2. Introduction
Established in October 2005, we are a reputable dynamic company and staffed by
professionals with hands on experience. First hand contact with its customers,
enables VITAL to best understand their needs, and provide the most effective
solutions. Right from the beginning the company always focused on innovative
approach while selecting the product with highest quality and reliability. This and the
extensive experience in the CCTV and IP field have lead VITAL to rapid growth and allowed
a top position for video surveillance in Pakistan. The main field of expertise being
integrated Security and Surveillance Solution from concept to final handover with after sales
service. VITAL has the necessary expertise to engineer innovative, effective and reliable
solutions. Our installation standards and criteria for election of personnel is part of our
tightly monitored and controlled quality system.
The success of our company is attributed to the level of customer service that we
provide and the quality of the work we perform. Paying close attention to the needs of
our customers has been the foundation of forming great relationships while earning
future business opportunities. With this mind, our entire team takes an active role in
each and every project we complete, from the initial site survey to the delivery of test and
"as-built" documentation, our company is focused on making sure our customers’ needs
are not only met, but exceeded.
VITAL has proved that quality workmanship and an unsurpassed dedication to the
customer is a vital ingredient in the success of any company. VITAL offers a
comprehensive range of security products and services, which enables us to provide a
single point of contact for all your needs. Services include implementation,
maintenance and distribution. Specializing in the line of products, VITAL prides itself on an
outstanding track record for maximizing security.
VITAL has installed CCTV systems / Access Control Systems / Speed Pass Gates/ Fire Alarm
Systems / Walk-Through Gates / Under vehicle Scanning Systems / Road Blockers / Tire
Killers / IP cameras / Public Counting Systems / Public Address Systems Nationwide
and Internationally for hundreds of local and multinational Companies and Government
organizations.
3. VITAL not only offers the finest equipment available but also designed to achieve a cost
effective approach to current and future needs of customers. We act as owners; each of
us is responsible for solving our business challenges. We expect our colleagues to care
for each other, to create an engaging work environment and to communicate honestly. We
share an unrelenting drive to succeed, a propensity to make bold moves and a commitment
to our values. Speed is critical to our success, so our teams move fast. Our business
demands that our teams know the boundaries. We combine speed with the strength of our
partners to succeed.
VITAL continues to grow in each of our core business areas and can enhance and support
your enterprise through effective consultancy and development. Our private ownership and
backing since launch enables us to respond rapidly to client needs and market conditions,
and provide long-term value with every project we undertake.
Mission Statement
VITAL’s mission is to continue to provide the best security and surveillance solutions to
protect today’s generation and for many generations to come.
Vision Statement
Our vision is to be the leader in Security and Surveillance Solution Designing, Supply and
Implementation, a Trusted Provider of CCTV systems, CCTV technologies and CCTV Solution's
that ensures the security and freedom of our nation.
Legal Status
The Company was established in October 2005 as Partnership concern under Partnership Act
1932 with the sole objective to Import, progressively manufacture & trade in the electronic
security and surveillance products.
Arbitration & Litigation
We confirm that VITAL TECH INT’L. has never been black listed from any Government
and Private Organization nor the firm had been in any litigation or arbitration ever.
4. Registrations
Income Tax Registration (NTN)
Registration No. 2394024-7
Sales Tax Registration (STRN)
Registration No. 17-12-8531-009-91
Trade License
Registration No. 3609
Member Karachi Chamber of Commerce & Industry
Membership No. 91257
5. Global Strength Local Support
VITAL’s world class products and solution with nationwide coverage focused local customers
to give maximum support. VITAL offers a flexible twin-track approach to support every
aspect of an organization’s Security, Safety and Surveillance requirement: delivering
focused and Integrated Solution based on advanced technology from World’s
leading companies including SAMSUNG, KEICO, GARRETT, DAHUA, ASTROPHYSICS,
ARECONTVISION, GLOBAL FIRE, Gents, GE, etc.
“Service doesn’t stop at the sale” is the defining hallmark of VITAL’s commitment to our
customers. This is true regardless of where you live and work across the globe. To that end,
VITAL sales and services setup is designed and implemented in such a way to provide an
exceptional level of service well after the sale is complete.
One of the many success factors behind VITAL’s 100-Percent Customer Satisfaction
guarantee is the unmatched technical support that we provide to our customers on a daily
basis. Our Technical Assistance Program is specifically designed to maximize and allocate
our most-valuable resources – our people – to solve your most-pressing needs.
Our certified technical support team is always available to offer the answers you need when
you need them. No matter where in the country you are. Call us. No matter what time it is.
Call us. Our technical support teams located in different cities of Pakistan are dedicated to
getting your problem solved and your equipment up and running, this is what we are and
this is what we are proud of.
6. VITAL Nationwide Network
VITAL operates throughout Pakistan with its offices in all major cities of Pakistan and we also
have International representation. Below are the contact details of our office in Pakistan.
1- KARACHI
Contact Person: Mr. Mohsin Rafique / Mr. Azhar Altaf Siddiqui/ Mr. Kamran Mahmood
Office: 1st Floor, Gohar Chambers, A/2, Block 7 & 8, KCHSUL, Near Duty Free
Shop, Shahra-e-Faisal, Karachi.
Tel: 21-34547408, 34556973, 34325318-19
Fax: 92-21-34526155
Mobile: 0300-8229357-59
Email: info@vitaltechintl.com
2- LAHORE
3- ISLAMABAD
4- FAISALABAD
5- MULTAN
6- PESHAWAR
7- QUETTA
7. Client Portfolio
We have of thousands of our satisfied customers in different sectors throughout
Pakistan, few of them are as under:-
Banking Sector
• State Bank of Pakistan
• Standard Chartered Bank Ltd
• Muslim Commercial Bank Ltd
• Barclays Bank Limited
• Allied Bank Ltd
• Citi Bank N. A.
• Silk Bank Ltd
• Zarai Taraqiati Bank Ltd
• Bank Alfalah Ltd
• United Bank Ltd
• Bank of Khyber
• Bank Al-Habib
• NIB Bank Ltd
• National Bank of Pakistan
• Atlas Bank Ltd
• Habib Bank Ltd
• Faysal Bank Ltd
• Meezan Bank Ltd
• KASB Bank Ltd
• HSBC Bank
• Dawood Islamic Bank
• Bank of Punjab
• Soneri Bank Ltd
• World Bank
• Advance Micro Finance Bank
• Sindh Bank
• First Women Bank
• JS Bank
8. Government Institutions
• Punjab Assembly
• Azad Kashmir Assembly
• Peshawar Assembly
• Erra building Islamabad
• City Surveillance Project of Sialkot City
• City Surveillance Project of Gujrat City
• City Surveillance Project of Gilgit City
• Expo Center Karachi
• Prime Minister House
• Pakistan Post Office<
• Chief Minister House Lahore
• Lahore High Court
• Chashma Hydel Power
• Lahore Stock Exchange
• Foreign affairs Office
• All 30 Jails of Punjab
• Central Police Office Lahore
• NAB Lahore, Peshawar, Islamabad, Karachi
• NADRA
• Shaheen Airport Services
• Jinnah House
• Science Museum Lahore.
• Lahore Development Authority
• LDA TIPA Lahore
• Child Protection and welfare Bureau
• Pakistan Railway
• MPDD
• Anti Corruption
• Wapda House Lahore
• Pakistan Atomic Energy
• Pakistan Cricket Board
• Pakistan Engineering Council
• CPO Quetta
• DCO Multan
• And many others …
9. Military and Defense
Due to the confidential nature of our business and keeping in mind the sensitivity of our
Military and Defense Sector, permission will be requested from these clients before the
information may be disclosed, so we are giving only few names without the installation
details out of hundreds of our installations.
• Pakistan Military Academy (PMA) Kakul
• SPD
• Law Enforcement Agencies
• Army House
• ISI
• PAC Board KAMRA (F6RF, MRF, KARF, AMF)
• IB
• CID
• FIA
• GHQ
• PNRA
• Karachi Nuclear Power Complex (KANUPP)
• Pakistan Air force (PAF)
• Pakistan Navy (PN)
• Core Head Quarter Lahore
• Core Head Quarter Peshawar
• 82 Signal Command Signal Ballalion, Pitaro, Jamshoro
• And many others …
Oil, Gas and Energy Sector
• Pak-Arab Refinery Ltd. (PARCO)
• Pakistan Petroleum Ltd. (PPL)
• Chashma Hydel Power
• Attock Refinery
• Shell Pakistan Limited
• Chevron Pakistan Ltd.
• Byco Petroleum Pakistan Ltd.
• Total Parco
• KAPCO
• OMV
• Mari Gas Company Ltd.
• Liberty Power
• Engro Energy
• Mangla Dam
• Allied Machinery ltd.
10. Corporate Sector
• ICI Pakistan Ltd.
• Lotte Pakistan PTA Ltd.
• Marriott Hotel Islamabad, Karachi
• Engro Fertilizer Ltd.
• Engro Foods
• Engro Vopak Terminal Ltd.
• Engro Polymer & Chemicals
• Fauji Fertilizer Company Ltd. (FFC)
• Liberty Power
• Imtiaz Super Stores (All Outlets)
• Unilever Pakistan Ltd.
• KFC (All outlets in Pakistan)
• Dalda Foods
• Iffco Pakistan Ltd.
• Tri-Pack Films Ltd.
• Merit Packaging
• Interwood Pvt Ltd
• Philip Morris Pakistan Ltd.
• Pearl Continental Hotel Karachi, Peshawar, Rawalpindi, Lahore
• Artistic Milliner
• National Logistic Cell (NLC)
• Pakistan Beverages Ltd.(PEPSI)
• Royal Palm Country Club
• Century Mills
• Levis
• Nestle Pakistan Ltd.
• Bahria Complex
• Riaz Bottlers (Pepsi)
• Pace Pakistan
• H. Karim Bukhsh (HKB)
• US Aid John Snow Incorporated…
• Mondelez (Kraft Foods Pakistan Ltd. Cadbury)
• Nokia Pakistan Ltd.
• Fatima Group
• Multifood
• Dell Pvt Ltd.
• Wemyt (Pvt) Ltd.
• Party Fiesta
• Hamdan International (Pvt) Ltd. (Johny Rocket)
• Nishat Group
11. Telecom and Communication
• PTCL, Karachi
• Mobilink Pvt. Ltd.
• Warid Telecom
• Wateen Telecom
• World Call
• Mobile Zone
• Link Telecomunication
• Euronet Pakistan Ltd.
Educational Institutions
• LUMS
• UET
• Fast University
• Punjab University
• University of Lahore
• University of Health Center
• International School Islamabad
• Lahore American School
Textiles
• Gul Ahmed Textile
• Lucky Tex
• Lucky Textile Mills
• Yunus Textile Mills
• Soorty Enterprises
• Soorty Denim
• Soorty Spinning Mills
• Sitara Group
• Crescent Textile
• Din Textile
• Kohinoor Group
• Styler International
• MK Sons
• US Apparel
• Tayyab Gourp
• Masood Textile
• Anum Weaving Mills
• Eastern Spinning Mills
• Sapphire Group
12. Hospitals & Pharmaceuticals
• Glaxo Smithkeline Pakistan Ltd.
• Bayer Pakistan Ltd.
• Hilton Pharma Pakistan Ltd.
• Platinum Pharma Pvt. Ltd.
• AGP Pharma Pvt. Ltd.
• Wyeth Pakistan Ltd.
• Sanofi Aventis Ltd.
• Syngenta Pakistan Ltd.
• Lahore General Hospital
• Mubbarak Medical Complex (Sargodha)
• Ganga Ram Hospital
• Children Hospital
• Masood Hospital
• Remington Pharma
• BM Pharma
• Zainab Panjwani Hospital
• And many others…
Consulate and Embassy
• British Council
• Korean Embassy
• Austria Embassy
• Swiss Embassy
• Norway Embassy
• Canadian High Commission
• UAE Embassy
• Egypt Defense Office
• German Consulate Karachi
• US Education Foundation
• British Deputy High Commission Karachi
• Japan Consulate & Embassy
• Kuwait & Qatar Consulate Karachi
• Turkish Consulate, Karachi.
13. Product Portfolio
Complete CCTV Solution
In CCTV System, VITAL represent world’s best brand SAMSUNG as a sole distributor. Based
on 30 years of experience in optical and imaging technologies, Samsung Techwin
has developed and released a wide range of advanced surveillance equipment.
Samsung is committed to acquiring the world’s best technology and expanding its product
portfolio. Samsung not only has highly reliable manufacturing technologies and facilities but
also has strict post-sales management and Support System. VITAL has over 5,000
Installation of SAMSUNG CCTV systems in Pakistan almost the 70% of branded equipment
sales.
14. IP Base CCTV System
Along with SAMSUNG Product Range, VITAL also represent world’s best Mega Pixel IP
manufacturing company “Arecont Vision” which manufactures HDTV surveillance IP
cameras and software. Leveraging its proprietary MegaVideo® technology, the company
offers the world's fastest multi- megapixel (8MP, 5MP, 3MP, 2MP and 1.3MP) network
cameras supporting full-motion video frame rates. Arecont's line of H.264 high
definition cameras provides security professionals with the flexibility of various frame
rates and resolutions for a variety of applications. Arecont Vision systems deliver
unparalleled clarity at an unbeatable price providing vastly superior alternative to analog
CCTV. VITAL has number of Mega Pixel IP Cameras installation throughout the country
including the Road Surveillance Projects.
15. Stand Alone and IP Base Access Control Systems
In Access Control System, VITAL represent one of the best Product manufacturing
company “KEICO Hightech”. Since its creation in 1989, KEICO Hightech Inc. has been
boosting and widely distributing the significance of security system and access control
system as a pioneer of business, conveying the importance of entrance/gateway control
system when such concept began to emerge. Also, by breathing life into security gates,
automatic doors, revolving doors and other entrance/gateway control system businesses,
KEICO has obtained a superb position in the high-end entrance/gateway control system.
By providing the security system in governmental security institutions, research centers,
financial institutes and other major facilities, VITAL has newly set the technological
standard for the security system business and has became the prime leader in the industry.
We have Hundreds of satisfactory installation of Access Control Installation in Pakistan.
16. Walk Through Gates, Metal Detectors and Mine Detectors
In Walk Through Gates and Metal Detectors, VITAL represent USA Based World’s Best
Brand in Metal Detection Technology “GARRETT”. The Garrett name has come to stand for
more than metal detection; it is a philosophy for unparalleled customer satisfaction. While it
is true that we believed then, as we do now, that our metal detectors could lead the
industry in capabilities and results, we recognized early on that commitment and loyalty
to our customers would be our true source of success. Thousands of “GARRETT” Walk
through Gates and Metal Detectors are installed throughout the country.
17. Explosive and Narcotics Detectors
In Explosive and Narcotics, VITAL represent USA Best Brand “GE”. GE’s patented Ion Trap
Mobility Spectrometer (ITMS®) technology helps detect a wide range of substances with
accuracy and speed. ITMS detectors can increase ionization efficiency, the main factor
For determining detection sensitivity. Due to the trap and membrane design, ITMS
technology may operate in dusty, humid, and high-traffic areas, maintaining its precision
performance even in harsh “real world” environments. Maintaining sensitivity in
these conditions is crucial for operating on ships, at vehicle checkpoints, crime scenes, or
first response sites. Hundreds of “GE” Explosive Detectors are installed throughout the
country including the followings:
X-Ray Screening Machines
In X-Ray Screening Machines, VITAL Represents USA Top Quality Brand ASTROPHYSICS”,
Astrophysics Inc. is a leading designer, developer and manufacturer of x-ray inspection
equipment for baggage screening in security applications. Astrophysics delivers turnkey X-
ray inspection systems to customers worldwide for use at airports, government buildings,
customs, banks, courthouses, hospitals, prisons and many other locations. Hundreds of
“ASTROPHYSICS” machines have been installed throughout the country.
18. Under Vehicle Inspection System
In Under Vehicle Inspection System, we represent USA based world’s No. 1 Company in
manufacturing the UVIS System “Vehicle Inspection Technologies”. VIT's initial product
offering, Und-Aware™ has been in research and development for many years.
Und-Aware™ was first released in the first quarter of 2001. Market data gathered and
subsequent valuable inputs from customers lead to the development and manufacture of
the Und-Aware™ AG-300 systems in late 2002. In early 2004, VIT came up with a modular
integrated system of latest technologies in imaging and lighting hardware to make a top-of-
the-line Inspection System in the world. Added to this great technology is a
User-friendly software design that offers a front-end hitherto unknown in the field of Vehicle
Inspection and Surveillance Systems. The Und-Aware™-500 series is now being marketed
around the world and has been successfully sold to satisfied customers around the globe.
We already have installed the UVIS System at numerous location nationwide.
19. Automatic Road Blocker & Road Barrier
In Automatic Road Blocker, we represent Belgium based World’s No.1 Company in Road
Blocker and Barrier “Automatic Systems”. The Automatic Systems has 40 years of
experience and leadership in the entrance control industry, and sets the standard in this
critical market. Given the thousands of high profile installations throughout the world, you
almost certainly have come across many of Automatic System equipment installations
throughout the world: the Sears Tower in Chicago, The Eiffel Tower in Paris, Disney World in
Florida, the BART in San Francisco, Penn Station in New York, the Palm Springs Airport, Star
Ferries in Hong Kong, and hundreds of other high traffic venues that are all protected by
Automatic Systems’ entrance control systems. Hundreds of Road Blocker and Road Barrier
machines have been installed throughout the country.
20. Road Bollards
In Automatic Road Bollards, we represent World’s No.1 Italian base Bollard manufacturing
company “Pilomat”. PILOMAT products are at the moment the most popular and tested
bollards operating in restricted traffic areas and driveways of private and public streets.
Pilomat is highly reliable in extreme conditions: tested to work with ice, saltiness, sand etc.
Pilomat has given excellent results on resistance tests with strong impacts, not vulnerable to
any acts of vandalism. There are hundreds of installations of Road Bollards throughout the
world.
21. License Plate Recognition System
In License Plate Recognition, we represent world’s No.1 LPR and HD Cameras
manufacturing company “AVIGILON”. Avigilon singular focus on security and an
exceptionally strong commitment to research and development ensures that Avigilon will
continue to be the leader in developing high definition surveillance systems upon which
demanding security professionals rely on. Avigilon Control Center High Definition LPR
provides single and multi-lane LPR with HD accuracy from a single camera. Fully
integrated within Avigilon Control Center and combined with Avigilon HD LPR Capture Kits it
captures with HD accuracy over all conditions, 24 hours a day. Avigilon Solution has been
installed at numerous locations worldwide.
22. Microwave Intrusion Detection
In microwave Intrusion Detection, we represent Italian base world best company
in microwave Intrusion Detection “SICURIT”. More than 30 Years of experience in the
field, this is the strength that allows SICURIT to be known as one of the most reliable and
technologically advanced company in the security market, providing state of the art outdoor
perimeter solutions for different applications. The versatility of our product line, the
know- how and experience of our engineers place SICURIT in a constantly growing niche
market that requires the highest standards of quality and world-class manufacturing
infrastructure. SICURIT is a trusted supplier to many high sensitive areas, with products
deployed for the protection of civilian, industrial and military sites, with installations
in areas such as airports, government compounds, financial institutions, electrical
and nuclear facilities, military bases and correctional facilities worldwide.
23. Fiber Optic Base Intrusion Detection
In Fiber Optic base Intrusion Detection, we represent UK Base world’s top ranking
integrated security products manufacturing company “REMSDAQ”. A customer-focused
organization Remsdaq specializes in the design of world-class solutions to Perimeter security
through fiber optics. REMSDAQ has a large number of installations worldwide.
24. Bullet Proof Jackets & Helmets
In Bullet Proof Jackets & Helmets, we represent USA based world no. 1 Company in
Bulletproof Personal Body Protection Products manufacturer “Anjani Technoplast”.
Established in 1988, Anjani Technoplast has become a well know name today in the
field of personal ballistic protection products, armored panels, machine tool
manufacturing, thermoplastic, thermoset and precision engineering metal parts.
Anjani's pioneering spirit and its engineering capabilities have been the key factors in its
growth and diversifications. Starting as a Thermoforming unit Anjani extended its
capabilities in plastics to include plastic sheet extrusion, injection molding and compression
molding. Its modern machine shop and state- of-the-art tool room established Anjani as a
quality manufacturer of precision engineering components and Dies and Molds. Thousands
of Anjani Jackets and Helmets have been supplied throughout the world:
25. Conventional Fire Alarm System
In Conventional Fire Alarm System, we represent European base one of the world’s best
brand “GLOBAL FIRE”, Presently, Global Fire is a leading player in the fire detection
equipment market, with both addressable analogue and conventional ranges of fire alarm
control panels and ancillary devices. We have hundreds of satisfactory installation of
Fire Alarm in Pakistan.
26. Addressable Fire Alarm System
In Addressable Fire Alarm System, along with Global Fire we also represent “GENT”, Gent
by Honeywell is synonymous with quality and innovation in the fire detection and alarm
industry and safeguards the lives of everyone who enters some the world’s most prestigious
buildings. Gent technology meets rigorous British and European standards for all
projects from small conventional systems to multi-site networks. Gent place special
emphasis on quality and as such, is an ISO 9001 registered company, with staff who are
committed to continuous improvement in design and production quality.
27. Asset Tracking Systems
In Asset Tracking Systems, we represent “SCIROCCO”, world’s leading manufacturer of
RFID/UHF/IR chips located in Sweden. Scirocco is a leading manufacturer of RFID – IR
and UHF – for identifying large and valuable objects in demanding environments.
Typical applications include indoor and outdoor fleet management, factory automation and
vehicle access. Thanks to the systems benefits - robust operation, simple installation
and short payback period - Scirocco helps our customers to achieve improved asset
management efficiency by reducing queuing time and optimizing resource planning.
Scirocco has a perfect balance between market research, development and manufacturing
which guarantees a quick response to the growing needs of our customers.
28. Vertically Integrated Solution by VITAL
VITAL Provide highly integrated solution that meets the needs of today’s demanding
security environment. This policy of complete vertical integration has allowed the company
to grow rapidly.
29. Installation Capabilities
VITAL allocates all projects undertaken to a specific project manager who is
responsible for the project from concept to handover. We have highly trained and skilled
teams for the installation, testing and commissioning and training of the equipment,
which ensure the high standards of installations. Teams have the quality installation tools
for proper and best possible installations
Project Management Team
VITAL has experienced project managers who are able to co-ordinate all parties involved in
a project. Our project managers can guarantee time-scales, environmental
conditions and advise client about health and safety requirements. Project managers can
guarantee about the quality of work and timely completion of the project.
Maintenance and Servicing Capabilities
VITAL has a standard call-out procedure for each system installed with 24-hour service.
VITAL endeavor to respond telephonically within the hour and on site within
24 hours of being notified. Qualified and trained technicians would respond to the
specific project with the necessary tools and stock to attend to the fault(s), should the
system require additional spares, these would be obtained within the shortest time
required. Servicing of equipment is carried out by VITAL in-house capabilities.
VITAL undertakes after sales service agreements and pride in the in-depth
knowledge of its product base with central documentation for each project
undertaken. Quality is an element of the attitudes of our technicians that has been carefully
nurtured and is evident in the compliments received from clients.
30. Testing and Repairing LAB Facility
We have complete repairing workshop facility with Advanced Tools & Equipment including
Skilled Engineers for Repairing, Fault Finding & Rectifications. Our workshop is
equipped with high end tools like Oscilloscope, Digital Meters, and LCD Lens Adjuster,
Splicing Machine, LCD Focus Adjuster, Variable Power Supplies, Test Meter & many others as
per repairing requirement.
Warranty Policy
All equipment supplied and installed by VITAL automatically carries a twelve month
manufacturer’s warranty. Maintenance contracts are available and can be tailored to the
individual requirements of each client.
Spare Parts Availability
VITAL on behalf of SAMSUNG assures the parts availability of five (5) years even after
the deletion of the product, so while working with VITAL our clients feel very comfortable
in this regard as well. VITAL maintain the stock of major spare parts of all the products in
its Lab to ensure repairing process remain quick and efficient.
In-House Design Facilities
VITAL provide the following In-house facilities in each of its office;
• Equipment Layouts
• Block Diagrams
• Conduit and Wire way Layouts
• Piping Isometrics
• System Diagrams
• Wiring Schematics
31. Training Facilities
On completion of each project, VITAL’s engineers give proper training to the
technical staff nominated by the customer, also we have a fully equipped training facility
at our head office where we manage training sessions at regular basis and also on
special request from our clients. We can also manage special trainings abroad, like
Samsung manage training sessions each year in November in Korea.
Our Advantage
We maximize value to our clients through our unique approach to business. VITAL is a
Professional company with highly skilled team that partners with you on site. We pride
ourselves on our in-depth expertise in the Security and Surveillance field. We combine our
strategy, project management, analysis and design skills with our International Partners to
give our customer top quality products and services. We manage our growth through
keeping the needs of our current customers in mind. Our business model is based on strong
and long lasting relationships as opposed to short one-time transactions.
Our project management protocols are geared towards delivering robust, high quality client
solutions at ‘e-speed’. D24-Hour dedicated communication channels and skill- based
technical team are just a few examples of how we ensure that our clients will benefit from
our technical expertise and reduce their time to market.
In addition to providing an extremely high level of customer service, VITAL has become
the country leader by continually maintaining a crucial blend of Selecting, Testing,
Marketing, and Engineering strengths – with virtually everything done in- house. This
policy of complete vertical integration has allowed the company to grow rapidly and
change quickly, without ever compromising its ideals or customer expectations. This
capability allows VITAL to easily accommodate special customer requests those which others
would be unable to provide.
Conclusion
We are a professional company with the resources to meet the commitments given in this
company profile. VITAL assures timely response to customer service,
User-friendly equipment, top class technical support and an outstanding warranty and
service plan.
