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Hospital Experience for Ethnic Minority
1.
2. Learning · Explore · EM patient experience · Solutions
PAS
one-stop
service before operati
on, it is designed for
patients, , who have
been planned for
elective operation
3. Learning · Explore · EM patient experience · Solutions
Pakistani & Nepalese women
4.
5.
6.
7. How can we help EM patients prepare and
manage for medical process at PAS?
How can we help Hospital staff get more clarified
information and feedback?
8.
9. Pre-operative Assessment Live Management
PALM
a tool can help communicate
directly between patients and
doctors. And let them take control
of their journey.
23. Our Tutor:
Michael Lai, Peter Chan
Pok Oi Hospital:
Ms. NG Sau Yee, SOPD, DMC & TKP
Mr. Calvin CHAN, ASC
Ms. WONG Man Fun, ASC
Ms. Louisa Leung, Manager Quality & Safety
Ms Sophia NG, Quality & Safety
