             systems without
     support Macs?               without new         Windows-centric              breaking the
                                 development?        administrators?              bank?




      Macs in the Enterprise
      set to double by 2013

                                  In 2012 the typical
                                                          Experienced vendors
                                organization will amass
                                                          may have checklists
                                 more OS-neutral than
     Symantec IT announces                                and other job aids.
                                 Windows applications
     Mac support June 2011



Well Managed Systems                                                                                17
Supporting a Diverse Client Environment with a Single
Pane of Glass

• Delivers enterprise configuration
  management for Mac from
  provisioning to ongoing support

• Reduces multiple consoles for
  supporting and patching
  heterogeneous client environment

• Assists Windows centric IT shops
  with the transition to Mac
  management, while providing a
  familiar look and feel for end-users

Well Managed Systems                                    18
Summary

Start a conversation with key hot topics that resonate with
C-Level IT and Desktop Operations



            Mobility                       Virtualization                      Mac
 • Hot topic on every CIO         • Virtualization is a critical   • Hot debate for desktop
   agenda                           factor in future client          operations
                                    infrastructures
 • Key starting point for Bring                                    • Mac in the enterprise now
   Your Own Device programs       • Essential element for            at 11% and growing rapidly
                                    supporting unmanaged
 • Entry point for broader                                         • Competitive differentiator
                                    systems
   client management                                                 over Microsoft
   discussions                    • Key technology for
                                    Windows 7 migrations




Well Managed Systems                                                                              19
Thank you!
    For more information, download:
      Whitepaper: Mobile Device Security

      Forrester Report: The Total Economic Impact Of Altiris™ IT
      Management Suite 7 From Symantec Multicompany Analysis
    Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
    the U.S. and other countries. Other names may be trademarks of their respective owners.

    This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied,
    are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Well Managed Systems                                                                                                                                                                        20

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Well Managed Systems - Endpoint Management and Mobility

  • 1. Well Managed Systems Endpoint Management and Mobility Well Managed Systems 1
  • 2. Agenda 1 Key trends that are changing how we work 2 Solutions and conversation starters 3 Resonate with C-Level IT Well Managed Systems 2
  • 3. The Traditional Desktop World No Longer Exists Well Managed Systems 3
  • 4. Struggling with New Perceptions and Technology End Users Technology > End Users Expect More > Rapid Technology Changes > IT Can’t Keep Pace •49% of millenials want to choose their •By the end of 2011, there will be 120 •The office is now a technological bone own technology in the workplace million more combined smartphones and yard where you're perpetually trapped tablets shipped worldwide than PCs about three years in the past •32% of employees globally now rely on more than one device during their typical •By the end of 2011, there will be over 1.3 •Work and life should not require such a workday. million apps on smartphones and tablets change in gears in order to communicate versus 75 thousand on PCs with one another •61% of employees don’t believe they need to be in the office to be productive Well Managed Systems 4
  • 5. Key Trends that are Changing How We Work Embrace Personally-owned and Unmanaged Info/App Only Access Evolving Focus Unmanaged 246M Corp PCs 293M Personal PCs Relevent 819M Smartphones Devices 116M Tablets Today Future Devices 177M Corp PCs Full Control Managed 300M Smarphones 15M Tablets Traditional Focus Corporate-Owned Personally-Owned Devices Well Managed Systems 5
  • 6. What it Means to the End User LEVERAGE THE DEVICES THAT FASTER ACCESS TO APPLICATIONS WORK FOR THEM AND CONTENT TRANSPARENT BOUNDARY GREATER PRODUCTIVITY, BETWEEEN WORK AND PLAY BETTER BUSINESS RESULTS Well Managed Systems 6
  • 7. What it Means to the IT Industry INCREASINGLY DIFFICULT CAN’T KEEP PACE WITH TO DRIVE EFFICIENCY AND SCALE NEW TECHNOLOGIES LIMITED SOLUTIONS THAT PROTECT DATA CAN’T MANAGE AT THE LOWEST COST AND ENSURE COMPLIANCE WITH HIGHEST PERFORMANCE Well Managed Systems 7
  • 8. Symantec Addresses These Challenges Trend IT Challenges Symantec Solution • Enterprise activation and provisioning • Enterprise policy management and controls • Application certification, control & delivery • Secure application provisioning, access and collaboration • Enterprise security policy enforcement • Mobile malware threat protection • Application delivery across physical and multi- • “End-user computing environment” sprawl layered virtualization • Application provisioning and management • Heterogeneous configuration management – • Performance and availability across virtual and physical • Increasing Mac adoption forcing support • Multi-platform management with specific Mac • Facilitating the move to Microsoft® based guidelines Windows 7 • Best of breed migration tools and virtualization to drive OS migrations Well Managed Systems 8
  • 9. Conversation 1: Tackling Mobility Well Managed Systems 9
  • 10. Enterprise Challenges 4 Major Pain Points Explosion of New Apps Must Increased Risk Infrastructure New Devices Be Supported of Data Loss Silos • How do I • How do I manage • How do I protect • Who will own enterprise-activate application corporate enterprise these devices? deployment & secrets, protect mobility? associated costs? the brand & comply with regulations? 1B+ SmartPhones / Tablets by 2014 Well Managed Systems 10
  • 11. Protecting People, Information & Devices • Delivers enterprise policy and configuration management across heterogeneous mobile platforms • Authenticates people and devices accessing authorized applications and data • Secures information and devices against the evolving mobile threat landscape Well Managed Systems 11
  • 12. Mobile Device Management and Security A New Approach - End To End Mobility Enterprise Secure Information Policy Access Protection • Security and Compliance • Strong authentication • DLP and Messaging Security • Application Management • Complete PKI/OTP lifecycle • Data Encryption • Configuration Management • Authentication for app • Threat Protection Enterprise Integration Endpoint Security Business Management Infrastructure Processes Well Managed Systems 12
  • 13. Conversation 2: Leveraging Virtualization Well Managed Systems 13
  • 14. Enterprise Challenges 4 Major Pain Points VDI Unmanaged License Windows 7 Enablement PCs Compliance Migration • How do I simplify • How do I manage • How do I ensure • How do I make the and accelerate VDI software and compliance and transition as easy deployments maintain control? optimize costs? as possible for me and the users Well Managed Systems 14
  • 15. Automating Delivery and Optimizing Costs • On-demand delivery of applications to any PC: • Physical or Virtual (VDI) • Local or Remote • Managed or Unmanaged • Clear containment of apps to maximize flexibility and minimize helpdesk calls and downtime Dynamic Workspace Configuration • Real-time license management eases management and compliance while optimizing cost Well Managed Systems 15
  • 16. Conversation 3: OS Diversity in the Enterprise Well Managed Systems 16
  • 17. Enterprise Challenges 4 Major Pain Points Executive Too Many Lack of Higher Costs Pressure Windows Apps Specialization • How can I resist • How can I deliver • Do I have to hire • How can I executive the same services new talent? How manage these pressures to and applications I can retrain my systems without support Macs? without new Windows-centric breaking the development? administrators? bank? Macs in the Enterprise set to double by 2013 In 2012 the typical Experienced vendors organization will amass may have checklists more OS-neutral than Symantec IT announces and other job aids. Windows applications Mac support June 2011 Well Managed Systems 17
  • 18. Supporting a Diverse Client Environment with a Single Pane of Glass • Delivers enterprise configuration management for Mac from provisioning to ongoing support • Reduces multiple consoles for supporting and patching heterogeneous client environment • Assists Windows centric IT shops with the transition to Mac management, while providing a familiar look and feel for end-users Well Managed Systems 18
  • 19. Summary Start a conversation with key hot topics that resonate with C-Level IT and Desktop Operations Mobility Virtualization Mac • Hot topic on every CIO • Virtualization is a critical • Hot debate for desktop agenda factor in future client operations infrastructures • Key starting point for Bring • Mac in the enterprise now Your Own Device programs • Essential element for at 11% and growing rapidly supporting unmanaged • Entry point for broader • Competitive differentiator systems client management over Microsoft discussions • Key technology for Windows 7 migrations Well Managed Systems 19
  • 20. Thank you! For more information, download: Whitepaper: Mobile Device Security Forrester Report: The Total Economic Impact Of Altiris™ IT Management Suite 7 From Symantec Multicompany Analysis Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Well Managed Systems 20