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Focus   Groups:   How   to   Develop   a   360*   View   of  Your   Target  Audience   Council of Community Clinics: Project SMART February 2008  Salt Lake City, Utah
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Centers for  Disease Control  and Prevention   to  provide capacity  building assistance  to health  departments and  community based  organizations. focus area 3
[object Object]
you are here
a focus group is NOT… ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
limitations   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],in-depth interviews  can be more appropriate
[object Object],[object Object],[object Object],[object Object],[object Object]
so…why is the truth so elusive?
Don’t   confuse   confirmation with consistency.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Beyond Listening:  Learning the Secret Language of Focus Groups  (Bonnie Goebert)   ,[object Object],[object Object],[object Object],[object Object]
every moderator has a… ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],But,  do not  rely  on them word for word;  use them as a guideline.
[object Object],[object Object]
questions  to ask first   ,[object Object],[object Object],[object Object]
informality   ,[object Object],[object Object],[object Object],[object Object]
consider the status of your participants
[object Object],[object Object],[object Object],As long as… the moderator  does not  trivialize  matters
[object Object],[object Object],[object Object],[object Object],Participation is a RISK.
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Encourage  divergent thinking  and thoughts  within the group.
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
asking the right questions in the right way   ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
avoid closed ended ?s ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Why?
Makes people shut down…Presumably, because when  you don’t  say it again  you are  implying,  that’s bad. that’s good…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
non verbal  behavior   ,[object Object],[object Object]
[object Object],choice in vocabulary  comfort expressing self  sudden inarticulateness  speed of speaking  emotional level  degree of energy
projective  techniques   ,[object Object],[object Object],[object Object]
paralinguistic   ,[object Object],[object Object],[object Object]
Non-leading
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Speaking as a average consumer,  I’d have to say that your demographic niche is very well targeted!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Focus Group Presentation

  • 1. Focus Groups: How to Develop a 360* View of Your Target Audience Council of Community Clinics: Project SMART February 2008 Salt Lake City, Utah
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  • 12. so…why is the truth so elusive?
  • 13. Don’t confuse confirmation with consistency.
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  • 22. consider the status of your participants
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  • 28. Encourage divergent thinking and thoughts within the group.
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  • 37. Makes people shut down…Presumably, because when you don’t say it again you are implying, that’s bad. that’s good…
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  • 51. Speaking as a average consumer, I’d have to say that your demographic niche is very well targeted!
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