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Threats and Opportunities in
Media: Piracy and Pricing
   Joel Waldfogel
   The Wharton School
   University of Pennsylvania

   Supernova 2008
   June 18, 2008
New Challenges and Opportunities
for Media Products
 ! Piracy as threat to appropriability
 ! Pricing to the rescue?
New Technologies

 ! Service   flow from media at all-time high
 ! But it’s hard to control distribution
   !   Music, movies,TV, games,…
 ! How  can sellers appropriate consumers’
   valuation?
 ! Threats to all media
Unauthorized Distribution and Sales

 ! Not  obvious whether “file sharing” is a
   friend or a foe
   !   Substitution or stimulation
 ! Interesting    differences across media
   ! Music
   ! Movies

   ! Television
Conceptual Framework

  Prior to unauthorized access, single-price
  monopolists:                         Each point represents somebody’s
                                              willingness to pay for something
                  High-valuation situations
                  produce “bonus” for
                  consumers

                            Low-valuation situations
                            are lost opportunities


   Rectangle is revenue
Unauthorized use segments
demand
  One possibility: unauth’d users are low-value demanders




  ! "#$%&#$'()*+,#$-
     ! $.',.()'/*0*$1*
     ! 2.$(13*/('-*)'45')6*7'&.1,8'6+0*'(9#::*8
Or maybe:
unauth’d users are high-valuation demanders




  Then CS increases, and revenue and deadweight loss decrease

  Key point: effects of unauthorized use hinge on whether material
  would have been used through authorized channels
  absent the unauthorized use
But: Sharing Might Simulate Buying

  ! Collectivelywe might buy stuff we
    wouldn’t buy alone

  ! Sampling   as inducement to buy

  ! Plausibility
              of mechanisms varies
    across media
Differences across Media

 !   Music
     !   Close substitute, quick and easy to get
     !   Divided attention
 !   Movies
     !   Web offers poor substitute, DVD copying better
     !   Undivided attention
 !   TV different?
     !   Episodes complements
     !   Demand stimulation plausible
Pressure from Events
    Music industry in crisis
                                                   CD Shipments

                   1000
                    900
                    800
      Units (mil




                    700                                                           total
                    600                                                           certifications
                    500
                    400
                    300
                          93

                               94

                                    95

                                         96

                                              97

                                                    98

                                                         99

                                                              00

                                                                   01

                                                                        02

                                                                             03
                      19

                               19

                                    19

                                         19

                                              19

                                                   19

                                                         19

                                                              20

                                                                   20

                                                                        20

                                                                             20
                                                     year


     Source: RIAA

     Is downloading the cause?
YouTube Growth




          We’ve been living through an “experiment”
Networks huffy about unauthorized content
Hard to get data, so survey-based micro data
on movies, music, TV

  !   How much do you consume through authorized
      channels?
       ! CDs purchased
       ! Movie rental, purchase
       ! Watching traditional TV (or authorized)
  !   How much do you consume through unauthorized
      channels?
       ! Unpaid song downloading
       ! DVD copying
       ! Unauthorized web viewing
  !   Same questions retrospectively to create panel
Findings Differ across Media
Music Findings

 ! Lots of unpaid consumption
 ! Significant sales displacement, but far
   less than 1:1
   !   Consumers download low-value music
 ! Downloading’s    benefit to consumers
   ! 1/3 from sellers
   ! 2/3 from heaven (reduced DWL)
Movies: Hollywood Ending

 !   Amount of unpaid consumption low, but rate of
     displacement high
 !   Large, almost 1:1
     !   Gains to consumers are mostly transfers from
         sellers rather than reduced DWL, as in music
     !   Why so high?
          !   Copying still cumbersome
          !   Even when faster, movies require undivided attention
 !   Ominous, as copying gets easier
TV Results

 !   Overall, TV viewing almost flat, web viewing
     up 4 hours per week
 !   Implied change in weekly hours
     !   Half authorized, half unauthorized
 !   Effect on networks depends on value of
     viewers on TV vs authorized web
 !   Less displacement than in movies and music
     !   Movies (1:1) … music (less) …TV ( none?)
Pricing to the Rescue?
Pricing to the Rescue?

 ! How   much revenue is foregone by
   uniform pricing at $0.99, relative to other
   pricing schemes:
   ! another uniform price, component pricing,
     pure bundling, (& more)
   ! Person-specific pricing (“3rd degree”)

 ! How  much of surplus is appropriable with
   “fancy pricing”?
Managerial Motivation

 ! Could sellers make more money?
 ! Important Aside:
   !   Apple sells songs and hardware
        ! 2007 iTunes revenue = $1.7 billion
        ! 2007 iPod revenue ! $8 billion

   !   More on this later
 ! Couldsellers make more money, holding
   consumers harmless?
Direct Elicitation

 ! Ask 500 students how highly they value
   50 songs
    !   Top songs at iTunes, early January 2008
 ! “You    can observe a lot just by watching”

                        (Yogi Berra,
                        Yankee catcher and philosopher)
Survey Songs and their Valuations

 Song name                                                        mean    25th pctile   median   75th pctile
 Apologize (feat. OneRepublic) - Timbaland                        $2.37     $0.59       $1.39      $2.67
 Big Girls Don't Cry (Personal) – Fergie                          $1.16     $0.08       $0.53      $1.22
 Bubbly - Colbie Caillat                                          $1.47     $0.08       $0.68      $1.73
 Clumsy - Fergie
                                                  variation       $0.78     $0.04       $0.29      $1.01
 Crank That (Soulja Boy) - Soulja Boy Tell 'Em                    $2.00     $0.28       $1.01      $2.10
 Crushcrushcrush - Paramore                                       $0.58     $0.01       $0.13      $0.71
 Cyclone (feat. T-Pain) - Baby Bash                               $1.29     $0.08       $0.56      $1.45
 Don't Stop the Music - Rihanna                                   $1.40     $0.11       $0.63      $1.44
 Feedback - Janet                                                 $0.63     $0.01       $0.11      $0.57
 Hate That I Love You (feat. Ne-Yo) - Rihanna                     $1.30     $0.10       $0.55      $1.47
 Hero/Heroine (Tom Lord-Alge Mix) - Boys Like Girls               $0.77     $0.02       $0.26      $1.00
 Hey There Delilah - Plain White T's                              $2.02     $0.15       $0.94      $2.02
 How Far We've Come - Matchbox Twenty                             $1.41     $0.10       $0.69      $1.47
 Hypnotized (feat. Akon) - Plies                                  $1.15     $0.06       $0.48      $1.12
 I Don't Wanna Be In Love (Dance Floor Anthem) - Good Charlotte   $1.06     $0.06       $0.47      $1.20
 Into the Night (feat. Chad Kroeger) - Santana                    $1.49     $0.09       $0.71      $1.53
 Kiss Kiss (feat. T-Pain) - Chris Brown                           $1.45     $0.12       $0.85      $1.70
 Love Like This - Natasha Bedingfield                             $1.04     $0.06       $0.43      $1.06
 Love Song - Sara Bareilles                                       $1.02     $0.05       $0.37      $1.07
 Low (feat. T-Pain) - Flo Rida                                    $1.60     $0.11       $0.88      $1.93
Variation across songs and
respondents
      Distribution of Cumulative Valuations, Smoothed (0.25)
 80
 60
 40




                                                                     Median respondent
                                                                     is willing to pay $20 for
                                                                     his/her top 10 songs.
 20




                                                                     vs $40 for 75th p’ctile,
                                                                     and $12 for 25th p’ctile
 0




      0        10          20            30             40      50
                                 Songs

                    25th Percentile           50th Percentile
                    75th Percentile




  Related fact: songs explain 4 percent of variation, individuals explain 40 percent
Correlation of Valuations
                           Correlations of Song Valuations
                                   Smoothed Data .25
            3
            2
  D e n si ty
            1
            0




                 0           .2            .4          .6      .8
                                       Correlation




                Relevant to whether bundling will enhance revenue:
                Less so as song valuations are more positively correlated
Resulting demand curve

 ! …ordering                   valuations from highest to
  lowest
                              Demand Curve, Smoothed (0.25)
              20
              15
       V al u a ti o n
            105
              0




                         0   5000    10000              15000   20000   25000
                                             Quantity
Revenue Function

 ! Findrevenue-maximum, associated
  price, etc. (MC=0)
Revenue Maximizing Uniform
Pricing
 ! Current:   99 cents
   !   (revenue = $7,364 in sample)
 ! Revenue     maximizing: $1.87
   ! (revenue = $8,158)
   ! 12 percent increase
Revenue relative to current pricing
                      1.12



                       1.1



                      1.08



                      1.06
  relative to $0.99




                      1.04



                      1.02



                        1



                      0.98



                      0.96



                      0.94
                             Uniform (0.99)   Uniform (1.87)   Song-specific   Bundle
Song-Specific (Component) Pricing

 ! Calculate  demand curve for each song
 ! Currently in use at
   ! Amazon (a little)
   ! Amie Street
Song-Specific Pricing


                                      Song-Specific PS-Maximizing Prices
                                                Smoothed data 0.25




                         2 .5
                         2 1 .5
                   D e n si ty
                         1
                         .5
                         0
                                  1         2               3        4     5
                                                       price
Revenue relative to current pricing
                                1.2




                               1.15




                                1.1
 relative to uniform ($0.99)




                               1.05




                                 1




                               0.95




                                0.9
                                      Uniform (0.99)   Uniform (1.87)   Song-specific   Bundle
Selling songs as a bundle

 ! Can  increase revenue even when
   correlations are positive
 ! Should increase revenue more as bundle
   size increases
 ! Optimal price for these 50 songs is
   $36.08.
Revenue relative to current pricing
                               1.4




                               1.2




                                1
 relative to uniform ($0.99)




                               0.8




                               0.6




                               0.4




                               0.2




                                0
                                     Uniform (0.99)   Uniform (1.87)   Song-specific   Bundle
…and little surplus is appropriated
   0.35




    0.3




   0.25




    0.2




   0.15




    0.1




   0.05




     0
          Uni f or m(0.99)   Uni f or m(1.87)   Song-speci f i c   Bundl e
Consumers Fare Worse under
Alternatives to Uniform 99
                                   1.2




                                    1




                                   0.8
  CS relative to uniform ($0.99)




                                   0.6                                                              Series1




                                   0.4




                                   0.2




                                    0
                                         Uniform (0.99)   Uniform (1.87)   Song-specific   Bundle
But it’s possible

 ! …to raise revenue, holding consumers
   harmless
 ! Can keep CS at its 99 cent level, raise
   revenue by 10 percent
 ! (Keep the hardware valuable)
So Far…

 ! We’ve raised revenue by nearly 10
   percent
   !   …but not above 1/3 of surplus
 ! We   haven’t tried the heavy artillery –
   mixed bundling – yet
 ! MB does better, but still delivers only a
   third of surplus as revenue
Discriminatory Pricing

 !     So far, we’ve gotten PS only up to 1/3.
 !     How about 3rd degree?
 2.5


  2
                                                                     Person-specific pricing raises
 1.5
                                                                     revenue substantially
  1


 0.5

                                                                  But more feasible discrimination
  0
       uniform   gender   ethnicity   resident   age   person-    does little.
        (0.99)                          alien          specific
Summing up fancy pricing

 ! Is   the glass half empty or half full?
Summing up fancy pricing

 ! Glass      half full:
   !   More revenue is available
        !   Even holding consumers harmless




                      Hey Steve –
                      $1.8 bil x 9 pct
                      =$162 mil.
                      Best, Joel
Summing up fancy pricing

 ! Glass      half full:
   !   More revenue is available (10 percent)
        !   Even holding consumers harmless
 ! Glass      half empty:
   !   Relatively small share of surplus available
       as revenue, even with feasible fancy pricing
       schemes
Finally

 ! Music industry hurting from piracy even
   as service stream historically high
    !   need clever ways to appropriate value
 ! It’s   happening
    !   Nokia and Apple (reportedly) currently
        contemplating bundling
 ! Additional    challenge:
    !   How to share revenue with bundle pricing
I’d love to hear from you



 ! Email
       me at
  waldfogj@wharton.upenn.edu

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Waldfogel Supernova 2008

  • 1. Threats and Opportunities in Media: Piracy and Pricing Joel Waldfogel The Wharton School University of Pennsylvania Supernova 2008 June 18, 2008
  • 2. New Challenges and Opportunities for Media Products ! Piracy as threat to appropriability ! Pricing to the rescue?
  • 3. New Technologies ! Service flow from media at all-time high ! But it’s hard to control distribution ! Music, movies,TV, games,… ! How can sellers appropriate consumers’ valuation? ! Threats to all media
  • 4. Unauthorized Distribution and Sales ! Not obvious whether “file sharing” is a friend or a foe ! Substitution or stimulation ! Interesting differences across media ! Music ! Movies ! Television
  • 5. Conceptual Framework Prior to unauthorized access, single-price monopolists: Each point represents somebody’s willingness to pay for something High-valuation situations produce “bonus” for consumers Low-valuation situations are lost opportunities Rectangle is revenue
  • 6. Unauthorized use segments demand One possibility: unauth’d users are low-value demanders ! "#$%&#$'()*+,#$- ! $.',.()'/*0*$1* ! 2.$(13*/('-*)'45')6*7'&.1,8'6+0*'(9#::*8
  • 7. Or maybe: unauth’d users are high-valuation demanders Then CS increases, and revenue and deadweight loss decrease Key point: effects of unauthorized use hinge on whether material would have been used through authorized channels absent the unauthorized use
  • 8. But: Sharing Might Simulate Buying ! Collectivelywe might buy stuff we wouldn’t buy alone ! Sampling as inducement to buy ! Plausibility of mechanisms varies across media
  • 9. Differences across Media ! Music ! Close substitute, quick and easy to get ! Divided attention ! Movies ! Web offers poor substitute, DVD copying better ! Undivided attention ! TV different? ! Episodes complements ! Demand stimulation plausible
  • 10. Pressure from Events Music industry in crisis CD Shipments 1000 900 800 Units (mil 700 total 600 certifications 500 400 300 93 94 95 96 97 98 99 00 01 02 03 19 19 19 19 19 19 19 20 20 20 20 year Source: RIAA Is downloading the cause?
  • 11. YouTube Growth We’ve been living through an “experiment”
  • 12. Networks huffy about unauthorized content
  • 13. Hard to get data, so survey-based micro data on movies, music, TV ! How much do you consume through authorized channels? ! CDs purchased ! Movie rental, purchase ! Watching traditional TV (or authorized) ! How much do you consume through unauthorized channels? ! Unpaid song downloading ! DVD copying ! Unauthorized web viewing ! Same questions retrospectively to create panel
  • 15. Music Findings ! Lots of unpaid consumption ! Significant sales displacement, but far less than 1:1 ! Consumers download low-value music ! Downloading’s benefit to consumers ! 1/3 from sellers ! 2/3 from heaven (reduced DWL)
  • 16. Movies: Hollywood Ending ! Amount of unpaid consumption low, but rate of displacement high ! Large, almost 1:1 ! Gains to consumers are mostly transfers from sellers rather than reduced DWL, as in music ! Why so high? ! Copying still cumbersome ! Even when faster, movies require undivided attention ! Ominous, as copying gets easier
  • 17. TV Results ! Overall, TV viewing almost flat, web viewing up 4 hours per week ! Implied change in weekly hours ! Half authorized, half unauthorized ! Effect on networks depends on value of viewers on TV vs authorized web ! Less displacement than in movies and music ! Movies (1:1) … music (less) …TV ( none?)
  • 18. Pricing to the Rescue?
  • 19. Pricing to the Rescue? ! How much revenue is foregone by uniform pricing at $0.99, relative to other pricing schemes: ! another uniform price, component pricing, pure bundling, (& more) ! Person-specific pricing (“3rd degree”) ! How much of surplus is appropriable with “fancy pricing”?
  • 20. Managerial Motivation ! Could sellers make more money? ! Important Aside: ! Apple sells songs and hardware ! 2007 iTunes revenue = $1.7 billion ! 2007 iPod revenue ! $8 billion ! More on this later ! Couldsellers make more money, holding consumers harmless?
  • 21. Direct Elicitation ! Ask 500 students how highly they value 50 songs ! Top songs at iTunes, early January 2008 ! “You can observe a lot just by watching” (Yogi Berra, Yankee catcher and philosopher)
  • 22. Survey Songs and their Valuations Song name mean 25th pctile median 75th pctile Apologize (feat. OneRepublic) - Timbaland $2.37 $0.59 $1.39 $2.67 Big Girls Don't Cry (Personal) – Fergie $1.16 $0.08 $0.53 $1.22 Bubbly - Colbie Caillat $1.47 $0.08 $0.68 $1.73 Clumsy - Fergie variation $0.78 $0.04 $0.29 $1.01 Crank That (Soulja Boy) - Soulja Boy Tell 'Em $2.00 $0.28 $1.01 $2.10 Crushcrushcrush - Paramore $0.58 $0.01 $0.13 $0.71 Cyclone (feat. T-Pain) - Baby Bash $1.29 $0.08 $0.56 $1.45 Don't Stop the Music - Rihanna $1.40 $0.11 $0.63 $1.44 Feedback - Janet $0.63 $0.01 $0.11 $0.57 Hate That I Love You (feat. Ne-Yo) - Rihanna $1.30 $0.10 $0.55 $1.47 Hero/Heroine (Tom Lord-Alge Mix) - Boys Like Girls $0.77 $0.02 $0.26 $1.00 Hey There Delilah - Plain White T's $2.02 $0.15 $0.94 $2.02 How Far We've Come - Matchbox Twenty $1.41 $0.10 $0.69 $1.47 Hypnotized (feat. Akon) - Plies $1.15 $0.06 $0.48 $1.12 I Don't Wanna Be In Love (Dance Floor Anthem) - Good Charlotte $1.06 $0.06 $0.47 $1.20 Into the Night (feat. Chad Kroeger) - Santana $1.49 $0.09 $0.71 $1.53 Kiss Kiss (feat. T-Pain) - Chris Brown $1.45 $0.12 $0.85 $1.70 Love Like This - Natasha Bedingfield $1.04 $0.06 $0.43 $1.06 Love Song - Sara Bareilles $1.02 $0.05 $0.37 $1.07 Low (feat. T-Pain) - Flo Rida $1.60 $0.11 $0.88 $1.93
  • 23. Variation across songs and respondents Distribution of Cumulative Valuations, Smoothed (0.25) 80 60 40 Median respondent is willing to pay $20 for his/her top 10 songs. 20 vs $40 for 75th p’ctile, and $12 for 25th p’ctile 0 0 10 20 30 40 50 Songs 25th Percentile 50th Percentile 75th Percentile Related fact: songs explain 4 percent of variation, individuals explain 40 percent
  • 24. Correlation of Valuations Correlations of Song Valuations Smoothed Data .25 3 2 D e n si ty 1 0 0 .2 .4 .6 .8 Correlation Relevant to whether bundling will enhance revenue: Less so as song valuations are more positively correlated
  • 25. Resulting demand curve ! …ordering valuations from highest to lowest Demand Curve, Smoothed (0.25) 20 15 V al u a ti o n 105 0 0 5000 10000 15000 20000 25000 Quantity
  • 26. Revenue Function ! Findrevenue-maximum, associated price, etc. (MC=0)
  • 27. Revenue Maximizing Uniform Pricing ! Current: 99 cents ! (revenue = $7,364 in sample) ! Revenue maximizing: $1.87 ! (revenue = $8,158) ! 12 percent increase
  • 28. Revenue relative to current pricing 1.12 1.1 1.08 1.06 relative to $0.99 1.04 1.02 1 0.98 0.96 0.94 Uniform (0.99) Uniform (1.87) Song-specific Bundle
  • 29. Song-Specific (Component) Pricing ! Calculate demand curve for each song ! Currently in use at ! Amazon (a little) ! Amie Street
  • 30. Song-Specific Pricing Song-Specific PS-Maximizing Prices Smoothed data 0.25 2 .5 2 1 .5 D e n si ty 1 .5 0 1 2 3 4 5 price
  • 31. Revenue relative to current pricing 1.2 1.15 1.1 relative to uniform ($0.99) 1.05 1 0.95 0.9 Uniform (0.99) Uniform (1.87) Song-specific Bundle
  • 32. Selling songs as a bundle ! Can increase revenue even when correlations are positive ! Should increase revenue more as bundle size increases ! Optimal price for these 50 songs is $36.08.
  • 33. Revenue relative to current pricing 1.4 1.2 1 relative to uniform ($0.99) 0.8 0.6 0.4 0.2 0 Uniform (0.99) Uniform (1.87) Song-specific Bundle
  • 34. …and little surplus is appropriated 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0 Uni f or m(0.99) Uni f or m(1.87) Song-speci f i c Bundl e
  • 35. Consumers Fare Worse under Alternatives to Uniform 99 1.2 1 0.8 CS relative to uniform ($0.99) 0.6 Series1 0.4 0.2 0 Uniform (0.99) Uniform (1.87) Song-specific Bundle
  • 36. But it’s possible ! …to raise revenue, holding consumers harmless ! Can keep CS at its 99 cent level, raise revenue by 10 percent ! (Keep the hardware valuable)
  • 37. So Far… ! We’ve raised revenue by nearly 10 percent ! …but not above 1/3 of surplus ! We haven’t tried the heavy artillery – mixed bundling – yet ! MB does better, but still delivers only a third of surplus as revenue
  • 38. Discriminatory Pricing ! So far, we’ve gotten PS only up to 1/3. ! How about 3rd degree? 2.5 2 Person-specific pricing raises 1.5 revenue substantially 1 0.5 But more feasible discrimination 0 uniform gender ethnicity resident age person- does little. (0.99) alien specific
  • 39. Summing up fancy pricing ! Is the glass half empty or half full?
  • 40. Summing up fancy pricing ! Glass half full: ! More revenue is available ! Even holding consumers harmless Hey Steve – $1.8 bil x 9 pct =$162 mil. Best, Joel
  • 41. Summing up fancy pricing ! Glass half full: ! More revenue is available (10 percent) ! Even holding consumers harmless ! Glass half empty: ! Relatively small share of surplus available as revenue, even with feasible fancy pricing schemes
  • 42. Finally ! Music industry hurting from piracy even as service stream historically high ! need clever ways to appropriate value ! It’s happening ! Nokia and Apple (reportedly) currently contemplating bundling ! Additional challenge: ! How to share revenue with bundle pricing
  • 43. I’d love to hear from you ! Email me at waldfogj@wharton.upenn.edu