1. Curriculum Vitae
SUHAIL SIDDIQ
Musalla Street, Bur Dubai, Dubai,UAE.
Mobile:+971557463736,
: +971566255634
Email: suhailsdk3736@gmail.com
: suhail.uchil@gmail.com
OBJECTIVE:
A challenging and responsible position in the Customer ServiceIndustry where
my skills and ability can be contributed for the prosperity and success ofthe
organization and personal development as well.
WORK EXPERIENCE: (3 Years in Travel Industry)
RESERVATION ASSISTANT & VISA CORDINATOR in Air-Ticketing/
Reservation and Visa Services (AMADEUS reservation system) department at
Comfort Travel and Tourism. (Sep 2013 - Feb 2016)
Responsibilities:
Facilitation, coordination and submission ofbusiness visa applications to visa
service department.
Advise precisely on the relevant requirements for various embassies &
consulates.
Promptly collect documentation, prepareand submit applications.
Ensure correct visa typeis applied for and accuracyofinformation on forms
Making and confirming reservations for passengers.
Arranges routings and calculates fares.
Issue tickets quoting the correct fare to reduce passenger complaints and debit
notes.
Control cash flow to ensure that sales reports are closed on-time.
Record and process reservations made by phone/fax/email/telephonic and e-
mail queries from agents and out stations timorously.
Regularly follow up yourbookings to get the bestpossible service for the
customer and generate more business.
Understand and follow all operational and organizational procedures and
practices.
Being proactivein all aspects ofbusiness and service.
Helping your colleague’s in all aspects ofbusiness and service to enhance
customer satisfaction and generatemorebusiness.
PERSONAL DETAILS
Address : Dubai, U.A.E
Nationality : Indian
Gender : Male
Marital Status:Single
Passport no.: L3518860
Date of birth: 08.03.1992
Visa Status: Visit Visa
Visa Validity: 20.12.2016
LANGUAGES KNOWN
English (r/w/s)
Hindi (r/w/s)
Malayalam (s)
Kannada (r/w/s)
EDUCATIONAL QUALIFICATIONS
• IATA/UFTAA Foundation Level Course - Montreal Canada through globe college,Mangalore (2012).
• Bachelor ofArts - Mangalore University,Mangalore, India (2016).
• PU - Government PU College, Mangalore, Karnataka (2011)
• SSLC - Falah English Medium High School, Mangalore (2008).
SKILLS AND SPECIFICATIONS
Strong knowledge ofoperational characteristics, services, and activities oftravel services.
Excellent communication skills
Outgoing and bubbly personality
Excellent customer service skills
Have great energy levels, since the job demands in airline service industry
DECLARATION
I hereby declare that the information furnished aboveis correct and true to the best ofmy knowledge and belief.
Suhail Siddiq