1. Great Knowledge Work
Business Governance for SharePoint
Steven Warmoes
1 S
www.warmoes.com

2. Your Coach:
Steven
Warmoes
• Independent consultant
with more than 20 years of
experience in Knowledge
Management.
• SharePoint environments
from 2005
• www.warmoes.com
2 www.warmoes.com

3. Aren’t we all
Knowledge
workers?
• Searching for answers to
our questions? From
people and systems?
• Thinking together to create
answers to problems?
• Making Sense from huge
amounts of messages,
documents, data…?
3 www.warmoes.com

4. In Paradise…
• All our colleagues are
always in our office…
• There’s excellent
documentation and
message-board in our office
• We have corners to work, to
meet, to learn…
• We have an office for every
team or community we are a
member of… We can even
pay it!
4 www.warmoes.com

5. In Virtual
Paradise,
• Every team and community
has a virtual office to
collaborate, dialogue and
learn
• Members are virtually
present
• There are good common
facilities: search,
communication, navigation…
5 www.warmoes.com

6. In Virtual
Hell,
• You must wait months for your
virtual office and it is not
adapted to your way of work
• All facilities are in different
places with different user
interfaces
• Your virtual office building has
no navigation aids, and looks
like a graveyard of abandoned
offices
• Your search engine seems to
look only in the recycle bin
6 www.warmoes.com

7. Governance
Angels
• The Architect designs your
virtual office and change
management, based on
analysis of your way of working.
• The Facilitator(s) in your team
help you to collaborate,
communicate en manage
content
• The Urban Designer manages
the overall facilities such as
search, standards, navigation…,
and global change
• Architect(s) and Urban Designer
are on the business side, and
interface for you with ICT
7 www.warmoes.com

8. Steven
Warmoes
coaches:
• Top Management towards a shared
vision on great Knowledge Work
• Managers and their facilitator(s) to take
their responsibilities in collaboration,
content and communication.
• Architects of Knowledge Work and
Virtual Offices
• Urban Designer of your virtual Office
Building, Campus or City
• http://www.warmoes.com/clients_warm
oes.html
8 www.warmoes.com