My concept in showing how organizations can move to a program-driven organization with the help of social networking and the right relationship management tools.

1. Association, Donor, or Customer Relationship Management System Database of Record: Holds all vital records of people, relationships and transactions Integration Points:SSO | Security | Group Identification Content Management System User-Driven Ecommerce & Profile Updates Event registration Email Marketing Abstract Management LMS What will we do? What can we do? Community Product Suite Members & End Users Benefit Organizational Staff Benefit Value-Creating and Extending Programs with web as center of program management Programs delivered and supported through multiple communication methods: In--person | Email | RSS | Web | Discussion Lists | User-Generated Content | Comments | Blogs | Webinars | Conference Calls | Documentation | Video Data input through website CoP Program Memorial Program Mentor Program Traditional website Community website Component Relations Program Retired Member Program Sponsorship Program Moving to a Program-Driven Organization with Higher Logic Volunteer Leader Training Program First Year Member Program Awards Program Future Industry Leaders Program