2. Social Care context
• Complex geographical challenges for delivering
social care services
• 1499 staff including 282 children and families
Social Workers
• Services provided across the spectrum,
from universal through to specialist

3. Social Care context
72,000 contacts for children and young people in 2011
7,000 children allocated to social care teams
800 children subject to Child Protection Plans
1100 children in care

4. Social Care context
• Multiple databases with multiple entry by practitioners
• No single view of the child
• Practitioners’ time is spent meeting the system’s needs
rather than being supported by it

5. Social Care aims
• Practitioners are supported in delivering
best practice efficiently
• Hampshire Children’s Services is supported in continuing to
deliver outstanding outcomes to children and young
people
• Single view of the child with single entry
• Children, carers and families’ views are readily accessible
and able to directly input to their records
• IT flexibly supports the needs of the individual
and the organisation

7. Education and Inclusion context
• Supporting and challenging education settings
for children from 0-19 years old
• Services for children, schools (including individual staff)
and governors
• Combination of sold services and statutory services –
financed from schools’ budgets or directly by
central government

8. Education and Inclusion context
• 13,000 children per academic year group in Hampshire
• 70 secondary schools
• Over 400 primary phase schools
(including infant, junior and primary schools)

9. Education and Inclusion context
• Multiple external data sources
• A series of individual service created databases and
reporting processes
• No single view of the child or organisation

10. Education and Inclusion aims
• Improved view of an individual child’s needs and educational
outcomes, particularly those from vulnerable groups
• Improved view of an organisation’s educational outcomes and the
skills and training of its staff in order to provide improved support
and challenge
• Support the provision and management of sold services
• Maintain strong communication and relationships with education
establishments
• IT flexibly supporting the needs of the individual member of staff,
individual service and Children’s Services

12. School context
• Provision of education for children from 0-19 years old
• Range of schools, academies, federations
• Fully bought-back services, currently extremely high rates
of over 98%
• 70 secondary schools
• Over 400 primary phase schools
(including infant, junior and primary schools)

13. School context
• Schools have separate management information
and curriculum content systems
• Need to link to corporate education databases
with appropriate reporting and analysis
• No single view of the child or organisation

14. School aims
• Provision of a single child profile to include data, content,
resources on the child
• Collaboration opportunities: sharing the child’s profile with the child’s family
and any appropriate professional in Children’s Services
• Improved view of an organisation’s educational outcomes and the skills and
training of its staff in order to provide improved support and challenge.
• Provision of transactional functions for collaboration and communication
with families and the Children’s Services department – for example.e.g. on-
line payments, resources booking
• Support the provision and management of sold services

15. School aims
• Improve communication and relationships with range of
Children’s Services
• ICT flexibly supports the needs of the individual and helps
support personalised learning
• ICT provides flexible work flows for school level and
consortia functions

17. Technical workstream
Success will be defined
by business outcomes,
not technical issues
BUT …
if the technology fails,
the project will fail

18. Technical priorities
• Performance and reliability
• Security and user management
• Ease of use
• Ability to integrate
• Impact on wider IT environment
• Flexibility
• Technology which supports rather than
constrains business outcomes

19. Technical - PQQ
• Background document
- Details of current infrastructure
(probably more than you need!)
- Corporate IT domain
- Education domain
• Questions
- Your experience of ensuring that the technology element
of a business change project is successful

25. Commercial aims
• Partnership
- Shared risk
- Joint responsibility
- Not outsourcing
• Incentivisation – ‘carrot’ not ‘stick’
• Balanced approach

26. Procurement process
Why Competitive Dialogue?
When a contracting authority:
• Cannot define the technical means of
satisfying their needs or objectives
• and/or are not able to objectively able to specify the legal
and/or financial make-up of a project

27. Supply chains
• Suppliers must form their own supply chains
• the Council will not make or break
consortia/supply chains
• required for Outline Solution Stage

28. Key stages and timelines
• PQQ
• Invitation to Participate in Dialogue
• Invitation to Submit Outline Solutions
• Supplier Presentations and Down Selection
• Detailed Dialogue Sessions
• Invitation to Submit Detailed Solutions
• Detailed Dialogue Sessions
• Down Selection
• Close Dialogue
• Invitation to Submit Final Tenders

29. PQQ weightings
1 to 19 (Organisation Details) - For information only
Question 20 to 23 - Provision of Financial Information Pass/Fail
Question 24 & 25 - Insurance Pass/Fail
Questions 26 to 36 - Business Practices Pass/Fail
Questions 37 to 39 - Professional Business Standing Pass/Fail
Questions 40 to 41 - Business Activities 10%
Questions 42 to 43 - Supply Chain and Sub-Contracting 15%
Question 44 - Technical Ability 10%
Questions 45 to 46 - Data 10%
Questions 47 to 49 - Change Management 20%
Questions 50 to 51 - Capacity Not scored
Questions 52 to 58 - Experience and References 35%

30. Financial Assessment
• Annual Contract Value of this procurement must not
exceed 20% of your organisation’s annual turnover
reported in your latest financial accounts
• N2 Check:
- Risk score of between 0 and 25 Fail
- Risk score of between 26 and 49 Pass
- Risk Score of 50 and over Pass

31. What do you need to submit?
• Completed PQQ
• References
• Additional Information Template
• Accounts

32. Do’s and Don’ts
DON’T
• make any assumptions without stating them
• rely on any information or knowledge you think the Council may have about you
• leave it to the last minute to submit your tender
• use any format or contacts other than Intend to raise or chase issues relating to
this procurement.
DO
• ensure that the format of your response follows the instructions set out
• ask questions prior to submission if you are unclear or don’t understand anything
• ensure that you monitor correspondence for PQQ amendments
• abide by the word limits set.

33. PQQ evaluation approach and timescales
• Deadline for questions
• PQQ Submission deadline:
7 August 2012, 2pm
• Compliance Checks
• Individual evaluation
2 individuals minimum per question
• Moderation
• Shortlisting
• Approval
• Exclusion Letters and Invitation to Participate in Dialogue