Balanced scorecard

Balanced Scorecard Achieving Vision by Translating Strategy into ACTIONS!

Non Financial Factors Influencing Shareholders Valuation ,[object Object],[object Object],[object Object],[object Object],[object Object],Source : “Measures That Matter”

The Odd of Execution ,[object Object],Less than 10% of strategis effectively formulated are effectively executed In the majority of failures – we estimate 70% - the real problem isn’t bad strategy, it is bad execution Source: Fortune Magazine

Why is It So Hard in Implementing Strategy?

Barriers in Implementing Strategy ,[object Object],[object Object],[object Object],[object Object],Strategy is not everyone’s everyday job…

Barriers in Implementing Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategy is not a continual process...

Our ACTIONS ,[object Object],[object Object],[object Object],[object Object],Result

“ BSC provides management with the instrumentation they need to navigate to future competitive success”

Evolution of Balanced Scorecard 1996 2000 2003 2006 Strategic Communication Strategic Management

What is Strategy Strategy Formulation

Strategy Formulation Process ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Four Perspective in BSC Key Strategic Theme in Each Perspective

Perspective of Balanced Scorecard

Balanced Scorecard Objectives Measures Initiatives Targets FINANCIAL Objectives Measures Initiatives Targets CUSTOMER Objectives Measures Initiatives Targets INT.BUSINESS PROCESS M, V, V, S Objectives Measures Initiatives Targets LEARNING & GROWTH A proven strategic management system that helps organizations to focus and manage their strategies , by providing a framework to translate Mission, Values, vision and strategy into a comprehensive set of performance indicators , and a tool to validate strategies

Developing Top Level Scorecard Translate strategies into strategic themes, and strategic objectives Create cause-effect linkage between strategic objectives Developing key outcome measures of each strategic objective Define and cascade performance driver of each outcome measure

Strategy Map: A Hypothesis of Strategy ,[object Object],[object Object]

Outcome Measures vs Driver Measures Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Scheduling Accuracy Part Availability On Time Delivery %

Outcome Measures vs Driver Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Learning & Growth ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Internal Business Process ,[object Object],[object Object],[object Object],Customer ,[object Object],[object Object],[object Object],Financial Driver Measures Outcome Measures Strategic Objectives Perspective

Common Financial Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Common Customer Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Common Business Process Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Common Learning-Growth Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Balanced scorecard

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