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Steve Henri Devos - Oh Chic 1
How to
increase
Your restaurant’s
REVENUE!
How to
increase
Your restaurant’s
REVENUE!
Steve Henri Devos - Oh Chic 2
Steve Henri Devos - Oh Chic 3
How to get
your customers
To come back to you!
Steve Henri Devos - Oh Chic 4
How to
RAISE
Your average Check
Steve Henri Devos - Oh Chic 5
SECRET ENVEL
Why not give
YOUR CUSTOMERS
Steve Henri Devos - Oh Chic 6
It’s a game!
We all love it.
What is the one thing that makes
everyone curious?
The questions about
Unknown/Unseen/Hidden.
The question is:
would you go back to know?
Do you want to know the Secret?
It’s exciting!!
Steve Henri Devos - Oh Chic 7
How does it work
Steve Henri Devos - Oh Chic 8
Steve Henri Devos - Oh Chic 9
Client is in De Refter
They have just
asked for the bill
Is the total
bill less than
400RMB?
Total bill
between 401
and 1000RMB?
Total bill
more than
1001RMB?
Steve Henri Devos - Oh Chic 10
Hi my name is Sophie and I have the pleasure to
give you your Secret Envelop. Don’t open it now!
You have 30 days to redeem the gift. Yes, there is a
gift inside. Here are 5 envelopes and you can
choose 1.
However…
Your bill is 380 RMB for the moment. If you want
you could have one more consumption and then I
can give you the Secret Envelope Number 2.
The prizes are a lot better that Secret Envelope
Number 3!
What do you think? (Wait for the answer…)
Next time you come to De Refter we will open your
gift together.
Upselling time!!
Steve Henri Devos - Oh Chic 11
This should be filled in
by the customer.
WeChat should be
added directly to the
Secret Envelop WeChat
group. Here we should
post all pictures and
promotions. 1 post per
week. If the client want
they can leave the
Secret Envelope at De
Refter. We will send
them a reminder on
WeChat.
The date should be filled in
by the waiter/manager. The
date that should be filled in
is the actual date +30 days.
Example: today is the 6th of
may 2016. Then we should
fill in the 6th of June 2016.
40% or more will not
redeem on time, however
more than 20% will come
again to try again…
This will
define what
they can
win.
15 to 20% will open the
envelop because we
are telling them not to
open…
Steve Henri Devos - Oh Chic 12
More addresses to add
to our database.
Important:
-We want the Customer to be back withing the next 30 days.
-The Customer can only redeem his gift on Monday, Tuesdays
or Wednesday. We want to fill the De Refter on days that
there is less business
-Envelop should only be opened at the end of their visit.
Customer can
redeem in Beijing or
Shanghai
Steve Henri Devos - Oh Chic 13
What is in the secret
envelope?
Steve Henri Devos - Oh Chic 14
- Free Bottle opener
- 10% Discount on your food
- 5% Discount on beverage
- 1 Free Ludwig glass
- 1 Free Palm (33CL)
- Main Prize:
25% discount total bill
- Free Bottle opener
- 2 Free Shooters
- 15% Discount on your food
- 10% Discount on beverage
- 25% Discount total bill
- Main Prize:
50% discount total bill
- Free Bottle opener
- 4 Free Shooters
- 25% Discount on your food
- 15% Discount on beverage
- 30% Discount total bill
- Main Prize:
75% discount total bill
To make it more exiting they can
give the envelope back and
exchange for two Secret envelopes
Number 3.
Steve Henri Devos - Oh Chic 15
Front
Steve Henri Devos - Oh Chic 16
Back
Steve Henri Devos - Oh Chic 17
Front
Steve Henri Devos - Oh Chic 18
Back
Steve Henri Devos - Oh Chic 19
Poster
Make them curious!!
Steve Henri Devos - Oh Chic 20
Convinced?
Any suggestions and or
remarks are welcome!
Email: steve@ohchiccn.com
Steve Henri Devos - Oh Chic 21
Steve Henri Devos - Oh Chic 22
Notes:

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Marketing Promotion for restaurant: Secret envelope

  • 1. Steve Henri Devos - Oh Chic 1
  • 2. How to increase Your restaurant’s REVENUE! How to increase Your restaurant’s REVENUE! Steve Henri Devos - Oh Chic 2
  • 3. Steve Henri Devos - Oh Chic 3 How to get your customers To come back to you!
  • 4. Steve Henri Devos - Oh Chic 4 How to RAISE Your average Check
  • 5. Steve Henri Devos - Oh Chic 5 SECRET ENVEL Why not give YOUR CUSTOMERS
  • 6. Steve Henri Devos - Oh Chic 6 It’s a game! We all love it. What is the one thing that makes everyone curious? The questions about Unknown/Unseen/Hidden. The question is: would you go back to know? Do you want to know the Secret? It’s exciting!!
  • 7. Steve Henri Devos - Oh Chic 7 How does it work
  • 8. Steve Henri Devos - Oh Chic 8
  • 9. Steve Henri Devos - Oh Chic 9 Client is in De Refter They have just asked for the bill Is the total bill less than 400RMB? Total bill between 401 and 1000RMB? Total bill more than 1001RMB?
  • 10. Steve Henri Devos - Oh Chic 10 Hi my name is Sophie and I have the pleasure to give you your Secret Envelop. Don’t open it now! You have 30 days to redeem the gift. Yes, there is a gift inside. Here are 5 envelopes and you can choose 1. However… Your bill is 380 RMB for the moment. If you want you could have one more consumption and then I can give you the Secret Envelope Number 2. The prizes are a lot better that Secret Envelope Number 3! What do you think? (Wait for the answer…) Next time you come to De Refter we will open your gift together. Upselling time!!
  • 11. Steve Henri Devos - Oh Chic 11 This should be filled in by the customer. WeChat should be added directly to the Secret Envelop WeChat group. Here we should post all pictures and promotions. 1 post per week. If the client want they can leave the Secret Envelope at De Refter. We will send them a reminder on WeChat. The date should be filled in by the waiter/manager. The date that should be filled in is the actual date +30 days. Example: today is the 6th of may 2016. Then we should fill in the 6th of June 2016. 40% or more will not redeem on time, however more than 20% will come again to try again… This will define what they can win. 15 to 20% will open the envelop because we are telling them not to open…
  • 12. Steve Henri Devos - Oh Chic 12 More addresses to add to our database. Important: -We want the Customer to be back withing the next 30 days. -The Customer can only redeem his gift on Monday, Tuesdays or Wednesday. We want to fill the De Refter on days that there is less business -Envelop should only be opened at the end of their visit. Customer can redeem in Beijing or Shanghai
  • 13. Steve Henri Devos - Oh Chic 13 What is in the secret envelope?
  • 14. Steve Henri Devos - Oh Chic 14 - Free Bottle opener - 10% Discount on your food - 5% Discount on beverage - 1 Free Ludwig glass - 1 Free Palm (33CL) - Main Prize: 25% discount total bill - Free Bottle opener - 2 Free Shooters - 15% Discount on your food - 10% Discount on beverage - 25% Discount total bill - Main Prize: 50% discount total bill - Free Bottle opener - 4 Free Shooters - 25% Discount on your food - 15% Discount on beverage - 30% Discount total bill - Main Prize: 75% discount total bill To make it more exiting they can give the envelope back and exchange for two Secret envelopes Number 3.
  • 15. Steve Henri Devos - Oh Chic 15 Front
  • 16. Steve Henri Devos - Oh Chic 16 Back
  • 17. Steve Henri Devos - Oh Chic 17 Front
  • 18. Steve Henri Devos - Oh Chic 18 Back
  • 19. Steve Henri Devos - Oh Chic 19 Poster Make them curious!!
  • 20. Steve Henri Devos - Oh Chic 20 Convinced? Any suggestions and or remarks are welcome! Email: steve@ohchiccn.com
  • 21. Steve Henri Devos - Oh Chic 21
  • 22. Steve Henri Devos - Oh Chic 22 Notes: