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SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN 
Centre for Modern Architecture Studies in Southeast Asia 
Foundation of Natural & Built Environments (FNBE) 
Introduction to Business [BUS30104] 
Prerequisite: None 
Lecturer: Chang Jau Ho 
Final Project: Charity Drive Event 
30% Group Work + 10% Individual 
Submission: Charity Drive Week – Monday to Friday, 17th – 21st November 2014 (week 15) 
1 
Charity Drive Report – Friday, 28th November 2014 (Week 16) 
Introduction 
Business students often learn about business management or product marketing in a traditional 
classroom setting. Unfortunately, this pedagogical method suffers from a major drawback since it does 
not provide students with the practical experiences that are equally important as their theoretical 
counterpart. As a consequence, the students’ mastery in these topics is superficial and thus 
incomplete. 
To address this shortcoming, this project gives the students an opportunity to run a mock business 
venture and thereby gain the relevant practical experiences. In addition, it also fulfils another learning 
objective i.e. to comprehend the social responsibilities of a business and discharge them effectively. For 
this last purpose, the students will donate 100% of the profits earned from the project to a charitable 
organization of their choice. 
Objectives of Project 
The objectives of this project: 
To encourage students to think creatively and strategically in the course of starting and running 
a business. 
Understand the roles of human resources management, marketing, operations and finance in 
business. 
Understand the social and ethical responsibilities of a business 
Learning Outcomes of Project 
On successful completion of this project, students will be able to demonstrate the following: 
Describe and analyse the theories of human resources management, marketing, production 
and finance and their applications. 
Explain the ethical and social responsibility issues faced by businesses. 
Undertake leadership roles and make quality decisions/judgments in the context of simulated 
business environments.
Tasks - Methodology 
Your tasks are as follows: 
2 
a) Form a group with maximum 5 members (with one member elected as the project leader). 
b) Decide what product(s) – physical or services – that your group will sell for the duration of the 
project. 
c) Next, discuss which charity organization that your group would like to support i.e. donate all 
profits earned to it. It is useful to ask yourself these questions when considering part (c): 
- What cause would my group consider to be worthy or important of supporting?; and 
- Why is the cause worthy of our support? 
d) At the end of the project, you will submit a charity drive project report in softcopy form. This 
report documents and details all decisions made by the group as well as the results obtained. 
e) The report should not exceed 20 pages in length (excluding cover page, table of contents, 
references and appendices). 
f) The report must be supported by relevant documents e.g. receipts, videos, photos, donation 
cheques, sponsorship letters, etc. (Note: The receipt books must be submitted separately to a 
dropbox provided on the report submission date). 
g) Important: Ensure that you quote your sources (in APA style) and refrain from copying. I 
conduct plagiarism checks on all assignments submitted. Students caught with the said 
offence will face disciplinary action. Ignore this warning at your own risk. 
h) If your group is selling food and beverages (F&B) during the charity drive, do take note of the 
following: 
a. If you plan to prepare the F&B yourselves, then ALL members of your group must 
take the typhoid vaccine injection and email the vaccine certificate by 12pm, 
Thursday, 6th November 2014 to jauho.chang@taylors.edu.my. 
b. If you plan to obtain the F&B from a third party vendor instead, then you must get a 
copy of the vaccine certificate from the third party and submit it by the above 
deadline. 
c. If the F&B you obtain from the third party is not sealed or packaged professionally, 
then ALL members of your group must also take the vaccine injection and submit the 
certificates by the above deadline. 
d. Submission of the typhoid vaccine certificate or request for permission to sell F&B 
after the deadline will not be entertained. No exceptions will be made! 
e. Students who ignore the above rules related to F&B (such as selling F&B, whether in 
or outside the campus, without the said certificates submitted by above deadline) will 
automatically be given a “Fail” grade for this project. Ignore this warning at 
your own risk! 
Submission Requirement 
- Charity Drive Report (softcopy) 
- Video segments relevant to the charity drive event (with YouTube links provided) 
- All supporting documents
Assessment criteria 
The assessment for this assignment will be based on: 
TGC 
Acquired 
3 
Assessment Criteria Marks % 
Group Component 
Report Content 
15% 
Goal Achievement 
10% 
Financial Control 
5%* 
TOTAL 30% 
Individual Component 
Peer Evaluation 
5% 
Self-reflection video 
5% 
TOTAL 10%** 
* For ‘Financial Records’, groups can incur negative marks if criteria are not met. See the assessment 
rubric for more information. 
** Students who get an average score of below 5 (out of 10) for ‘Individual Component’ will be given a 
pro-rata score for the group components (Report Content, Goal Achievement, etc .). 
For example, John and Sally are members of Group 4. For this project, they obtained a group 
component score of 25 (out of 30). For John, his individual component score (peer evaluation + self-reflection 
video) was 7. Therefore, his total score for this project was 32 (25 group component + 7 
individual component). As for Sally, her individual component score was 4 i.e. below 5. Therefore, she 
would obtain a pro-rata score of 10 for her group component score (25 x 4/10). As a result, her total 
score for this project was 14 (10 pro-rata group component score + 4 individual component score). 
Marking criteria 
Please refer to Assessment Rubric on page 4. 
Assessment Rubric for Introduction to Business Charity Drive Project (BUS30104)
4 
Assessment 
Criteria (with 
TGC) 
40% Excellent (10-9) Good (8-7) Satisfactory (6-5) Poor (4-3) Fail (2– 0) 
Report Content 
15% 
Provides all relevant 
facts and excellent 
analysis of the 
issues at hand. Able 
to provide very 
strong rationales for 
the decisions or 
strategies adopted. 
Also can provide 
highly insightful 
reflections on the 
end-results 
achieved. 
Provides most of 
the relevant facts 
and a good 
analysis of the 
issues at hand. 
Able to provide 
strong rationales for 
the decisions or 
strategies adopted. 
Also can provide 
insightful reflections 
on the end-results 
achieved. 
Provides a 
satisfactory amount 
of relevant facts 
and analysis of the 
issues at hand. 
Able to provide 
acceptable 
rationales for the 
decisions or 
strategies adopted. 
Also can provide 
moderately 
insightful reflections 
on the end-results 
achieved. 
Provides an 
insufficient 
amount of relevant 
facts and analysis 
of the issues at 
hand. Only able to 
provide poor 
justifications for 
the decisions or 
strategies 
adopted. Also 
provided 
superficial 
reflections on the 
end-results 
achieved. 
Provides minimal 
amount of relevant 
facts and very 
poor analysis of 
the issues at 
hand. Very weak 
or no justifications 
for the decisions 
or strategies 
adopted are 
provided. Also 
provided very 
superficial 
reflections on the 
end-results 
achieved. 
Goal 
Achievement 
10% 
A minimum profit of 
RM2500 has been 
collected during the 
project’s entire run. 
This profit includes 
sales proceeds and 
cheques/cash from 
donors. 
A minimum profit of 
RM2000 has been 
collected during the 
project’s entire run. 
This profit includes 
sales proceeds and 
cheques/cash from 
donors. 
A minimum profit of 
RM1600 has been 
collected during the 
project’s entire run. 
This profit includes 
sales proceeds and 
cheques/cash from 
donors. 
A minimum profit 
of RM1200 has 
been collected 
during the 
project’s entire 
run. This profit 
includes sales 
proceeds and 
cheques/cash 
from donors. 
A minimum profit 
of RM800 has 
been collected 
during the 
project’s entire 
run. This profit 
includes sales 
proceeds and 
cheques/cash 
from donors. 
Financial 
Control 
5% 
All financial records 
(receipts – sales, 
purchases, 
donations; bank 
slips, etc.) are 
accounted for, and 
they matched the 
figures reported in 
the P&L report. Full 
marks awarded. 
Less than 2% of the 
financial records 
are missing or not 
accounted for, and 
therefore a small 
discrepancy is 
noted between the 
records and the 
report. Only 2 
marks awarded. 
2 to 5% of the 
financial records 
are missing or not 
accounted for, and 
therefore a 
moderate 
discrepancy is 
noted between the 
records and the 
report. No marks 
are awarded. 
6 to 10% of the 
financial records 
are missing or not 
accounted for, and 
therefore a major 
discrepancy is 
noted between the 
records and the 
report. A penalty 
of negative 2.5 
marks is applied. 
More than 10% of 
the financial 
records are 
missing or not 
accounted for, and 
therefore a 
serious 
discrepancy is 
noted between the 
records and the 
report. A penalty 
of negative 5 
marks is applied. 
Peer 
Evaluation 
5% 
The student is 
considered by his or 
her fellow team 
members as highly 
reliable, makes 
significant 
contribution and is 
an excellent team 
player. 
The student is 
considered by his 
or her fellow team 
members as quite 
reliable, makes a 
lot of contribution 
and is a good team 
player. 
The student is 
considered by his 
or her fellow team 
members as 
averagely reliable, 
makes a moderate 
amount of 
contribution, and is 
an average team 
player. 
The student is 
considered by his 
or her fellow team 
members as 
somewhat 
unreliable, makes 
few contributions, 
and is a below-average 
team 
player. 
The student is 
considered by his 
or her fellow team 
members as 
completely 
unreliable, makes 
zero or negative 
contribution, and 
is considered a 
team destroyer.
5 
Self-reflection 
Video 
5% 
The student is able 
to communicate 
excellent insights 
and experiences 
regarding the 
project in a very 
clear and engaging 
manner. 
The student is able 
to communicate 
good insights and 
experiences 
regarding the 
project in a clear 
and engaging 
manner. 
The student is able 
to communicate 
average insights 
and experiences 
regarding the 
project in a 
moderately clear 
and engaging 
manner. 
The student is 
able to 
communicate poor 
insights and 
experiences 
regarding the 
project in a hard-to- 
comprehend 
and dull manner. 
The student fails 
to communicate 
any insights or 
experiences 
regarding the 
project in an 
intelligible 
manner.
Appendix 1: Charity Drive Report Outline 
a. Executive Summary 
While appearing first, this section of the marketing report is written last. It is a summary of the key 
points of the entire report. 
b. Objectives 
This section discusses: 
a) Your chosen charity organization and the reason(s) that you are supporting it; & 
b) The quantifiable objectives that you want to accomplish (e.g. target donation amount, target sales 
units, etc.) during the charity drive event. 
(Note: a 1 to 2-minute video with YouTube link is required for this section. You may include 
footage of the visit to the charity organization in this video as well.) 
c. Target Market 
This section discusses: 
a) Who your customers are and their backgrounds (e.g. cultural, socio-economic, interests & hobbies); 
b) Their wants and needs; and 
c) Their spending power, etc. 
(The more you know about the people you hope to serve, the better your sales will be.) 
d. Competition Analysis 
A full analysis of your 2 main competitors: 
a) Who are they? 
b) What are they selling? 
c) What are their strengths and vulnerabilities? 
d) Why would/do their customers buy from them? 
(The answers to these questions will affect your decisions such as products, pricing, promotional 
strategies, etc.) 
e. Product and Packaging 
A full discussion of your products and services: 
Products 
a) What are you selling? Give a short description for each product and services. 
b) What are their features and benefits (i.e. why would customers like it)? 
Packaging 
a) How are the products packaged? 
b) Will it attract the customers? Why do you say so? 
(Note: you must include the photos of products and their packaging in the report.) 
(Note 2: a 2 to 3-minute video with YouTube link is required for this section.) 
f. Pricing 
A discussion on your pricing decisions: 
a) What is your products’ unit selling price? (It should be, on minimum, 2 times the cost price.) 
b) What is your products’ unit cost price? 
c) Are your products popular or attractive? (If they are, you can justify a higher selling price.) 
d) What are your strategies if you have difficulty selling them? What if you are selling them faster than 
anticipated? 
(Remember, if you set the prices too high, customers will not buy from you. If you set them too low, then 
you will not maximize profit.) 
6
g. Promotion 
A detailed plan of the promotional strategies and tools you will use: 
a) What is your main marketing message? (This message should be based on the cause that you are 
advocating. E.g. if your cause is water scarcity, then your message could be “Save our Precious 
Water”.) 
b) What are your 2 main tools for promoting your products? (E.g. Hand-produced posters, flyers, emails, 
Twitter, Facebook, brochures, giving free samples of your products, sponsorship letter, telephone calls 
and face-to-face conversations.) 
c) Why have you chosen these strategies and tools? Justify your decisions. 
(Note: you must include the pictures of posters, flyers, Facebook webpage, etc. in the report.) 
(Note 2: a 2 to 3-minute video with YouTube link is required for this section. The video will also 
include footage of the actual charity event.) 
h. Sponsors 
Here you will discuss: 
a) Who have you approached for sponsorship? Are they individuals or corporate entities (e.g. 
business)? 
b) Why do you target them? (E.g. They are suppliers of your product, they are financially generous, you 
know them personally, they are supporters of your cause, etc.) 
c) In what form and how much have they sponsored? (E.g. Cash, cheques, products, etc.) 
d) How did you approach them? (E.g. Sponsorship letters, written proposal, telephone calls, face-to-face 
7 
meetings, contacting particular individuals in the business, etc.) 
(Note: you must include the sponsorship letters, written proposals, etc. in the appendix.) 
i. Distribution 
A full discussion of how you will deliver your products and services to your customers. This includes: 
a) How to get the products to your sales location (e.g. the Lakeside campus, other campuses, shopping 
malls, neighborhood, etc.)? 
b) How quickly can you deliver the products i.e. do customers need to wait for their products? How can 
you minimize the waiting time? 
c) How many customers can you reach effectively i.e. getting a sale, a donation, etc.? This is 
determined by the number of sales people you have. 
d) Can your customers order your products online? Via phone? This makes it easier for them to buy 
your products. 
j. Green Measures 
A discussion on environmentally-friendly measures you adopted during the project. Some questions to 
consider include: 
a) Are your chosen products made in an environmentally- conscious manner? If not, how can you 
reduce/eliminate its hazardous effects? 
b) Is the product packaging environmental-friendly i.e. only minimal waste created or packaging 
reusable/recyclable? 
c) How do you reduce carbon footprint during the distribution stage? 
d) How are the product’s wastes managed after use or consumption? 
e) What measures can you take to reduce the consumption of resources like electricity, paper, water, 
etc. when running the event? 
k. Human Resource Planning 
Carefully consider the roles and job responsibility (e.g. project manager, sales executives, accountants, 
marketing/advertising executives, etc.) of each of your members and how to coordinate them to work 
effectively as a team. Describe your organizational structure with a chart. 
l. Evaluation of Results 
This entails the following: 
a) What are your results at the end of the project? A Profit & Loss Report will be required for this.
b) What did you do right and what did you do wrong? 
c) If you can repeat the event one more time, what would you do differently? 
(Note: A video of each member’s personal reflection is required for this section. Reflection per 
member should be no more than 1 minute-long. The reflection should include experiences – 
both good and bad, lessons learned, mistakes made, other personal thoughts, etc.) 
m. Appendix 
In this section, you must include sales receipts, payments to suppliers, photocopied cheques from 
sponsors, and any receipts from the charity organization. 
8
Project Timeline *UPDATED* 
Week 8 (22nd to 26th Sept) – Form groups, select leader and decide on products/services and charity 
organization. 
Week 9 (29th Sept to 3rd Oct) – Select group accountant; how to session on writing receipts and 
preparing income statement; prepare target sponsor list. 
Week 10 (6th to 10th Oct) – Confirmation on products/services and charity organization; updates on 
sponsorship efforts; select stall location; remind the groups that sells F&B that vaccine certs are to be 
submitted in week 13. 
Week 11 (13th to 17th Oct) – No class. 
Semester Break (20th to 24th Oct) 
Week 12 (27th to 31st Oct) – Class Test (No project discussions during this week); remind the F&B 
groups about vaccine cert submission. 
Week 13 (3rd to 7th Nov) – Design marketing posters, Facebook pages and stall decoration; prepare 
donation boxes; conduct market/product testing; submission of photocopies of vaccine certs by 
12pm, Thursday, 6th November 2014 *IMPORTANT*. 
Week 14 (10th to 14th Nov) – Final review with each group’s progress; product/service review; 
market/product testing results. 
Week 15 (17th to 21st Nov) – Charity Drive Week. 
Week 16 (24th to 28th Nov) - Donation to charity organization; report submission by 12pm, Friday, 28th 
November 2014. 
9

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Charity Drive Brief

  • 1. SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN Centre for Modern Architecture Studies in Southeast Asia Foundation of Natural & Built Environments (FNBE) Introduction to Business [BUS30104] Prerequisite: None Lecturer: Chang Jau Ho Final Project: Charity Drive Event 30% Group Work + 10% Individual Submission: Charity Drive Week – Monday to Friday, 17th – 21st November 2014 (week 15) 1 Charity Drive Report – Friday, 28th November 2014 (Week 16) Introduction Business students often learn about business management or product marketing in a traditional classroom setting. Unfortunately, this pedagogical method suffers from a major drawback since it does not provide students with the practical experiences that are equally important as their theoretical counterpart. As a consequence, the students’ mastery in these topics is superficial and thus incomplete. To address this shortcoming, this project gives the students an opportunity to run a mock business venture and thereby gain the relevant practical experiences. In addition, it also fulfils another learning objective i.e. to comprehend the social responsibilities of a business and discharge them effectively. For this last purpose, the students will donate 100% of the profits earned from the project to a charitable organization of their choice. Objectives of Project The objectives of this project: To encourage students to think creatively and strategically in the course of starting and running a business. Understand the roles of human resources management, marketing, operations and finance in business. Understand the social and ethical responsibilities of a business Learning Outcomes of Project On successful completion of this project, students will be able to demonstrate the following: Describe and analyse the theories of human resources management, marketing, production and finance and their applications. Explain the ethical and social responsibility issues faced by businesses. Undertake leadership roles and make quality decisions/judgments in the context of simulated business environments.
  • 2. Tasks - Methodology Your tasks are as follows: 2 a) Form a group with maximum 5 members (with one member elected as the project leader). b) Decide what product(s) – physical or services – that your group will sell for the duration of the project. c) Next, discuss which charity organization that your group would like to support i.e. donate all profits earned to it. It is useful to ask yourself these questions when considering part (c): - What cause would my group consider to be worthy or important of supporting?; and - Why is the cause worthy of our support? d) At the end of the project, you will submit a charity drive project report in softcopy form. This report documents and details all decisions made by the group as well as the results obtained. e) The report should not exceed 20 pages in length (excluding cover page, table of contents, references and appendices). f) The report must be supported by relevant documents e.g. receipts, videos, photos, donation cheques, sponsorship letters, etc. (Note: The receipt books must be submitted separately to a dropbox provided on the report submission date). g) Important: Ensure that you quote your sources (in APA style) and refrain from copying. I conduct plagiarism checks on all assignments submitted. Students caught with the said offence will face disciplinary action. Ignore this warning at your own risk. h) If your group is selling food and beverages (F&B) during the charity drive, do take note of the following: a. If you plan to prepare the F&B yourselves, then ALL members of your group must take the typhoid vaccine injection and email the vaccine certificate by 12pm, Thursday, 6th November 2014 to jauho.chang@taylors.edu.my. b. If you plan to obtain the F&B from a third party vendor instead, then you must get a copy of the vaccine certificate from the third party and submit it by the above deadline. c. If the F&B you obtain from the third party is not sealed or packaged professionally, then ALL members of your group must also take the vaccine injection and submit the certificates by the above deadline. d. Submission of the typhoid vaccine certificate or request for permission to sell F&B after the deadline will not be entertained. No exceptions will be made! e. Students who ignore the above rules related to F&B (such as selling F&B, whether in or outside the campus, without the said certificates submitted by above deadline) will automatically be given a “Fail” grade for this project. Ignore this warning at your own risk! Submission Requirement - Charity Drive Report (softcopy) - Video segments relevant to the charity drive event (with YouTube links provided) - All supporting documents
  • 3. Assessment criteria The assessment for this assignment will be based on: TGC Acquired 3 Assessment Criteria Marks % Group Component Report Content 15% Goal Achievement 10% Financial Control 5%* TOTAL 30% Individual Component Peer Evaluation 5% Self-reflection video 5% TOTAL 10%** * For ‘Financial Records’, groups can incur negative marks if criteria are not met. See the assessment rubric for more information. ** Students who get an average score of below 5 (out of 10) for ‘Individual Component’ will be given a pro-rata score for the group components (Report Content, Goal Achievement, etc .). For example, John and Sally are members of Group 4. For this project, they obtained a group component score of 25 (out of 30). For John, his individual component score (peer evaluation + self-reflection video) was 7. Therefore, his total score for this project was 32 (25 group component + 7 individual component). As for Sally, her individual component score was 4 i.e. below 5. Therefore, she would obtain a pro-rata score of 10 for her group component score (25 x 4/10). As a result, her total score for this project was 14 (10 pro-rata group component score + 4 individual component score). Marking criteria Please refer to Assessment Rubric on page 4. Assessment Rubric for Introduction to Business Charity Drive Project (BUS30104)
  • 4. 4 Assessment Criteria (with TGC) 40% Excellent (10-9) Good (8-7) Satisfactory (6-5) Poor (4-3) Fail (2– 0) Report Content 15% Provides all relevant facts and excellent analysis of the issues at hand. Able to provide very strong rationales for the decisions or strategies adopted. Also can provide highly insightful reflections on the end-results achieved. Provides most of the relevant facts and a good analysis of the issues at hand. Able to provide strong rationales for the decisions or strategies adopted. Also can provide insightful reflections on the end-results achieved. Provides a satisfactory amount of relevant facts and analysis of the issues at hand. Able to provide acceptable rationales for the decisions or strategies adopted. Also can provide moderately insightful reflections on the end-results achieved. Provides an insufficient amount of relevant facts and analysis of the issues at hand. Only able to provide poor justifications for the decisions or strategies adopted. Also provided superficial reflections on the end-results achieved. Provides minimal amount of relevant facts and very poor analysis of the issues at hand. Very weak or no justifications for the decisions or strategies adopted are provided. Also provided very superficial reflections on the end-results achieved. Goal Achievement 10% A minimum profit of RM2500 has been collected during the project’s entire run. This profit includes sales proceeds and cheques/cash from donors. A minimum profit of RM2000 has been collected during the project’s entire run. This profit includes sales proceeds and cheques/cash from donors. A minimum profit of RM1600 has been collected during the project’s entire run. This profit includes sales proceeds and cheques/cash from donors. A minimum profit of RM1200 has been collected during the project’s entire run. This profit includes sales proceeds and cheques/cash from donors. A minimum profit of RM800 has been collected during the project’s entire run. This profit includes sales proceeds and cheques/cash from donors. Financial Control 5% All financial records (receipts – sales, purchases, donations; bank slips, etc.) are accounted for, and they matched the figures reported in the P&L report. Full marks awarded. Less than 2% of the financial records are missing or not accounted for, and therefore a small discrepancy is noted between the records and the report. Only 2 marks awarded. 2 to 5% of the financial records are missing or not accounted for, and therefore a moderate discrepancy is noted between the records and the report. No marks are awarded. 6 to 10% of the financial records are missing or not accounted for, and therefore a major discrepancy is noted between the records and the report. A penalty of negative 2.5 marks is applied. More than 10% of the financial records are missing or not accounted for, and therefore a serious discrepancy is noted between the records and the report. A penalty of negative 5 marks is applied. Peer Evaluation 5% The student is considered by his or her fellow team members as highly reliable, makes significant contribution and is an excellent team player. The student is considered by his or her fellow team members as quite reliable, makes a lot of contribution and is a good team player. The student is considered by his or her fellow team members as averagely reliable, makes a moderate amount of contribution, and is an average team player. The student is considered by his or her fellow team members as somewhat unreliable, makes few contributions, and is a below-average team player. The student is considered by his or her fellow team members as completely unreliable, makes zero or negative contribution, and is considered a team destroyer.
  • 5. 5 Self-reflection Video 5% The student is able to communicate excellent insights and experiences regarding the project in a very clear and engaging manner. The student is able to communicate good insights and experiences regarding the project in a clear and engaging manner. The student is able to communicate average insights and experiences regarding the project in a moderately clear and engaging manner. The student is able to communicate poor insights and experiences regarding the project in a hard-to- comprehend and dull manner. The student fails to communicate any insights or experiences regarding the project in an intelligible manner.
  • 6. Appendix 1: Charity Drive Report Outline a. Executive Summary While appearing first, this section of the marketing report is written last. It is a summary of the key points of the entire report. b. Objectives This section discusses: a) Your chosen charity organization and the reason(s) that you are supporting it; & b) The quantifiable objectives that you want to accomplish (e.g. target donation amount, target sales units, etc.) during the charity drive event. (Note: a 1 to 2-minute video with YouTube link is required for this section. You may include footage of the visit to the charity organization in this video as well.) c. Target Market This section discusses: a) Who your customers are and their backgrounds (e.g. cultural, socio-economic, interests & hobbies); b) Their wants and needs; and c) Their spending power, etc. (The more you know about the people you hope to serve, the better your sales will be.) d. Competition Analysis A full analysis of your 2 main competitors: a) Who are they? b) What are they selling? c) What are their strengths and vulnerabilities? d) Why would/do their customers buy from them? (The answers to these questions will affect your decisions such as products, pricing, promotional strategies, etc.) e. Product and Packaging A full discussion of your products and services: Products a) What are you selling? Give a short description for each product and services. b) What are their features and benefits (i.e. why would customers like it)? Packaging a) How are the products packaged? b) Will it attract the customers? Why do you say so? (Note: you must include the photos of products and their packaging in the report.) (Note 2: a 2 to 3-minute video with YouTube link is required for this section.) f. Pricing A discussion on your pricing decisions: a) What is your products’ unit selling price? (It should be, on minimum, 2 times the cost price.) b) What is your products’ unit cost price? c) Are your products popular or attractive? (If they are, you can justify a higher selling price.) d) What are your strategies if you have difficulty selling them? What if you are selling them faster than anticipated? (Remember, if you set the prices too high, customers will not buy from you. If you set them too low, then you will not maximize profit.) 6
  • 7. g. Promotion A detailed plan of the promotional strategies and tools you will use: a) What is your main marketing message? (This message should be based on the cause that you are advocating. E.g. if your cause is water scarcity, then your message could be “Save our Precious Water”.) b) What are your 2 main tools for promoting your products? (E.g. Hand-produced posters, flyers, emails, Twitter, Facebook, brochures, giving free samples of your products, sponsorship letter, telephone calls and face-to-face conversations.) c) Why have you chosen these strategies and tools? Justify your decisions. (Note: you must include the pictures of posters, flyers, Facebook webpage, etc. in the report.) (Note 2: a 2 to 3-minute video with YouTube link is required for this section. The video will also include footage of the actual charity event.) h. Sponsors Here you will discuss: a) Who have you approached for sponsorship? Are they individuals or corporate entities (e.g. business)? b) Why do you target them? (E.g. They are suppliers of your product, they are financially generous, you know them personally, they are supporters of your cause, etc.) c) In what form and how much have they sponsored? (E.g. Cash, cheques, products, etc.) d) How did you approach them? (E.g. Sponsorship letters, written proposal, telephone calls, face-to-face 7 meetings, contacting particular individuals in the business, etc.) (Note: you must include the sponsorship letters, written proposals, etc. in the appendix.) i. Distribution A full discussion of how you will deliver your products and services to your customers. This includes: a) How to get the products to your sales location (e.g. the Lakeside campus, other campuses, shopping malls, neighborhood, etc.)? b) How quickly can you deliver the products i.e. do customers need to wait for their products? How can you minimize the waiting time? c) How many customers can you reach effectively i.e. getting a sale, a donation, etc.? This is determined by the number of sales people you have. d) Can your customers order your products online? Via phone? This makes it easier for them to buy your products. j. Green Measures A discussion on environmentally-friendly measures you adopted during the project. Some questions to consider include: a) Are your chosen products made in an environmentally- conscious manner? If not, how can you reduce/eliminate its hazardous effects? b) Is the product packaging environmental-friendly i.e. only minimal waste created or packaging reusable/recyclable? c) How do you reduce carbon footprint during the distribution stage? d) How are the product’s wastes managed after use or consumption? e) What measures can you take to reduce the consumption of resources like electricity, paper, water, etc. when running the event? k. Human Resource Planning Carefully consider the roles and job responsibility (e.g. project manager, sales executives, accountants, marketing/advertising executives, etc.) of each of your members and how to coordinate them to work effectively as a team. Describe your organizational structure with a chart. l. Evaluation of Results This entails the following: a) What are your results at the end of the project? A Profit & Loss Report will be required for this.
  • 8. b) What did you do right and what did you do wrong? c) If you can repeat the event one more time, what would you do differently? (Note: A video of each member’s personal reflection is required for this section. Reflection per member should be no more than 1 minute-long. The reflection should include experiences – both good and bad, lessons learned, mistakes made, other personal thoughts, etc.) m. Appendix In this section, you must include sales receipts, payments to suppliers, photocopied cheques from sponsors, and any receipts from the charity organization. 8
  • 9. Project Timeline *UPDATED* Week 8 (22nd to 26th Sept) – Form groups, select leader and decide on products/services and charity organization. Week 9 (29th Sept to 3rd Oct) – Select group accountant; how to session on writing receipts and preparing income statement; prepare target sponsor list. Week 10 (6th to 10th Oct) – Confirmation on products/services and charity organization; updates on sponsorship efforts; select stall location; remind the groups that sells F&B that vaccine certs are to be submitted in week 13. Week 11 (13th to 17th Oct) – No class. Semester Break (20th to 24th Oct) Week 12 (27th to 31st Oct) – Class Test (No project discussions during this week); remind the F&B groups about vaccine cert submission. Week 13 (3rd to 7th Nov) – Design marketing posters, Facebook pages and stall decoration; prepare donation boxes; conduct market/product testing; submission of photocopies of vaccine certs by 12pm, Thursday, 6th November 2014 *IMPORTANT*. Week 14 (10th to 14th Nov) – Final review with each group’s progress; product/service review; market/product testing results. Week 15 (17th to 21st Nov) – Charity Drive Week. Week 16 (24th to 28th Nov) - Donation to charity organization; report submission by 12pm, Friday, 28th November 2014. 9