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For Your Viewing Pleasure: Using YouTube to Get New Patients for the Eye Care Industry

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For Your Viewing Pleasure: Using YouTube to Get New Patients for the Eye Care Industry

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It’s a visual world and every practice has a story to tell. Google’s Jessie Hochhalter shares insights on video marketing, trends, and advertising on the internet’s second largest search engine (YouTube).

- Video marketing trends in the eye care industry
- Using YouTube to reach your ideal target audience
- Ways consumers are engaging with video; watching, sharing, live feeds
- Understanding video advertising; how ads appear in/on your videos
- See how other businesses are using video advertising to drive results

It’s a visual world and every practice has a story to tell. Google’s Jessie Hochhalter shares insights on video marketing, trends, and advertising on the internet’s second largest search engine (YouTube).

- Video marketing trends in the eye care industry
- Using YouTube to reach your ideal target audience
- Ways consumers are engaging with video; watching, sharing, live feeds
- Understanding video advertising; how ads appear in/on your videos
- See how other businesses are using video advertising to drive results

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For Your Viewing Pleasure: Using YouTube to Get New Patients for the Eye Care Industry

  1. 1. For Your Viewing Pleasure: Using YouTube to Get New Patients marketing@surefirelocal.com
  2. 2. Imagine the Possibilities SurefireLocal.com 2 1. Publish directly to your website and social media channels. Monitor & respond instantly 3. Respond to customer reviews & use best practices 5. Submit your business to local directories and check your current listings 4. Monitor online reviews across multiple channels, respond directly 2. Activate Google AdWords & Facebook Advertising campaigns optimized for leads, specifically for your industry 7. Analyze and understand your data to help inform future marketing decisions and investments 6. Manage your incoming leads, get text notifications, and follow-up directly from your smartphone And much more!
  3. 3. Confidential + Proprietary Jessie Hochhalter Jessie Hochhalter is on the Partner Enablement team at Google. In her career, she has held roles ranging from Digital Advertising Operations Manager to Multimedia Advertising Director. She has an MBA from California Lutheran University, a BA in Philosophy from UC Berkeley and a BS in Business from UC Berkeley’s Haas School of Business. She is very passionate about helping businesses thrive in an ever-changing advertising landscape, as well as music, fitness and pitbull rescue. Global Programs Lead, Partner Enablement
  4. 4. Confidential + ProprietaryConfidential + Proprietary Reaching More Patients with YouTube Surefire Local | Google Jessie Hochhalter
  5. 5. Confidential + Proprietary REACH was once scarce, and ATTENTION plentiful. Now, REACH is fragmented, and ATTENTION scarce.
  6. 6. Confidential + Proprietary Proprietary + Confidential reach attention
  7. 7. Confidential + Proprietary Proprietary + Confidential reach attention 93%1B SEARCH, MAPS, PLAY
  8. 8. Confidential + Proprietary YouTube increases favorability, consideration, and purchase intent. Search prioritizes qualified leads generated by YouTube, and drive them to the website YouTube with PPC Connects Brand + Performance
  9. 9. BY 2019, 80% OF THE WORLD’S INTERNET TRAFFIC WILL BE VIDEO
  10. 10. Confidential + Proprietary Proprietary + Confidential HALF of viewers under the age of 32 will not subscribe to a pay TV service. By 2025, Proprietary + Confidential
  11. 11. Confidential + Proprietary intention
  12. 12. Confidential + Proprietary2007 2017 when we’re at our computer; mainly search all devices, all the time; not just search
  13. 13. Confidential + Proprietary Actions speak loudly.
  14. 14. Confidential + Proprietary Proprietary + Confidential Who is searching for eye care? ● 34.4M + purchasers per year ● 1.5 avg. purchases made per person in last 12 mo ● 62% women, 38% men ● 52 years old ● $67k Household Income Proprietary + Confidential Source: The 2015 LSA Local Media Tracking Study is conducted by Burke, Inc. to obtain and track media usage for local product/service searching. The 2015 survey was conducted online from Jan to Dec, with participants recruited from an online panel partner. A general population sample of n=8,014 age 18+ were obtained for 2015, balanced by key demographics to the U.S. Census
  15. 15. Confidential + Proprietary Proprietary + Confidential “Vision” Queries on YouTube Search YOY Growth - June 2016 to May 2017 178% increase YoY
  16. 16. Confidential + Proprietary Proprietary + Confidential Skip Ad
  17. 17. Confidential + Proprietary Pre roll is a video that is played before the video the person wants to watch. There are two types of pre-rolls: Unskippable *Length limitation *Doesn’t add to view count *No engagement *Not recommended Skippable (True View ad) *Longer formats *Adds to view count *Engaging content *Recommended
  18. 18. Confidential + Proprietary TrueView Ad Formats
  19. 19. Confidential + ProprietaryConfidential + Proprietary Sources: Ipsos/Google 2012, and Results for 972 2014-15 US TrV campaigns: search - avg. increase 13% To win attention and action, let people choose to watch your ad. 8 out of 10 viewers prefer TrueView to standard non-skippable ads ● People who choose to watch a video are 75% more engaged than those who are forced ● 65% of TrueView campaigns saw a significant lift in brand-related search ● YouTube is moving to 100% skippable and 6-second ads Proprietary + Confidential TrueView is Skippable
  20. 20. SurefireLocal.com 20 Say yes and we’ll reach out to you with the Google AdWords eBook… and give you a free demo of the Surefire Local Marketing Cloud Visit https://www.surefirelocal.com/surefire-local-marketing-cloud/ Email marketing@surefirelocal.com Quick water break!
  21. 21. Confidential + Proprietary TrueView ads are called TrueView because the advertiser only pays if the person does not skip* the ad. *We’re not talking about the first 5 seconds!
  22. 22. Confidential + Proprietary 5 seconds Non-skippable, free Up to 29 seconds free (if the ad is 30s or longer) In the TrueView cost per view model, you only pay when someone actually watches or engages with your ad (similar to CPC)
  23. 23. Confidential + Proprietary 100% OF PEOPLE DID NOT COME TO YOUTUBE TO WATCH YOUR AD.
  24. 24. Confidential + Proprietary YouTube (mobile only) ABC TBSCBSFOXNBC SOURCE: Nielsen NPower, Nielsen Online @Plan, comscore Video & Mobile Metrix. March 2016 (A18-49) CW 65% 53% 51% 57%60% 37% YouTube (desktop) 37% 36% 258 365 98 188 305 265444 331 * comscore measurement undervalues video currently as the develop better mobile video tracking implementation. Food for thought… Evaluating Nielsen GRP’s
  25. 25. Confidential + Proprietary 102B minutes 10B Total online video watch A25-54 YouTube Netflix MicrosoftComcast NBCUniversal Hulu 3.8B Yahoo! 36B *comScore reporting 6.8B Facebook 3.8B 1.6B 1.2B YouTube accounts for 35% of all online watch time YouTube is the #1 online platform for video reaches over 90% of internet users A25-54
  26. 26. Confidential + Proprietary YouTube Targeting Hits Entire Purchase Funnel Demographic Targeting Based on age, gender, parental status, etc. Affinity Audiences Reach users based on what they love In-Market Audiences Actively researching & intending to purchase Keywords Browsing content relevant to your keyword list Remarketing Re-engage to drive ROI
  27. 27. Proprietary + Confidential Audible/Viewable Ads Drive More Lift
  28. 28. Proprietary + Confidential 75%+ of studies drove significant ad recall 58%+ of studies drove brand awareness 21% avg. relative lift vs. control 12% avg. relative lift vs. control Brand Lift meta study YouTube Ads Consistently Drive Lift
  29. 29. 95% 93% Internal only data
  30. 30. Confidential + Proprietary Proprietary + Confidential Viewers DON’T Pay Attention to 55% of TV Ad Time Think with Google: “Ad Attention Research: Effectiveness Hinges on More Than Just Reach” https://www.thinkwithgoogle.com/infographics/ad-attention-research-youtube-vs-tv.html
  31. 31. Confidential + Proprietary :30/:15 :06 + OUR KEY TO UNLOCKING ATTENTION
  32. 32. Confidential + Proprietary only pay when someone actually watches built to be effective with short attention spans + OUR KEY TO UNLOCKING ATTENTION
  33. 33. Confidential + Proprietary build it boost & sustain it keep it fresh ▶ ▶ ▶ ▶ ! Having users’ ATTENTION means we can build and sustain share of mind faster & more efficiently.
  34. 34. Confidential + Proprietary Proprietary + Confidential Key Takeaways ● Reach is now plentiful, but attention is scarce ○ Attention → Engagement ○ Engagement → Action ○ Action → Conversions ○ Conversions → $$$ ● YouTube has ○ 90% reach and 93% viewability ○ A Cost-Per-View model ● Vision-related searches on YouTube are up 178% YoY
  35. 35. Q&A Get a Complimentary Digital Marketing Consult Call (888) 804-8685 Email marketing@surefirelocal.com and a Google Chromecast just for chatting! SurefireLocal.com 35

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