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Now Look
at the Mess
You’ve
Made
   Source: Google Image
The mission of this book is to put corporate executives on notice
 that they have created a monster called performance review.
  They’ve built a corporate culture where bullsh*t,
                                            not
   straight talk, is the communication ethic of
                       choice.
Reviewing performance is   good, it should
    happen every day. But employees need
evaluation they can believe, not the fraudelent ones
they receive. They need evaluations that are driven
    by need,   not a date on calendar.
Those Who Can’t, Get Promoted

 The boss’s assessment is really about whether the
                                    boos
“likes” you or “comfortable” with you. None
of this good for the company unless the boss is some kind of
extremely genius & able to read employee’s inner talents &
personal priorities with laser accuracy.It’s   impossible.




            Source: Google Image
Manager don’t just abuse the performance review; the performance review
                   allowing bad managers to hide their
         abuses them, by
       incompetence & preventing good managers from
        getting the employee honesty that allows them
                    to use their competence




Source: Google Image
Getting rid of the performance review is a big
                                step forward in
 allowing a boss & the boss’s direct reports to
communicate candidly about what’s needed for better results
                               on the job.


Performance review won’t get you there, since it’s
   just about the boss getting the subordinate to buy into his/her way of
 thinking. With performance reviews, the subordinate’s agenda is ignored.
Without them, I know your agenda, you know
         mine, & we go from there.
If the Performance Review
Doesn’t Work, Why Does
Everyone Use it?




                Source: Google Image
ARE YOU READY,
  PAK RADIT?
Lipstick on the Pig
Recognizing such flaws, corporate executives tried to fix it by coming up with
        measures that similar with     “lipstick on the pig”.
“Shows leadership”, “Take Initiative”, “Communicates effectively”, and “works
 well in a team to motivate employees to do what was right for the company.
   But these criteria sound like kindergarten’s report card- were difficult to
quantify & require. Specifically,
                    they did nothing to inspire
   workers to think outside the box, to step
outside the metrics that had been designed for
                     them.


                Source: Google Image
But Guess, Who It’s Good For?

The performance review may not
                           be good for employees. It may
not be good for companies. But it sure as hell is good for
                  the HR people
The problem isn’t that HR people are bad people. The problem is that they
 have the politics all wrong. They want authority, they want to be listened
   to, and the performance review is the way they get it. This   is a
                    power grab, pure & simple.


                      Source: Google Image
Imagine the HR department’s life without the performance review. It would be
  pretty basic  support stuff. They do recruitment, legwork, administer
 health & retirement plants. They keep the employment statistics. If there
 was a problem, they would report on it, and then kick
             the problem to another department.

 Enter the performance review. Suddenly, HR can argue they are essential to the
 bottom line. They’re there to keep the place honest, they’ve become the cops.
  Notice that it’s HR that insists on keeping performance reviews with negative
  comments in the files for an individual’s total tenure with the company. Why
                            would they do such a thing?
The lame excuse that HR gives is that these reviews are necessary “legal backup”
          documentation for the faults of poor performers. Oh, please.
From My Point of
                       View, I’m Objective




Source: Google Image
When someone is working well, don’t interrupt that person’s workflow with an
exercise that isn’t much use to what’s being accomplished now. Conducting a
  performance review when there
                              is no specific real-time
                     need makes no sense.
     I believe discussing performance should be an option available at all
         times, dictated by circumtances, opportunity, need, and most
                            important, relationship.

 Discussing performance, not
                        issuing pronouncements &
           rendering categorical judgements.




                             Source: Google Image
Look Who’s Talking
         How far apart are boss & subordinate in this performance review dance?

        They’re not even listening to the same music.
             The boss wants to discuss performance improvements & further
         development needed, while the subordinate is focused on such “minor”
           issues as compensation, job progression, and career advancement.




Source: Google Image
In Search of Failure
“You can’t give everybody top marks, that isn’t
       objective” the HR department tells manager.
 If you have to satisfy the bell curve, and some people have to do better or
    worse than others, you’re starting at a point that demands you throw
                          objectivity out the window.
It also requires the boss to spend a year searching for negatives to use next
               year, to prove that he/she isn’t positively biased.
The Typical of Performance Review
    The typical workplace interaction between boss
     & subordinate– is so fake. They’re only one opinion that
                                  counts- the boss’s.

          It’s all about the subordinate telling the bos what the boss want to
      hear, instead of speaking one’s mind about what the subordinate believes is
                                  best for the company.




Source: Google Image
Pay for
Performance..
Other lies your
bosses tell you

    Source: Google Image
With praise linked to pay, bosses
                             have to hold back their
kind words, for fear they’ll expected to back up
the appreciation with money that the company
 doesn’t have. For the employee, authentic appreciation ends up
        feeling like so many empty words...
Too much stuff going on to suggest that pay is simply about merit and
           performance.   It’s about interpersonal politics &
                                   loyalty.

             About what’s important at any particular moment to any particular
                           boss, about the department’s budget.


      It’s about ninety different variables – none of
     which any two bosses will see exactly the same
                            way.



Source: Google Image
Here’s
      what’s
 wrong with
you, now FIX
          it.
The basic issue with the performance review is that the outcome is
predetermined. The review is either a blunt weapon to move the employee to
the door, or to reward “star” employees. The worst part is the self-
evaluation, where you are required to read to read the manager’s mind and
“sign-up” to their issues. If the boss has something on his mind, and you
don’t list it, then you’re in “denial”.

-writing by a worker-
Another example from workplace (1)


       I’m shy & I sometimes stutter and don’t like to speak up at meetings. I don’t
         like large groups. But I’m terrific one-on-one. So I have a lot of individual
       conversations with my colleagues, letting them know what I’m working on &
            where I stand everybody is on the same page. But in my performance
          review, I hear one thing: “I don’t participate in meetings. Once again, the
       boss’s framing of the issues implies that the cure is having me do something
                         that I just can’t do. What a waste of time.




                                                        In the end, the boss doesn’t help the
                                                        subordiante improve;he just alienates him.
Source: Google Image
Nine principles that bosses need to understand if they are going to effect a
      change in a subordinate


      1)      Make subordinates see that you understand their perspective
      2)      Show subordinates that change is important for the company
      3)      Be willing to make exceptions to the rules
      4)      Show subordinates how their making a change can make a difference for their
              future
      5)      Consider your subordinates’ entire lives, understanding that doing well at work
              takes a backseat to doing well in life more generally
      6)      Be specific, don’t be universal
      7)      Avoid comparison
      8)      Use I-Speak
      9)      For your eyes only

    Employee want feedback, they are
   starving for it. Just not the kind most
  bosses give them. They want to address
        areas that make them more
  competent, but in the way they want to
   be competent. It has to make sense to
                     them.
Source: Google Image
We’re All
in This
Together.
Not
 Source: Google Image
The performance review pits colleague versus colleague, It pits department
                                               , it pits boss versus
               versus department. And, most important

                                       subordinate.




Source: Google Image
You believe (falsely) that it will affect your pay. So you’re going to find out
        who got 4s and 5s, and you’re going to wonder what they did to deserve it.


          You’re going to do everything you can make sure that person
              does not do as well as you do. What a nice teamwork 




Source: Google Image
The Lesson Learned
 First: “Consider this person you valuable employee until you decide you
                   are better to training a replacement”

Second: “Your kid May Be an Honor Student but You Drive Like an Idiot”-
                        my favorite bumper sticker

  Third: straight-talk relationship, a true team, is the most effective &
         efficient management tool any manager potentially has.




                          And the biggest point is:
                          When boss assesses a subordinate’s performance, more
                          than one variable needs consideration. It’s not just the
                          subordinate & his/ her efforts
There Has
                       to Be a
                       Better
                       Way: And
                       There is.
Source: Google Image
It’s a tool that is as simple as it is elegant, as obvious as it is revolutionary.

          It is the Performance Preview
Replace it
Replace the reviews with the preview- an on going dialogue between
boss & subordinate, where each of them is responsible for asking the
                              other:

“What can I do to make us work together better and get the results we’re both
  on the hook for? The focus isn’t on the past and how one person screwed
          up, but on making the system work better in the future”
Performance Reviews Mean That If The Subordinate
        Screws Up, The Subordinate Suffers
 Performance Preview Put Both The Subordinate’s &
              Boss’s Skin in The Game

 With performance review, the boss trying to bend you, the subordinate, to
           boss’s will. If I can’t do it, it’s your fault and you’re out.
But with previews, the whole dynamic changes. With previews, both parties
are measured on the same thing: how they produce company results. Both
       parties have to be held accountable if results aren’t achieved.
Performance Reviews Focus on
              Deviations From Some Ideals as
                       Weaknesses

             Performance Previews Celebrate
                      Differences

       Get rid of that checklist,get rid of the absurd idea of
       what the perfect employee should be like. With the
      preview, bosses don’t evaluate how their subordinates
      get to their final destination; they only need evaluate
          the results and how they compare to what was
        pledged against company goald. If it works, proves
                               useful.

Source: Google Image
Performance Reviews Are About Comparing Employees
  Performance Previews Treat People As Individuals.

   By accepting differences, the performance preview also does away with
destructive comparison of employees. No longer are bosses forced to grade on
 a curve, giving some subordinates 2s, some 3s, some 4s, some 5s.Under the
     performance review, they have to compare. Under the performance
      preview, they can’t compare. Their goal is to make everybody a 5.
Performance Reviews Create A Competition Between
                Boss & Subordinate

   Performance Previews Create A Team Where Both
     Teammates Inform & Learn From Each Other

   Substituting performance previews for performance reviews welds fates
together because the discussion will no longer be about the boss finding fault
  in the subordinate. It will be about accomodations each of them makes to
              accomplish what they have signed up for together.
The Performance Review is a Scheduled Event.
                      The Performance Preview Happens
                            Whenever, Wherever.

           The Performance Reviews Give HR People Too Much
                                Power.
              Performance Previews Put HR People in Their
                     Appropriate, Supporting Role.




Source: Google Image
In Case you
                          Still Have
                            Doubts



Source: Google Image
Previews are supposed to be all about getting rid of the comparison between
  people. And yet promotions are all about comparing. If I have bigger job, I
      have to pick somebody over somebody else. So,
                                         what do
                   previews really change?
Now, at least no longer can the boss justify a promotion with bogus objective
   measure. No longer can the boss hide behind meaningless scores on a
 review, or pretending to be picking this person by the numbers rather than
                        “This person has been
    because of personal preference.
   getting 5, and I want to promote her” is not
                    acceptable.
Now the boss has to say, “This is the person I want, this is the person I can
                             work with best”

               It’s personal not objective.
HR People Can’t
 be All Bad, Can
 They?



Source: Google Image
Rather than making the line manager the leader & playing a guiding
  function, they volunteer to perform the function that
                manager should be performing.


Like all of us, they want to feel needed, important, indispensable. That’s why
                                   they do so.



          they end up enforcing a system that
 But in doing so,
  doesn’t work, that nobody likes, that makes
            everybody miserable.

    They should be giving power, and sharing power, with line manager.
And in the end...
It’s important to understand two things here. First,
                                there’s no
question that performance reviews don’t
work, and that companies would be better off
without them.
Second, previews have the potential to give managers more of what a
company is looking for.   They enable straight-talk relationship
at work.

  However, I don’t think previews are either a sure thing. All I can do is hope
               that enough people are thirsty enough to drink.

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Get rid of the performance review by samuel l culbert

  • 1.
  • 2. Now Look at the Mess You’ve Made Source: Google Image
  • 3. The mission of this book is to put corporate executives on notice that they have created a monster called performance review. They’ve built a corporate culture where bullsh*t, not straight talk, is the communication ethic of choice.
  • 4. Reviewing performance is good, it should happen every day. But employees need evaluation they can believe, not the fraudelent ones they receive. They need evaluations that are driven by need, not a date on calendar.
  • 5. Those Who Can’t, Get Promoted The boss’s assessment is really about whether the boos “likes” you or “comfortable” with you. None of this good for the company unless the boss is some kind of extremely genius & able to read employee’s inner talents & personal priorities with laser accuracy.It’s impossible. Source: Google Image
  • 6. Manager don’t just abuse the performance review; the performance review allowing bad managers to hide their abuses them, by incompetence & preventing good managers from getting the employee honesty that allows them to use their competence Source: Google Image
  • 7. Getting rid of the performance review is a big step forward in allowing a boss & the boss’s direct reports to communicate candidly about what’s needed for better results on the job. Performance review won’t get you there, since it’s just about the boss getting the subordinate to buy into his/her way of thinking. With performance reviews, the subordinate’s agenda is ignored. Without them, I know your agenda, you know mine, & we go from there.
  • 8. If the Performance Review Doesn’t Work, Why Does Everyone Use it? Source: Google Image
  • 9. ARE YOU READY, PAK RADIT?
  • 10. Lipstick on the Pig Recognizing such flaws, corporate executives tried to fix it by coming up with measures that similar with “lipstick on the pig”. “Shows leadership”, “Take Initiative”, “Communicates effectively”, and “works well in a team to motivate employees to do what was right for the company. But these criteria sound like kindergarten’s report card- were difficult to quantify & require. Specifically, they did nothing to inspire workers to think outside the box, to step outside the metrics that had been designed for them. Source: Google Image
  • 11. But Guess, Who It’s Good For? The performance review may not be good for employees. It may not be good for companies. But it sure as hell is good for the HR people The problem isn’t that HR people are bad people. The problem is that they have the politics all wrong. They want authority, they want to be listened to, and the performance review is the way they get it. This is a power grab, pure & simple. Source: Google Image
  • 12. Imagine the HR department’s life without the performance review. It would be pretty basic support stuff. They do recruitment, legwork, administer health & retirement plants. They keep the employment statistics. If there was a problem, they would report on it, and then kick the problem to another department. Enter the performance review. Suddenly, HR can argue they are essential to the bottom line. They’re there to keep the place honest, they’ve become the cops. Notice that it’s HR that insists on keeping performance reviews with negative comments in the files for an individual’s total tenure with the company. Why would they do such a thing? The lame excuse that HR gives is that these reviews are necessary “legal backup” documentation for the faults of poor performers. Oh, please.
  • 13. From My Point of View, I’m Objective Source: Google Image
  • 14. When someone is working well, don’t interrupt that person’s workflow with an exercise that isn’t much use to what’s being accomplished now. Conducting a performance review when there is no specific real-time need makes no sense. I believe discussing performance should be an option available at all times, dictated by circumtances, opportunity, need, and most important, relationship. Discussing performance, not issuing pronouncements & rendering categorical judgements. Source: Google Image
  • 15. Look Who’s Talking How far apart are boss & subordinate in this performance review dance? They’re not even listening to the same music. The boss wants to discuss performance improvements & further development needed, while the subordinate is focused on such “minor” issues as compensation, job progression, and career advancement. Source: Google Image
  • 16. In Search of Failure “You can’t give everybody top marks, that isn’t objective” the HR department tells manager. If you have to satisfy the bell curve, and some people have to do better or worse than others, you’re starting at a point that demands you throw objectivity out the window. It also requires the boss to spend a year searching for negatives to use next year, to prove that he/she isn’t positively biased.
  • 17. The Typical of Performance Review The typical workplace interaction between boss & subordinate– is so fake. They’re only one opinion that counts- the boss’s. It’s all about the subordinate telling the bos what the boss want to hear, instead of speaking one’s mind about what the subordinate believes is best for the company. Source: Google Image
  • 18. Pay for Performance.. Other lies your bosses tell you Source: Google Image
  • 19. With praise linked to pay, bosses have to hold back their kind words, for fear they’ll expected to back up the appreciation with money that the company doesn’t have. For the employee, authentic appreciation ends up feeling like so many empty words...
  • 20. Too much stuff going on to suggest that pay is simply about merit and performance. It’s about interpersonal politics & loyalty. About what’s important at any particular moment to any particular boss, about the department’s budget. It’s about ninety different variables – none of which any two bosses will see exactly the same way. Source: Google Image
  • 21. Here’s what’s wrong with you, now FIX it.
  • 22. The basic issue with the performance review is that the outcome is predetermined. The review is either a blunt weapon to move the employee to the door, or to reward “star” employees. The worst part is the self- evaluation, where you are required to read to read the manager’s mind and “sign-up” to their issues. If the boss has something on his mind, and you don’t list it, then you’re in “denial”. -writing by a worker-
  • 23. Another example from workplace (1) I’m shy & I sometimes stutter and don’t like to speak up at meetings. I don’t like large groups. But I’m terrific one-on-one. So I have a lot of individual conversations with my colleagues, letting them know what I’m working on & where I stand everybody is on the same page. But in my performance review, I hear one thing: “I don’t participate in meetings. Once again, the boss’s framing of the issues implies that the cure is having me do something that I just can’t do. What a waste of time. In the end, the boss doesn’t help the subordiante improve;he just alienates him. Source: Google Image
  • 24. Nine principles that bosses need to understand if they are going to effect a change in a subordinate 1) Make subordinates see that you understand their perspective 2) Show subordinates that change is important for the company 3) Be willing to make exceptions to the rules 4) Show subordinates how their making a change can make a difference for their future 5) Consider your subordinates’ entire lives, understanding that doing well at work takes a backseat to doing well in life more generally 6) Be specific, don’t be universal 7) Avoid comparison 8) Use I-Speak 9) For your eyes only Employee want feedback, they are starving for it. Just not the kind most bosses give them. They want to address areas that make them more competent, but in the way they want to be competent. It has to make sense to them. Source: Google Image
  • 25. We’re All in This Together. Not Source: Google Image
  • 26. The performance review pits colleague versus colleague, It pits department , it pits boss versus versus department. And, most important subordinate. Source: Google Image
  • 27. You believe (falsely) that it will affect your pay. So you’re going to find out who got 4s and 5s, and you’re going to wonder what they did to deserve it. You’re going to do everything you can make sure that person does not do as well as you do. What a nice teamwork  Source: Google Image
  • 28. The Lesson Learned First: “Consider this person you valuable employee until you decide you are better to training a replacement” Second: “Your kid May Be an Honor Student but You Drive Like an Idiot”- my favorite bumper sticker Third: straight-talk relationship, a true team, is the most effective & efficient management tool any manager potentially has. And the biggest point is: When boss assesses a subordinate’s performance, more than one variable needs consideration. It’s not just the subordinate & his/ her efforts
  • 29. There Has to Be a Better Way: And There is. Source: Google Image
  • 30. It’s a tool that is as simple as it is elegant, as obvious as it is revolutionary. It is the Performance Preview
  • 31. Replace it Replace the reviews with the preview- an on going dialogue between boss & subordinate, where each of them is responsible for asking the other: “What can I do to make us work together better and get the results we’re both on the hook for? The focus isn’t on the past and how one person screwed up, but on making the system work better in the future”
  • 32. Performance Reviews Mean That If The Subordinate Screws Up, The Subordinate Suffers Performance Preview Put Both The Subordinate’s & Boss’s Skin in The Game With performance review, the boss trying to bend you, the subordinate, to boss’s will. If I can’t do it, it’s your fault and you’re out. But with previews, the whole dynamic changes. With previews, both parties are measured on the same thing: how they produce company results. Both parties have to be held accountable if results aren’t achieved.
  • 33. Performance Reviews Focus on Deviations From Some Ideals as Weaknesses Performance Previews Celebrate Differences Get rid of that checklist,get rid of the absurd idea of what the perfect employee should be like. With the preview, bosses don’t evaluate how their subordinates get to their final destination; they only need evaluate the results and how they compare to what was pledged against company goald. If it works, proves useful. Source: Google Image
  • 34. Performance Reviews Are About Comparing Employees Performance Previews Treat People As Individuals. By accepting differences, the performance preview also does away with destructive comparison of employees. No longer are bosses forced to grade on a curve, giving some subordinates 2s, some 3s, some 4s, some 5s.Under the performance review, they have to compare. Under the performance preview, they can’t compare. Their goal is to make everybody a 5.
  • 35. Performance Reviews Create A Competition Between Boss & Subordinate Performance Previews Create A Team Where Both Teammates Inform & Learn From Each Other Substituting performance previews for performance reviews welds fates together because the discussion will no longer be about the boss finding fault in the subordinate. It will be about accomodations each of them makes to accomplish what they have signed up for together.
  • 36. The Performance Review is a Scheduled Event. The Performance Preview Happens Whenever, Wherever. The Performance Reviews Give HR People Too Much Power. Performance Previews Put HR People in Their Appropriate, Supporting Role. Source: Google Image
  • 37. In Case you Still Have Doubts Source: Google Image
  • 38. Previews are supposed to be all about getting rid of the comparison between people. And yet promotions are all about comparing. If I have bigger job, I have to pick somebody over somebody else. So, what do previews really change? Now, at least no longer can the boss justify a promotion with bogus objective measure. No longer can the boss hide behind meaningless scores on a review, or pretending to be picking this person by the numbers rather than “This person has been because of personal preference. getting 5, and I want to promote her” is not acceptable.
  • 39. Now the boss has to say, “This is the person I want, this is the person I can work with best” It’s personal not objective.
  • 40. HR People Can’t be All Bad, Can They? Source: Google Image
  • 41. Rather than making the line manager the leader & playing a guiding function, they volunteer to perform the function that manager should be performing. Like all of us, they want to feel needed, important, indispensable. That’s why they do so. they end up enforcing a system that But in doing so, doesn’t work, that nobody likes, that makes everybody miserable. They should be giving power, and sharing power, with line manager.
  • 42. And in the end...
  • 43. It’s important to understand two things here. First, there’s no question that performance reviews don’t work, and that companies would be better off without them. Second, previews have the potential to give managers more of what a company is looking for. They enable straight-talk relationship at work. However, I don’t think previews are either a sure thing. All I can do is hope that enough people are thirsty enough to drink.