Stuart Church, director of Pure Usability, teamed up with Pete Walker of the ILRT to run a workshop session at the Towards e-recruitment conference at the University of Warwick in January 2007. The session focussed on the need for a more user-centric approach to e-recruitment with Higher and Further Education.

1. Making your job website easier to use Stuart Church Pure Usability Ltd Pete Walker Institute for Learning & Research Technology, University of Bristol 25 January 2007

2. An Example v v

5. It’s more about User Experience, though… http://www.semanticstudios.com/publications/semantics/000029.php Morville’s User Experience Honeycomb

6. User Experience sells!

8. But needs are very variable CV CV CV CV I want to build on my PHP skills My main interest is in teaching We need to boost our research profile for the RAE We want someone who is flexible I won’t get out of bed for less than £40K Our salary limit is £25K

10. Arriving at the home page “ What can I do here?”

11. Search A search for “Information Architect” yields 2 pages of results…. ..while a search for “Information Architecture” yields 3 pages of results….

12. Browsing & classification It’s difficult for jobseekers when different sites use different job classifications But there may be other approaches

13. Finding locations Classifications of locations don’t work well – they limit user freedom and choice Allowing the user to specify a location and a distance provides much more flexibility

14. Registration pages As soon as you request information from users that isn’t essential for their task you create barriers Ask for the minimum amount of information and consider carefully when you ask for it

17. User Centred Design Process Source: http://usability.msu.edu/approach.asp

18. Dilbert