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Managed Voice & Internet HD Voice Technology

Our Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object]

Background ,[object Object],[object Object],[object Object],[object Object],[object Object]

Epik Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Challenges / Epik Value ,[object Object],[object Object],[object Object],[object Object],[object Object]

Epik Networks Value Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Four pillars that support the epik platform and distinguish us from other VoIP providers Dedicated DS-1 or Fibre Point to Point Connections Multiple Levels of Redundancy

The world leader in hosted VOIP solutions and the chosen platform of telecom companies world wide including Bell and Telus, Korea Telecom, AT&T and others The biggest name in IP technologies for over a decade, epik uses Cisco equipment for all of its endpoints, telephones, and POE switches.

A fully redundant and secure network: ,[object Object],[object Object],Dedicated point to point customer connections All connections between our clients main facilities and epik’s network are via dedicated point to point synchronous high speed connections. Calls are not routed over the internet or less reliable DSL connections.

Epik’s Private North American Network

POP Locations Montreal Vancouver Atlanta Seattle Los Angeles Phoenix Chicago Toronto Dallas Denver Secondary Primary

Internet/Peering Locations TiNet Cogent Cox AT&T Montreal Vancouver Atlanta Seattle Los Angeles Phoenix Chicago Toronto Dallas Denver TiNet Cogent TiNet Cogent TiNet Cogent Bell Rogers Teleglobe TiNet Cogent TiNet Cogent TiNet Cogent Level 3 Qwest TiNet Cogent 360 Networks TiNet Cogent Sasktel

Metro Softswitch Architecture PSTN SIP PRI’s Mediant 2000 DTMF Streamer SBC “ A” SBC “ B” DTMF Streamer Call Agent “ A” Call Agent “ B” To Client Site Private DS1, DS3, etc…

Metro Network OC12/48 Cisco 12000 DS3, OC3 or Dark Fiber Cisco 6509 Cisco - POE Multimode Fiber 24 strand Riser Cable PSTN To Montreal Call Agents Mediant 2000 DTMF Streamer SBC “ A” SBC “ B” Building POP Customer Premise Metro POP 6 Strand Multimode Fiber EPIK BUILDING POP Epik Metro HubSite

Switch Environment - VLANS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Physical View Router Logical View

Robust Feature Set ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Conference Desktop FAX Direct Extension Assignment Direct Inward Dialing Direct Outward Dialing Directed Call Pickup Distinctive Ring Do Not Disturb Emergency Number Support Emergency Mobility Support Forward to Voice Mail Find Me No Answer Group Call Pickup Hold-on Queuing Hold Hunt Groups Indicated Call Park Intercom Last Call Return Meet-Me Conferencing Multi Call Park Music on Hold Mute

epik Phones Cisco 7960G Cisco 7970G Cisco 7940G

Blackberry Dialer ,[object Object],[object Object],[object Object]

A single receptionist can serve several companies within the same building ,[object Object],[object Object],[object Object],[object Object]

One receptionist can serve several buildings belonging to the same company, even in different cities ,[object Object],[object Object],[object Object],[object Object],Home worker

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Your Monthly Epik Contract includes: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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References “ Our business relationship will continue long past the two years because as you know we and I in particular have been very satisfied with the service, responsiveness and calibre of your organization. ” Kim Kollman Director of Information Technology CanWest Global & Pacific Newspaper Group “ Epik Networks made out business decision about our internet and phone service easy. They provided us a full service solution that was far beyond what was available in the marketplace coupled with great service. One bill, one point of contact for all of our communications made it a great fit. I would highly recommend Epik Networks ” Claudio Cozza Director of Operations Bigtech Corporation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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