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Chapter 14Chapter 14
VerbalVerbal
CommunicationCommunication
It is not what you say, but how you say it.
DeliveryDelivery
The mode or manner that a speaker uses
to transmit words to an audience.
Four Types
Manuscript method
Memorized method
Extemporaneous
Impromptu
Manuscript methodManuscript method
 Write and read
 Advantages
 Unlikely to make mistake in
content
 Security blanket which gives
confidence
 Disadvantages
 Might lose touch with audience
 Can lose place
 Lose animation
 Unnatural
Manuscript
Manuscript methodManuscript method
Special Delivery Tip
Make writing easy to read
Highlight key words
Make sure it looks professional
to audience
MANUSCRIPT
Memorized methodMemorized method
 Write and commit speech
to memory
 Advantages
 No notes
 Can plan gestures, facial
expressions, movement
 Easily use props
 Disadvantages
 Can make you nervous
 Can lose place
 Puts the words in charge
 Spend too much energy
remembering
MMemorized
Memorized methodMemorized method
Special Delivery Tip
Memorize in small sections
Practice
Most important is beginning
and end of speech
Have a safety valve -
relevant fact you can go to
MEMORIZED
Extemporaneous methodExtemporaneous method
Don’t write it down word for
word
Use notes
Write down key points and
transitions
The best type
EExtemp
Extemporaneous methodExtemporaneous method
 Advantages
 Natural
 Can pay attention to audience feedback
 Body can get into communication process
 Most believable
 Disadvantages
 Might forget something
 May not be fluent
 But can dynamize your audience
ExtempE
Extemporaneous methodExtemporaneous method
Special Delivery Tip:
Control note cards
Only have a few (two are best)
Use an outline
Practice
EXTEMP
Impromptu MethodImpromptu Method
Not rehearsed
“Off the Cuff”
Calls for quick mind and
instant audience analysis
You will do this often
IImpromptu
Impromptu MethodImpromptu Method
 Advantages
 Natural
 Can pay attention to audience feedback
 Body can get into communication
process
 Can look witty and intelligent
 Disadvantages
 Dead space - vocal pauses
 Fill with “uhs” and “like”
 Can lose train of thought
 Mistakes can cause lose of confidence
IImpromptu
Impromptu methodImpromptu method
Special Delivery Tip:
Think
Know your audience
IMPROMPTU
What’s Best?What’s Best?
Use some of all four
How?
Memorize Opening
Have Notes
Use impromptu comments
to respond to audience
Have portions (like poem) that you may read
verbatim
Manuscript
ExtempMemorized
Impromptu
Using Your VoiceUsing Your Voice
The power source for a
special is the vocal process
The breathing process
provides the power for
voice production or
phonation
Air is important
Read about it on page 379
RateRate
Speed is 120 to 180 words
If you talk too fast an audience doesn’t
understand
You run out of breath
How to cure
Take deep breathes
R A T
E
RATERATERATERATE RATERATERATERATE
PitchPitch
Highs and lows of your voices
Can’t sell a speech with narrow vocal
range or monotone
Like a bouncing ball - moving all the time
Gives different things emphasis
P I
T
C H
PitchPitch
Repeat the following emphasizing different
words (this is inflection)
“I think you are the best”
How does it change the meaning?
Lows
Highs
Emphasis!!!!!!!!!
VolumeVolume
The loudness or softness of your voice
Varies by mood or situation
whisper
Yell
ArticulationArticulation
The crispness of your
voice
Your tongue, lips and
jaw control this
Don’t drop letters
James Earl Jones is
very precise because
as a child he
stammered
PronunciationPronunciation
Saying the sounds properly
Learn how to pronounce everything in
your speech
Using Your BodyUsing Your Body
Your body should be a positive extension
of your message
What are some negative signals in a
speech?
Platform MovementPlatform Movement
Rhythm and flow -
purposeful movement
Don’t pace
Don ‘t wander
But do move
Accentuate speaking
Platform MovementPlatform Movement
 Start at the center or “square up”
 Move when changing sections
 Move to emphasize points
 End at the center
2 1
3
Start
End
Platform MovementPlatform Movement
Be comfortable
Move right leg first
Move toward audience
Don’t be extreme
Platform MovementPlatform Movement
Be aware of Proxemics or how much
space
Know number of steps
One
3 or 5 step
Be in control
GesturesGestures
Posture is how you hold your body
Gestures are the body in motion
Head, arms, and hands
GesturesGestures
“Never rise to speak ‘til you have
something to say; and when you have said
it, cease.”
-18th century American clergyman, John
Witherspoon
GesturesGestures
Be comfortable holding hands at side
Gesture above the waist
Up and out and down
GesturesGestures
Learn Gesture Zone
Learn to “Lift and Lay” Your Hands
No “flyaway”
No “judo-chop”
No “penguin-wave”
Practice the “String” Idea
Your FaceYour Face
If your face doesn’t sell it, your audience
doesn’t believe it
“The eyes are the widows to the soul”
Keep Eye Strategies inKeep Eye Strategies in
MindMind
Look at each person for a
number of seconds
Make eye contact at the
far ends
Have eye contact with
people, not things
What for feedbackWhat for feedback
Fidgeting?
Nodding and smiling?
Leaning back or forward?
Confused?
People straining to hear?
Recalling the FactsRecalling the Facts
 What are the four methods of delivery?
 How are they different and what are the advantages and
disadvantages of each?
 What is the power source for your voice?
 In addition to volume, what are the elements of your
delivery?
 What is the stress you give to certain words called?
 How important is it to know how to pronounce words?
 What other element in addition to your voice contributes
to delivery?
 How should you handle facial expressions, eye contact,
body movement, etc.?
Looking Back on Page 402 of textbook
VocabularyVocabulary
 delivery
 manuscript method
 memorized method
 extemporaneous method
 impromptu method
 vocalized pause
 power source
 vocal process
 oral cavity
 Rate
 pitch
 monotone
 inflection
 volume
 articulation
 pronunciation
 platform movement
 proxemics
 posture
List on Page 371 of textbook

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Chp 14 verbal

  • 1. Chapter 14Chapter 14 VerbalVerbal CommunicationCommunication It is not what you say, but how you say it.
  • 2. DeliveryDelivery The mode or manner that a speaker uses to transmit words to an audience. Four Types Manuscript method Memorized method Extemporaneous Impromptu
  • 3. Manuscript methodManuscript method  Write and read  Advantages  Unlikely to make mistake in content  Security blanket which gives confidence  Disadvantages  Might lose touch with audience  Can lose place  Lose animation  Unnatural Manuscript
  • 4. Manuscript methodManuscript method Special Delivery Tip Make writing easy to read Highlight key words Make sure it looks professional to audience MANUSCRIPT
  • 5. Memorized methodMemorized method  Write and commit speech to memory  Advantages  No notes  Can plan gestures, facial expressions, movement  Easily use props  Disadvantages  Can make you nervous  Can lose place  Puts the words in charge  Spend too much energy remembering MMemorized
  • 6. Memorized methodMemorized method Special Delivery Tip Memorize in small sections Practice Most important is beginning and end of speech Have a safety valve - relevant fact you can go to MEMORIZED
  • 7. Extemporaneous methodExtemporaneous method Don’t write it down word for word Use notes Write down key points and transitions The best type EExtemp
  • 8. Extemporaneous methodExtemporaneous method  Advantages  Natural  Can pay attention to audience feedback  Body can get into communication process  Most believable  Disadvantages  Might forget something  May not be fluent  But can dynamize your audience ExtempE
  • 9. Extemporaneous methodExtemporaneous method Special Delivery Tip: Control note cards Only have a few (two are best) Use an outline Practice EXTEMP
  • 10. Impromptu MethodImpromptu Method Not rehearsed “Off the Cuff” Calls for quick mind and instant audience analysis You will do this often IImpromptu
  • 11. Impromptu MethodImpromptu Method  Advantages  Natural  Can pay attention to audience feedback  Body can get into communication process  Can look witty and intelligent  Disadvantages  Dead space - vocal pauses  Fill with “uhs” and “like”  Can lose train of thought  Mistakes can cause lose of confidence IImpromptu
  • 12. Impromptu methodImpromptu method Special Delivery Tip: Think Know your audience IMPROMPTU
  • 13. What’s Best?What’s Best? Use some of all four How? Memorize Opening Have Notes Use impromptu comments to respond to audience Have portions (like poem) that you may read verbatim Manuscript ExtempMemorized Impromptu
  • 14. Using Your VoiceUsing Your Voice The power source for a special is the vocal process The breathing process provides the power for voice production or phonation Air is important Read about it on page 379
  • 15. RateRate Speed is 120 to 180 words If you talk too fast an audience doesn’t understand You run out of breath How to cure Take deep breathes R A T E RATERATERATERATE RATERATERATERATE
  • 16. PitchPitch Highs and lows of your voices Can’t sell a speech with narrow vocal range or monotone Like a bouncing ball - moving all the time Gives different things emphasis P I T C H
  • 17. PitchPitch Repeat the following emphasizing different words (this is inflection) “I think you are the best” How does it change the meaning? Lows Highs Emphasis!!!!!!!!!
  • 18. VolumeVolume The loudness or softness of your voice Varies by mood or situation whisper Yell
  • 19. ArticulationArticulation The crispness of your voice Your tongue, lips and jaw control this Don’t drop letters James Earl Jones is very precise because as a child he stammered
  • 20. PronunciationPronunciation Saying the sounds properly Learn how to pronounce everything in your speech
  • 21. Using Your BodyUsing Your Body Your body should be a positive extension of your message What are some negative signals in a speech?
  • 22. Platform MovementPlatform Movement Rhythm and flow - purposeful movement Don’t pace Don ‘t wander But do move Accentuate speaking
  • 23. Platform MovementPlatform Movement  Start at the center or “square up”  Move when changing sections  Move to emphasize points  End at the center 2 1 3 Start End
  • 24. Platform MovementPlatform Movement Be comfortable Move right leg first Move toward audience Don’t be extreme
  • 25. Platform MovementPlatform Movement Be aware of Proxemics or how much space Know number of steps One 3 or 5 step Be in control
  • 26. GesturesGestures Posture is how you hold your body Gestures are the body in motion Head, arms, and hands
  • 27. GesturesGestures “Never rise to speak ‘til you have something to say; and when you have said it, cease.” -18th century American clergyman, John Witherspoon
  • 28. GesturesGestures Be comfortable holding hands at side Gesture above the waist Up and out and down
  • 29. GesturesGestures Learn Gesture Zone Learn to “Lift and Lay” Your Hands No “flyaway” No “judo-chop” No “penguin-wave” Practice the “String” Idea
  • 30. Your FaceYour Face If your face doesn’t sell it, your audience doesn’t believe it “The eyes are the widows to the soul”
  • 31. Keep Eye Strategies inKeep Eye Strategies in MindMind Look at each person for a number of seconds Make eye contact at the far ends Have eye contact with people, not things
  • 32. What for feedbackWhat for feedback Fidgeting? Nodding and smiling? Leaning back or forward? Confused? People straining to hear?
  • 33. Recalling the FactsRecalling the Facts  What are the four methods of delivery?  How are they different and what are the advantages and disadvantages of each?  What is the power source for your voice?  In addition to volume, what are the elements of your delivery?  What is the stress you give to certain words called?  How important is it to know how to pronounce words?  What other element in addition to your voice contributes to delivery?  How should you handle facial expressions, eye contact, body movement, etc.? Looking Back on Page 402 of textbook
  • 34. VocabularyVocabulary  delivery  manuscript method  memorized method  extemporaneous method  impromptu method  vocalized pause  power source  vocal process  oral cavity  Rate  pitch  monotone  inflection  volume  articulation  pronunciation  platform movement  proxemics  posture List on Page 371 of textbook