Paceable helps teams collaborate over support email straight from within their inbox! When multiple team members are cc-ed on the same email, you can view "real-time" activities of other team members, share notes, assign tasks, schedule reminders etc. Paceable makes your team super-productive. Add to your Gmail. Now! - http://paceable.com

1. How Paceable Works

2. Your Business has Group Email Ids like:
contact@yourcompany.com
sales@yourcompany.com
support@yourcompany.com
careers@yourcompany.com

3. Multiple members in the team are part of this
contact@yourcompany.com
Sam Peter Rachel Steve Helen
Email that is received to this id is forwarded to everyone

4. Say a customer sends an email to
team@yourcompany.com:
Your Gmail Inbox Paceable App

5. With Paceable you can see “real-time” activities of
other team members who receive this email
Green Pen Icon:
[PK] is replying right now
Green Dot Icon:
[SM] is viewing the email right now
Grey Dot Icon:
[SA] has already viewed the email
Grey Pen Icon:
[HP] has saved a draft reply but not mailed

6. You can add and share notes about the customer, the
problem or the solution
These appear in the form of notifications
in the inbox of other team members.
And the comments are archived for this
particular email & available for future reference.

7. You can assign a task to your team member or
schedule a reminder [Coming Soon!]
Tasks can be assigned to
one or multiple team members
You can also view all assigned tasks & schedule
follow-up reminders for your team members

8. This also works when multiple team members
are just CC-ed on an Email!

9. Get Super-Productive
Add Paceable to your Gmail. Now!
Available on the Chrome Web Store: http://goo.gl/EuKu6
www.paceable.com