1. Name of Institution
1
Name of Institution
1
Amity Business School
MBA Sem-III Genpact
Organization Development
Name of Faculty
Dr. Preeti YadavII

2. Name of Institution
Structural Intervention
• Socio-technical System: is based on joint
optimisation of the social and
technological systems of organisations
The boundary between the organisation
and its environment should be managed in
such a way as to allow effective
exchanges, but protection for external
disruptions,
The implementation of STS should be
highly participative. 2

3. Name of Institution
Structural Intervention
Creation and development of self
managed teams.
• Self Managed Teams:
Providing teams with a grouping of tasks
that comprises a major unit of the total
work to be performed
Training group members in multiple skills
Delegating the team many aspects of how
the work gets done
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4. Name of Institution
Structural Intervention
Providing information and feedback for
self regulation of quality or quantity
• Work Redesign:
 Motivation and performance can be
enhanced through redesigning jobs to
heighten skill variety, task identity, task
significance, autonomy and feedback from
the job.
Creation of self managed teams
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5. Name of Institution
Structural Intervention
Third party assistance in the development
and monitoring of group norms can be
useful
• MBO:
Objectives should be stated in the
quantitative terms
Goal setting and appraisal should be one
on one dialogues between superior and
subordinate
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6. Name of Institution
Structural Intervention
• Quality Circles:
• Quality of work Life:
Increased problem solving between
management and the union
Increased participation pertaining to
production flow, quality control and safety
decisions.
Skill development through technical skill
training, job rotation etc. 6

7. Name of Institution
Structural Intervention
• Parallel Learning Structure: established
within ongoing organisations
Mandate to deal with complex, non-
routine, future oriented problems to
coordinate large scale systems change
The creation of different norms and culture
to enhance creative problem solving
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8. Name of Institution
Structural Intervention
• Total Quality Management:
A high emphasis on customers
Use of statistical quality and process
control technique
Competitive Benchmarking
Participative Management
Emphasis on teamwork
Emphasis on continuous training.
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9. Name of Institution
Structural Intervention
• Reengineering:
Focuses exclusively on streamlining
business process
Appears to pay little attention to the
human social system
• Large Scale Systems Change: including
organisational transformation required
multiplicity of interventions over an
extended time frame
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10. Name of Institution
Structural Intervention
The use of parallel learning structure
A reduction in hierarchical level
Team building and development, including
the use of cross functional teams.
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