MEMO - Very Low. No information from our tone or body language. EMAIL - Very Low. No information beyond words. ETC

1. COMMUNICATIONS
TASK 6
EFFECTIVE
CS 1
NORAMALINA BINTI HJ MANSHOR (AINA)
S I T I MU I ’ Z Z IMA H B I N T I R O S L A N (AMOY)
P.A QAYYUM (QAYYUM)
NURUL NADILAH BINTI HANAPI (NAD)

2. Choosing the right channel

3. TABLE LIST OF DELIVERY CHANNEL
Memos/Reports
Very Low. No information from our tone or
body language.
Email Very Low. No information beyond words.
Instant Message
Low. Very few words lead to basic
communication.
Voice Mail
Low. The audience gains tone but no body
language.
Telephone
Conversation
Moderate. The audience benefits from
changes in your tone.
Videoconferencing
High. Conveys richness similar to in-person
communication.
In-Person Presentation
High. Audience experiences all elements of
message.
Face-Face Meeting
Very High. Audience experiences full message
most directly.

4. Channels used to communicate with
the Project Manager
Face to Face (In
Person)
Telephone Call

5. Channels used to communicate with
the Managing Director
EExammpalesil
Team Meeting
Site Visit

6. Conclusions
 Assess what kind of
audience you are
communicating with.
 Assess the real value of
the message you want to
communicate.
Appropriate choice affects the
success of a message helps senders
decide which communication
channel to use.