Managing a Global Business.pdf

Managing a Global Business
business law project and need the explanation and answer to help me learn.
Step 1: Prepare for Group Work
The international task force has convened, and you begin working with an intelligent and
talented group of colleagues. The CEO, Janet Yoon, has selected only the best for this task
force, and you are honored to be among them. To address the issues at hand efficiently and
effectively, you first need to complete the task force’s team agreement and project work
plan. This is especially important because the task force is a new group of specialists that
has never before worked together, and the members are living and working in different
geographic locations with different time zones. (ALREADY COMPLETED)
Every member of the team should submit the team agreement and project work plan to the
dropbox located in the final step of this project for review and feedback. You should try to
have these items submitted early in Week 9.
As you prepare for your work with the international task force, listen to the Jailed in China
podcast, which will prepare you for the potential challenges of conducting business abroad.
In the next step, you will read more details about the first case the CEO needs the task force
to analyze.
Step 2: Review the Employment Issues Case
URGENT MESSAGE (SPECIAL ASSIGNMENT)
From: Janet Yoon, CEO, Colossal Corporation
To: International Task Force
Hello all, I hope your task force has come together nicely now that you’ve formed your team
agreement and have decided on a sound project work plan.
I would like this team to review the Employment Issues case file and address the following
questions regarding Colossal’s fully owned subsidiary, New Brands Design, Inc. (NBD):
From solely an ethical perspective (not a legal perspective), is terminating Elena and Viktor
the right thing to do? What other options should be considered and why? Considering all the
relevant factors, what is the best solution? Use ethical theory and analysis to support your
answer.
What laws would govern these employment issues if Elena, Viktor, Michael, and Beth all
worked for NBD's headquarters in the United States? Describe each person's situation, the
laws that would apply, and what rights each person would have. Be sure to include all
claims and possible defenses.

Do the laws listed in your answer to the previous question apply to Elena, Viktor, Michael,
and Beth as employees of NBD in Serafini? Describe the laws that apply and the laws that do
not apply to each of the four individuals as employees in Serafini and explain your
reasoning. Be sure to include all claims and possible defenses.
To inform your analysis of these issues, read the background information on employment
discrimination and cross-cultural ethical business decision making (specifically focus on the
"Ethical Theory in Global Business" resources).
If anyone can provide us with guidance on this, it’s this team. Thanks everyone for your
dedicated work.
Keep leading the way!
Janet
In the next step, write your report.
Step 3: Prepare Your Employment Issues Report
Using your outline and research notes, write a report for the CEO, Janet Yoon. Be sure to
meet the following requirements:
Include APA-formatted in-text citations and an APA-formatted reference list (do not format
the body of the report using APA style, just the reference list). See references and citations
for details.
Include a specific recommendation on what action, if any, the CEO should take based on
your analysis and conclusions.
Support your conclusions with references to ethical theory, legal principles, and laws.
The report should be no more than five pages (double spaced, 12-point font; the reference
list does not count towards page limit).
Title your file using this protocol: teamName_EmploymentIssues_date.docx.
When you have finished, follow the instructions in the final step of this project to submit
your report to the Assignments folder. You should try to have this report complete by the
end of Week 9.
In the next step, you will read about the second case the CEO needs the task force to analyze.
Step 4: Review the Dualplex 360 Case
Good day all,
I’m pleased with your analysis of the employment law issues at NBD and would now like
you to focus your attention on the Dualplex 360 case file. This is another case arising out of
Colossal’s subsidiary, NBD, but involving potential consumer claims against the company.
This is a serious and time-sensitive situation, and I need your team to address the following
questions:
Given what is happening with the Dualplex 360, list the types of claims that the US
customers could file in court against NBD and the arguments they might make for each
element of their claims.
What types of damages could be awarded under any of the claims listed in your response to
the previous question?

What defenses might NBD have for each claim? How likely is it that NBD will win each
claim?
To address these issues, begin by reading about tort damages and negligence and products
liability. These resources are a great introduction, but you may need to do some additional
research on the internet and in the library to answer the questions in full. We are counting
on your expertise, insights, and deep research on this one.
Thanks team,
Janet
In the next step, write your Dualplex 360 report.
Step 5: Prepare Your Dualplex 360 Report
Using your outline and research notes, write a report for the CEO. Be sure to meet the
following requirements:
for details.
Support your conclusion with references to legal principles and laws.
Title your file using this protocol: teamName_Dualplex360_date.docx.
When you have finished, submit your report to the Assignments folder. You should try to
have this report complete by the end of Week 9.
In the next step, you will read about a third case the CEO needs the task force to analyze.
Step 6: Review the Norms and Nations Case
The task force is doing great. Your team has managed to successfully analyze two complex
cases arising from NBD operations and is now ready to move on to the third case file the
CEO Yoon provided you, the Norms and Nations case file. This case involves an internal
dispute among three of NBD’s executive board members—the VP of manufacturing, the VP
of marketing, and the VP of product design—arising from a series of mistakes made when
distributing a product.
The CEO has asked the task force to write a report with its findings and recommendations
for how NBD should handle this situation. Specifically, the report needs to answer the
following questions:
Was the Chinese supplier ethical in shipping more than 300,000 cases made of real leather
instead of the requested faux leather material, even though the supplier was not charging
NBD anything extra for the higher cost of real leather? Explain why or why not using ethical
theory and principles.
When the manufacturing VP contacted the Chinese supplier to complain, the supplier could
not understand why NBD was not pleased about receiving a real leather case, given that
NBD was still paying for the less expensive faux leather one. Is there a cultural difference
between customer expectations and business transactions in the West and in Asia? Explain.
As an organization, what strategic errors did the task force observe in the decision making

by various individuals in this situation? By the design VP? By the manufacturing VP? By the
marketing VP?
What is the appropriate strategy going forward? Conduct a SWOT analysis and PESTEL
analysis to decipher what NBD should do in light of these strategic errors.
To answer these questions, you realize that you will need to gather information about the
cultural factors that are in play in this situation, by reading about managing in a global
environment, country cultural differences, and cross-cultural ethical business decision
making. Although these sources are a great introduction, you realize that you may need to
do some additional research on the internet and in the library to fully answer the CEO’s
questions. The task force wants to back up its responses with information about relevant
differences in cultural expectations in China, South Africa, and the United States and will
conduct further research on cultural differences and their impact on global business
transactions.
In the next step, you will write your report on the Norms and Nations case.
Step 7: Prepare Your Norms and Nations Report
Using your outline and research notes write a report for the CEO. Be sure to meet the
for details.
Support your conclusion with references to cultural norms, strategy, and the principles of
SWOT and PESTEL.
Title your file using this protocol: teamName_NormsandNations_date.docx.
In the next step, you will read about the fourth and final case the CEO needs the task force to
analyze.
Step 8: Review the International Expansion Case
Team,
I know it’s been a while since I checked in, but I’ve appreciated all of your dedication and
progress in these cases. Since you’ve successfully addressed so many complex issues, I’d
now like you to weigh in on the International Expansion case file. This final case involves
issues arising from NBD’s recent international expansion into Asia.
To answer these questions, you may need to review cross-cultural ethical business decision
making (specifically focus on the "Cultural Theory in Global Business" resources), and
country cultural differences, and will need to do some additional research on the internet

and in the library to fully answer my questions.
I am confident you will produce great work here. Great teams do great things.
Janet
In the next step, you will write your International Expansion report.
Step 9: Prepare Your International Expansion Report
Using your outline and research notes write a report for the CEO. Be sure to meet the
for details.
Support your conclusion with references to cultural norms, strategy, and ethical theory and
principles.
Title your file using this protocol: teamName_InternationalExpansion_date.docx.
In the next step, you will complete your Skills Gap Analysis and Global Attitude Protocol
survey.
Step 10: Complete Skills Gap Analysis
INBOX (1 NEW EMAIL)
From: Kenneth Dodger, Vice President, Colossal Corporation
To: You
CC: Simon Barrel, Human Resources Generalist
I’ve heard nothing but good things about your work on the international task force. I’ve
missed your assistance on my case work.
I’m reaching out to let you know that Colossal’s Human Resources department conducts a
10-week post-project self-evaluation of your skills. Using the same skills gap analysis file
that was sent to you when you began with us, self-evaluate your project-related knowledge
and skills accounting for your growth as you have worked on the other projects within our
organization.
The skills gap analysis will help you identify the skill areas you have enhanced by
completing the previous five projects and will reflect any changes in way you see the
importance of those skills to your career success.
Complete your final skills gap analysis by the end of Week 10. Carefully follow the
instructions below:
Use the same skills gap analysis file you used at the beginning of the course to self-evaluate
the knowledge and skills you gained from working with Colossal. To complete this step, use
the Project 5 worksheet by clicking the appropriate tab on the bottom of the spreadsheet.
Use the text box at the bottom of the page to write a reflection of no more than 500 words
that identifies two to three skill gaps you worked to reduce over the past 10 weeks and

discusses whether and how much you improved. Also reflect on the learning activities you
pursued to help you develop your selected competencies.
Submit your updated skills gap analysis to the submission folder located in the final step of
this project.
I’m sure you’ll be pleased with your progress. I’ve CC’d our human resources generalist on
this email as well so they are informed that you have the documents to complete.
Best,
Ken
When you have completed Step 10, move on to Step 11 where you will submit all work for
Project 5.
Requirements: complete

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